MDG Sports Reviews 

137
TrustScore 2.5 out of 5

2.6

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Rated 5 out of 5 stars

Great range of stock, fast dispatch and brilliant customer service to sort out a minor problem. Even got free next day delivery upgrade. Can’t recommend these guys enough, if you have any racket sport... See more

Rated 1 out of 5 stars

AVOID! Wish I had read the reviews here before my purchase attempt. Ordered a £200 racket on a Sunday with "next day” delivery and 9 days later I haven’t received anything beyond excuses, infinit... See more

Rated 4 out of 5 stars

I ordered and paid for some badminton shoes over a month ago and have heard nothing. I've tried emailing but received no reply. I tried phoning but the number given on the website is unrecognised. I... See more

Company replied

Rated 5 out of 5 stars

Item arrived quickly but prior to that I had a really nice email making sure I hadn't forgotten to get the racket stringed. If I'd been new to purchasing a racket then it would have been invaluable... See more

Company details

  1. Tennis Store

Written by the company

permanently closed


Contact info

2.6

Poor

TrustScore 2.5 out of 5

137 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.6

All reviews

(137)

1 review in the last 12 months

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Rated 5 out of 5 stars

5* Service - Highly Recommend.

Very knowledgeable team, helped me to pick my new Babolat Tennis racket and I love it.

Would definitely recommend speaking to James, who had great product knowledge and listened to my requirements, matching them both perfectly.

Thanks again!

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

Great service from James at MDG Sports

Great service from James at MDG Sports, phoned at 11am on Tuesday received 11am Wednesday my brand new Yonex Ezone 100 fully strung!

He also advised which strings to have for my type of game.

Fully recommend, will use again.

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

Great store

Rarely leave reviews but had such good service I had to. Fast, friendly and knowledgeable - thanks for getting me back on the court!

May 18, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing. James is incredibly knowledgeable and super helpful! Suggested rackets, stringing and made the demo and purchase process extremely easy. He is the best!

May 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great speedy service

Great speedy service. Instant friendly response to a question before ordering product which was a tennis racquet which arrived well packaged. Competitively priced too!

May 16, 2022
Unprompted review
Rated 5 out of 5 stars

Junior Babolat Tennis Racket

I recently purchased a junior Babolat tennis racket for my daughter. I found the MDG Sports service from communication to delivery very efficient and would recommend them. The product arrived quickly and my daughter is very happy with her new tennis racket.

May 12, 2022
Unprompted review
MDG Sports logo

Reply from MDG Sports

Thank you very much for your review Suzie, it is great to hear. I am glad your daughter enjoys her new racket! I hope she is enjoying her tennis! Have a great weekend.

Rated 3 out of 5 stars

Close but no cigar

MDG Sports were recommend to me by word of mouth. Ordered the racket I was looking for and it was delivered fairly promptly, some marks on it here and there and a microscopic chip off the paint, but was willing to look past that. Was even willing to look past the fact the racket was sent without bubblewrap.

Customer service was slow and not great I've got to be honest, didn't really address my issue and never got back to me about it which was the worst, just left it hanging in the air which is not a good look.

Will stick with Tennisnuts. Shame as I like to support the smaller companies but not if they don't seem bothered about your business.

May 12, 2022
Unprompted review
MDG Sports logo

Reply from MDG Sports

Hello Brandon - I'm sorry to hear you've had an unsatisfactory experience with your order.

We try our best to uphold a high standard of quality control and customer service, so we'd like to make this up to you. If you would kindly send us your order number and details (to Sales@mdgsports.co.uk) we will take it from there.

I look forward to hearing from you Brandon.

Rated 5 out of 5 stars

Best experience I have had with an online shop

I bought a racket in this website, I honestly never had so a good experience with a shop online. They helped me to choice which product and string to buy, really quick in answering and shipping. Also it’s a small shop in comparison with amazon etc. I really recommend it!

April 24, 2022
Unprompted review
Rated 5 out of 5 stars

Very good

Fast delivery, extremely helpful and kind, overall just great, highly recommend

March 30, 2022
Unprompted review
Rated 5 out of 5 stars

First timer user and very happy with…

First timer user and very happy with the service provided by MDG Sports. I wouldn't hesitate to use them again and would happily recommend them to others.
Personally I would prefer the use of Royal Mail as the courier, as I have had trouble with private couriers (Hermes) in the past, although there wasn't a problem this time.

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

A great customer service experience

Came in into the shop not that long ago looking for a new pair of tennis shoes and left very satisfied with a pair of Babolat Propulse Fury's, nothing but great things to say about the team and especially James who helped me make my mind up on the day.

Will definitely shop at MDG Sports again!

March 2, 2022
Unprompted review
Rated 5 out of 5 stars

Best Purchase Ever!

I didnt just like my Tennis Racket I 15-Loved it. Since my purchase ive always had an Advantage in the court. Serving was a breeze and im not talking about in game!

March 2, 2022
Unprompted review
Rated 5 out of 5 stars

Class experience

Great range of stock, fast dispatch and brilliant customer service to sort out a minor problem. Even got free next day delivery upgrade. Can’t recommend these guys enough, if you have any racket sport needs look no further than MDG sports.

February 24, 2022
Unprompted review

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