McTear's Reviews 502

McTears were amazing! They sold a range of items after a house move. The service was prompt, efficient and friendly. Highly recommended.

We have used McTears quite a few times over the years and have always found it a good experience. They give advice about the items you want to sell and its up to you whether you go ahead and sell it or not. What you have to keep in mind, it all depends on the day who attends auction and wants to buy your item. You have to remember what ever you get for the item McTears will get their cut too, so sometimes you won't make much on an item. However we have found that it is a straightforward way of getting rid of things you no longer want and know someone else will get pleasure from...and if you are lucky, a wee profit for yourself too.

Great to be able to bid online and then speak on the telephone to arrange delivery. Lovely service.

very efficient with feedback from phone calls

friendly and helpful advice at the pre- sale viewing and pleasant surroundings

McTears staff are both engaging and knowledgable. The administration staff are particularly good as nothing seems too much trouble for them. From viewing to purchasing and delivering to the door a very pleasant experience always.

Your systems works good; automation is good but.... What is very much lacking is the personal interaction and the oppertunity to ask questions to people who know they are talking about. Your service department; probably young people, lack of knowledge and certainly lack of competence and mandate; not good. Customer intimacy is what you should build in your company profile. I clearly prefer to buy form a customer intimate auctioneer than a large, quite unpersonal and not connected to the customer company like yours.

I've being buying and selling with McTear's for several years and have never had any problems with them. The staff are friendly and professional. I would recommend anyone selling with them. I won't recommend you buy but that is so I get things cheaper! They are really great. Deal with them with confidence.

Good customer service,nothing is a problem!

Painless experience of first auction.Could have been offered a carrier bag on collection,though.

Qualified description of framed graphic prints, that - when opened and checked - proved to be be correctly described. Fully satisfied buyer

Good efficient and friendly.Use again no problem.

No problems , professional

Great auction house. Item was described perfectly, they were easy to deal with and MBE did a GREAT JOB PACKING!!!!

I have found the staff very easy to communicate with and also very helpful. THEY ALSO HAVE SOME VERY GOOD SALES.

every thing was very good with the process ,we live in a strange world now where every time we purchase any thing we are asked to rate how the company did ! the star rating is like being at school ,if the company is doing their job properly then why do they need to be reassured all the time ?this is not a negative slight towards this company in particular ,just in general we seem to be living in a world that constantly needs to be praised and reassured thank you !

Bought a lovely item through online auction, paid online and arranged appointment to collect from the warehouse. Whole process went without a hitch, covid precautions were spot-on, and very happy with the item itself.

Great service easy to bid on easy to pay for winning items