MediaMarkt Reviews 

Easy to order, very good value and delivered before the due date but they kindly told me about this and whether I wanted to change the delivery date. It worked out very well for me. Many thanks and highly recommended.

i ordered an Iphone from MediaMarkt as a gift for my younger brother and while he's happy with it, the delivery experience was far from ideal. The phone arrived later than promised and CS didn't give me clear updates -it felt like no one really cared about solving the delay.
Once the package finally arrived everything was in perfect condition , so no complaints avout the product itself but the delivery and communication differently need improvement

I recently purchased an air fryer from MediaMarkt and wanted to share my positive experience.
From the moment I walked in, the staff were incredibly helpful and professional. They patiently answered all my questions about different models, ensuring I found the perfect air fryer to suit my needs. The level of service made the whole process quick and enjoyable.
The air fryer itself is brilliant—it works perfectly and is exactly what I was looking for.
I highly recommend shopping at MediaMarkt. Their great customer service matches the quality of their products!

Shocking customer experience in the Jaen store today the "supervisor" arrogant and rude when I wanted some help after buying a 500 euros Dyson hairdryer which broke after only 5 months. came home and Dyson resolved it in minutes the staff here ( if you can find them) do not care and really would benefit from customer service training. Their attitude is disgusting!

I ordered a small radiator online for in store pickup. I got it, carried it home, unboxed it, and the thing was obviously old, used, and broken. I’m fine getting an item that has been returned in like new condition. But it is absolutely ridiculous to get one that has badly painted over damage and oil leaking out of it! How was this allowed?? Now I’ve been waiting 20 minutes in line to return it! This is second issue I’ve had with mediamarkt and I will never be using this store again.

They do not deliver on time and the customer service just fobs you off. My package was 24 hours late and the customer service didn't do anything to help and didn't seem to care. I paid a lot of money and kept my side if the agreement they did nor even with emails saying they would deliver on a certain date and time this did not happen

Ordered through MediaMarkt online who were very helpful keeping me informed of the process and the delivery.
The moment I first turned on the Skywave X70 I was blown away with the impressive sound and when watching movies the extra dimensional sounds from the front and rear up firing speakers it gives you the effect of being in the scenes of the movie and with great bass levels. I would say that the sound is better than the Bose lifestyle home entertainment system I had two years ago. So a great purchase for less costs of similar sound quality soundbars/systems.

Best place I have ever seen in barcelona to buy electronic goods in one roof

Rude staff who prefer to stand in groups having a chat than serving customers...made to wait 65 minutes to collect a previously paid for item online.... NEVER AGAIN!!!!
I was only attended to after requesting the Libro de Reclamaciones.
I already waited 2 weeks for a product that was supposed to be available to collect within 48 hours!

"Sergio and the whole team in La Cañada Marbella MediaMarkt were extremely helpful, friendly and knowledgable. I have already recommended them to my friends and family for purchasing TV's and electricals from there. My purchase of a Samsung OLED was a pleasure and delivery and installation was excellent. I cannot thank them all enough!"

I usually avoid buying from Mediamarkt like the plague, but this time I had my son over and we needed some wires and parts. The buying at the Mijas branch went ok, but he has selected an expensive Apple wire, and my stuff is all android. When I went back to exchange the wire, there was an hour long queue. Ar least it confirms my position on Mediamarkt, avoid like the plague!

good customer service and very knowledgable

Clear robbery at their shop in Malaga Plaza Mayor.
Asked to buy a mobile phone (Google Pixel 9a) with price tag o 399.95 Euro in shop. However, there is no way to get that price, as they force you to buy also protective screen with it. However, the worst is that after paying the bill, I noticed another extra charge of 19.95 Euro on the invoice. Seems to be for for antivirus McAfee app, that I never asked for, nor was mentioned by their sales, and even did not get that app! Worst scam I have experienced in a long time! Also logged a complain ticket with their support, however they did not bother to respond!

DISASTER!!!
I ordered a product over a month ago, even though it was supposed to arrive just a few days after the purchase. It NEVER arrived. I’ve called their customer service several times, as well as the Italian provider they work with, and nobody has solved anything. I’m still waiting for a proper response.

I asked to cancel my order, but once again—no answer at all. This level of service is unacceptable. At this point, I’m left without the product, without a refund, and without any helpful support.

Highly disappointing experience. I absolutely do not recommend this company.

The delivery company knocked on the door and said wouldnt deliver it up to my flat it was to heavy and to large and i could either return it or they would leave it at the side of the road which they did.

Great customer service and product knowledge

Na we are good