They were very helpful, friendly, understanding and solved my problem in the best way possible, I really thank them and O am happy I bought a computer from there and I will buy the new Iphone from t... See more
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See what reviewers are saying
I had an excellent experience at MediaWorld Porta di Roma thanks to SAVERIO. He was extremely professional, kind, and helpful from start to finish. He assisted us with everything we needed, answered a... See more
Company replied
A reliable electronics retailer 👍 They have chosen to resell only good and quality brands and an amazing range of products - gadgets, appliances, and all the latest tech products you could ever wa... See more
Company replied
Fantastico anche buono producto. Only the points on membership cards are not enough.
Company replied
Company details
- Electronics Store
- Cell Phone Accessory Store
- Cell Phone Store
- Computer and Accessories Store
- Computer Store
- TV store
About MediaWorld
Written by the company
Da MediaWorld trovi il meglio della tecnologia e tantissimi servizi dedicati. Una rete vendita distribuita in tutto il territorio nazionale ed un e-Commerce che propone migliaia di prodotti e continue novità.
Servizi pensati per te
Da MediaWorld troverai un mondo di servizi adatti ad ogni esigenza.
Scopri i nostri Volantini
Sfoglia i nostri volantini e scopri le nostre Offerte in negozio e online!
MediaWorld CLUB
Il programma fedeltà con te al centro, scopri tutti i vantaggi.
Hai bisogno di aiuto?
Contatta il nostro Supporto Clienti, saremo lieti di aiutarti!
Scarica la nostra APP
Contact info
SCOPRI LE NUOVE OFFERTE
4.2
Great
67K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Operatore disponibile e competente
Operatore disponibile e competente
February 11, 2025
Unprompted review
Reply from MediaWorld
Ciao Tommaso, grazie mille per le belle parole :) Il nostro obiettivo è da sempre quello di soddisfare a pieno tutti coloro che vengono a trovarci, dunque speriamo di rivederti quanto prima online o in negozio 😄
Ti auguriamo una buona giornata
Team Customer Experience
Reply from MediaWorld
Hi Jordan, thank you for your nice evaluation and for sharing it with us, we are waiting for you again in our shop to discover all the services dedicated to you.
Good day.
Team Customer Experience
Reply from MediaWorld
Ciao Manoj, ti ringraziamo molto per la tua recensione positiva. Il feedback dei nostri clienti è per noi di vitale importanza.
Ti auguriamo una buona serata e speriamo di rivederti presto!
Team Customer Experience
Helpful staff
Staff helpful in explaining the various pagamento methods
February 4, 2025
Unprompted review
Reply from MediaWorld
Hi Giuseppe, thank you very much for your positive review. Feedback from our customers is vital to us.
We wish you a nice day and hope to see you again soon!
Team Customer Experience
Ho acquistato recentemente un LG TV…
Ho acquistato recentemente un LG TV QNED AI 55". L'assistente alle vendite è stata molto competente, disponibile e cordiale.
February 2, 2025
Unprompted review
Reply from MediaWorld
Ciao Lucia, grazie mille per le belle parole :) Il nostro obiettivo è da sempre quello di soddisfare a pieno tutti coloro che vengono a trovarci, dunque speriamo di rivederti quanto prima online o in negozio 😄
Ti auguriamo una buona giornata
Team Customer Experience
Very good and reliable experience
Very good and reliable experience
February 8, 2025
Unprompted review
Reply from MediaWorld
Ciao Soroush, grazie mille per le belle parole :) Il nostro obiettivo è da sempre quello di soddisfare a pieno tutti coloro che vengono a trovarci, dunque speriamo di rivederti quanto prima online o in negozio 😄
Ti auguriamo una buona giornata
Team Customer Experience
Reply from MediaWorld
Ciao Jahid, grazie mille per le belle parole :) Il nostro obiettivo è da sempre quello di soddisfare a pieno tutti coloro che vengono a trovarci, dunque speriamo di rivederti quanto prima online o in negozio 😄
Ti auguriamo una buona giornata.
Team Customer Experience
Perfect service for a just-arrived…
Perfect service for a just-arrived forreigner
January 25, 2025
Unprompted review
Reply from MediaWorld
Hi Wiltold, thank you very much for your positive review. Feedback from our customers is vital to us.
We wish you a nice day and hope to see you again soon!
Team Customer Experience
iPhone not delivered after 42 days - no help
I ordered an iPhone online on 17 December with delivery date between 20 and 23 December. 42 days later, I still did not receive the phone. I contacted customer support by phone, email and chat and have never received real support. I was told to cancel the order on 16 January and to buy the phone in a MediaWorld shop instead. I did this 10 days ago and the order is still not cancelled. I write every day to customer support, without answer. Not only is the customer support service bad (no answer or help), but the company is dishonest, and keeps my money without giving the product. I need a phone for work can’t afford to buy another one without being reimbursed first by MediaWorld. Horrible experience!
January 25, 2025
Unprompted review
Reply from MediaWorld
Hi TDG, we are sorry for your review:we are aware that your problem is begin managed by our customer service operators.
We remain at your disposal and wish you a good day.
Team Customer Experience
Very long process for simple actions
After waiting for more than a week to receive my package, which I was supposed to claim at the shop, I was told, after going there in person more than once, that my package was lost. After reporting it, even after five days, I never got an answer. I decided to delete the order and get a refund, but after doing it on the site, I did not receive any answer other than an automatic email telling me to wait 36 hours. I called the client service where they told me to send a written email asking to get the refund, I then called again and they told me that the order was still active and that i had to answer to another email they would have sent me to confirm my will to get the refund. I am still waiting for an answer and a confirmation to at least tell me that the order was deleted.
January 21, 2025
Unprompted review
Reply from MediaWorld
Hi giorgia, we are sorry for your review:we are aware that your problem is begin managed by our customer service operators.
We remain at your disposal and wish you a good day.
Team Customer Experience
Reply from MediaWorld
Hi Irene
thanks a lot for your positive rating. Our customers' feedback is vital for us. Have a good day and we hope to see you again soon!
Team Customer Experience
Amazing customer service.
January 11, 2025
Unprompted review
Reply from MediaWorld
Ciao Luca, ti ringraziamo molto per la tua recensione positiva. Il feedback dei nostri clienti è per noi di vitale importanza.
Ti auguriamo una buona giornata e speriamo di rivederti presto!
Team Customer Experience
Prodotto, customer service follow up e consegna/installazione
My first on line experienc. Smashing!
January 14, 2025
Unprompted review
Reply from MediaWorld
Hi,
thanks a lot for your positive rating. Our customers' feedback is vital for us. Have a good day and we hope to see you again soon!
Team Customer Experience
Reply from MediaWorld
Hi Muhammad,
thanks a lot for your positive rating. Our customers' feedback is vital for us. Have a good day and we hope to see you again soon!
Team Customer Experience
Reply from MediaWorld
Hello Barbara,
Thank you very much for your positive review. Customer feedback is of vital importance to us.
We wish you a good day and hope to see you again soon!
Customer Experience Team.
Reply from MediaWorld
Hi Israa, thank you very much for your positive review. The feedback from our customers is of vital importance to us.
We wish you a good day and hope to see you again soon!
Team Customer Experience
Personale cortese e disponibile
January 10, 2025
Reply from MediaWorld
Ciao Veniero, grazie per la tua bella valutazione e per averla condivisa con noi, ti aspettiamo ancora nel nostro negozio per scoprire tutti i servizi a te dedicati.
Buona giornata.
Team Customer Experience
Your staff are to much cordial and try…
Your staff are to much cordial and try to help spontaneously
January 5, 2025
Unprompted review
Reply from MediaWorld
Hi Hossain,
thanks a lot for your positive rating. Our customers' feedback is vital for us. Have a good day and we hope to see you again soon! Team Customer Experience
Very good service 🫡
January 8, 2025
Reply from MediaWorld
Ciao Falak, grazie mille per la valutazione positiva! Il nostro obiettivo è da sempre quello di soddisfare a pieno tutti coloro che vengono a trovarci, dunque speriamo di rivederti quanto prima online o in negozio 😄
Alla prossima
Team Customer Experience
Complete lack of any customer service or delivery!
Purchased a tumble dryer on 29/11/24.
It is now 10/01/25 and no delivery! The carrier ‘ energologistic’ send me delivery dates ( multiple) and do not deliver or contact me.
I cannot cancel my order with media world because they have status as ‘shipping’ . Emails to both media world and energologistic never get a response and meantime they have €586 of my money and I cant get it back!!!
Both companies are appalling. I would never recommend buying from media world and their carrier needs replacing.
I am now writing to the CEO of both companies as this is my only hope of getting my money back.
Ho acquistato un'asciugatrice il 29/11/24.
Adesso è il 25/01/25 e nessuna consegna! Il corriere "energologistico" mi invia le date di consegna (multiple) e non consegna né mi contatta.
Non posso annullare la mia ordine con Media World perché hanno lo stato di "spedizione". Le e-mail sia al media world che all'energicologo non ricevono mai risposta e nel frattempo hanno 586€ dei miei soldi e non posso riaverli indietro!!!
Entrambe le società sono spaventose. Non consiglierei mai di acquistare dal media world e il loro operatore deve essere sostituito.
Ora scrivo all'amministratore delegato di entrambe le società poiché questa è la mia unica speranza di riavere i miei soldi.
January 10, 2025
Unprompted review
Reply from MediaWorld
Hi Lona,
We are sorry for your review: we have asked you for more details in order to verify what happened and correctly forward the report to the relevant division.
Remaining available, and waiting for your feedback, we wish you a good day.
Customer Care Experience
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