I wasted so much money on buying credits but video always turns out bad. Sometimes it's ok but mostly bad. I was willing to pay more even though it's expensive but the results when generating video is... See more
Company replied
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I wasted so much money on buying credits but video always turns out bad. Sometimes it's ok but mostly bad. I was willing to pay more even though it's expensive but the results when generating video is... See more
Company replied
I signed up for a yearly plan because they offered a 3-day trial, which was the only plan with a free trial. I went ahead and canceled before the trial ended; however, when I requested a refund, the... See more
Company replied
Dead, plain and simple Some people create something, and when it breaks, they don't care. The Google authentication API does not work on this website, there is a programming issue. After each su... See more
Company replied
Well, it took some doing (this is material that I've been meaning to learn for quite some time), BUT IT'S WORTH IT. Having both Filmora 11 and Uniconverter 14 (lifetime is the most economic... See more
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You were aware of my situation at all times. All the people were very polite and attentive to me.
After trying to fix my working problem with Filmora by doing different tests, they put me in touch with their engineers and in a very few minutes they solved the problem for me in remote control. That's great!!!
This video editing software can be recommended when you do not require highly functional video editing software, when you want to produce a video in as little time as possible, or when your PC does not have such high specifications.
wonderful software, great assistance, refund obtained even if not due, discount on the purchase of software for a second computer... the best!
They have a very quick and good attention when you need to splve problems. Sometimes you dont read the right information so you need their help to fix that.
I have found the Wondershare customer service was very prompt to solve my problem satisfactorily the same day I asked for help.
It’s a great video editing software! Now it also has ai video editing function. I have been using it for years! Suggest to every business and vloggers
MY EXPERIENCE WITH (MARÍA) WAS VERY SATISFACTORY, SHE DID EVERYTHING POSSIBLE SO THAT I COULD INSTALL THE PROGRAM ON MY COMPUTER. THE TEAM THAT ATTENDED ME PREVIOUSLY COULD NOT DO IT AND MARÍA DID IT IN LESS THAN FIVE MINUTES. I CONGRATULATE MARÍA FOR HER GREAT PERFORMANCE IN THIS TYPE OF SITUATIONS. THANK YOU VERY MUCH MARIA FOR BEING EFFECTIVE.
the support service it's ok. they did have help me with upload my graphics screenshot then they did have understand my problem with logon.
Scammers, told that there is a free subtitle generator when there is no subtitle free generator. Liars.
Misleading product. You have to pay for watermarks even though they say you don't. Irritating practice & possibly illegal?
I had a very good experience using the online Chat facility, helpful and polite and problem resolved quickly, thanks.
Very surprised to read some unfavourable reviews here though, not in line with my experiences at all. Would not hesitate to recommend UniConverter, it does all I need
I have been using your product for over 5 years now and here are the reasons for it...
Easy to use... great features... Lifetime License code... Unlimited updates... what more can I say but to keep up the great work and always offer the best for your services, especially to those who are on a fixed income...
Whenever I had to contact a Wondershare Team Member they were so knowledgeable and there help was amazing.
Wondershare has in my experience some of the best customer care. These days I can't say that about many companies.
I appreciate the time, the follow ups and tech support when I need it.
Plus the people are courteous and kind.
Helpful customer service that fixed our request quickly according to the expectation.
I am currently using Wondershare Uniconverter 15 which Wondershare helped me with when i needed help fixing a problem i was having. They got back to me straight away & were very polite & friendly when helping me with my problem & most importantly they fixed my problem for me. 5 STARS.
I have been extremely pleased with the Wondershare UniConveter software. So many other products are difficult to use and time consuming. With this product everything is so intuitive and the rendering is super fast !!
Also customer support is outstanding. I had changed email addresses due to a move I had done. This made access to my account impossible. But after a few minutes on the phone I was back into my account!!
My english is too poor and I can only tell you my satisfaction about using Wondershare uniconverter and the kindness of your team :)
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