The products/meds are at a great price and the customer service is excellent. They are on top of making sure your order arrives and that you are pleased. The only issue I had was the cool packs arrivi... See more
Company replied
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Review summary
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My order was changed to another country as a supplier. When I received the box today, all the cool packs were liquid. I am afraid the Botox will be damaged by the heat from transport.
Company replied
Although my package took longer than expected , it arrived still cold and I feel the efficacy of the products will be good still. FedEx carries more of the blame and it’s not something that can be av... See more
Company replied
I’ve emailed 8-12x over past 12 months regarding botulinum toxin products which the site states they stock. My emails have been largely ignored. I either get no reply or I get 1 reply asking me whi... See more
Company replied
Company details
- #4 of 4 best companies in Beauty Products Wholesaler
Written by the company
Since 2007, Medica Depot has been a trusted provider of affordable health and beauty solutions for medical professionals worldwide. Our product range includes dermal fillers, mesotherapy treatments, and orthopedic solutions. It is specifically chosen for health professionals, plastic surgeons, dermatologists, licensed estheticians, and other specialists. We proudly feature renowned aesthetic and medical brands like JUVEDERM®, RESTYLANE®, TEOSYAL®, ORTHOVISC®, and more. We back each purchase with a 100% money-back guarantee, a rewarding referral program, and dedicated VIP customer service for every client.
Contact info
4.2
Great
620 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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I’ve order several times and each time
I’ve order several times and each time, the representatives are so quick to respond and let me know the status of my shipment, Thank you so much Medica depot ! I appreciate your professionalism
April 1, 2026
Unprompted review
Reply from Medica Depot
Thank you so much for the 5-star review! We are thrilled to hear that our team has consistently met your expectations. Providing timely updates and professional service is a top priority for us, and we look forward to assisting you with your future orders. We truly appreciate your continued support!
Great service
Timely shipping this time and great communication. I was kept updated on the status of my order.
March 27, 2026
Reply from Medica Depot
Thank you so much for the 5-star rating! We’re thrilled to hear that you had a great experience with our service. Keeping you updated every step of the way is a top priority for us, and we’re glad the communication and shipping met your expectations this time around.
We appreciate your support and look forward to serving you again soon!
Reply from Medica Depot
Hi there, thank you so much for the 5-star rating! We are thrilled to hear that you found our process professional and smooth. We look forward to serving you again soon!
Reply from Medica Depot
Thank you for your kind feedback! We’re glad you had a great experience with our communication. We truly appreciate your support and look forward to assisting you again!
I still haven’t received my order
I still haven’t received my order, the FedEx shipper said the problem was that the sender had to update information which didn’t happen, the package was returned to sender and I just never received my order. Supposedly they were going to send me my order again but that also did not happen. They said they are now out of stock for my order (I have no idea what happened to the order that was returned to them and why the can’t resend it) and now I still have no product. What is worst is there is no attempt to make it right by the company- they are not trying to get me what remains in stock from my order, instead they are making it seem as if it’s my fault that I didn’t get the order and they are blameless here. I’ve ordered from them before and I’d say this is my experience about 33% of the time, they occasionally do get you what you order but it is rather a craps shoot. If you are considering ordering from these guys I’d have a backup plan and definitely not schedule patients until you actually have product in hand.
March 19, 2026
Reply from Medica Depot
Thank you for your feedback, and we sincerely apologize for the delay and the frustration this has caused.
Our records show that your account manager did reach out to you to provide an update that the original products in your order are currently out of stock. They also shared alternative options that we can ship out to you right away and are currently awaiting your confirmation to proceed.
We completely understand how important it is to receive your order in a timely manner, and we’re ready to move forward as soon as we hear back from you. If you have any questions or would like assistance selecting an alternative, please don’t hesitate to respond to your account manager or contact us directly, we’re here to help.
Great service and speedy delivery
March 23, 2026
Reply from Medica Depot
Thank you for your wonderful feedback! We’re glad to hear you’re happy with our service and speedy delivery. We truly appreciate your support and look forward to serving you again!
Orders are taking too long
Orders are taking too long. Haven't received a tracking number or an estimated delivery date. its been two weeks.
April 10, 2026
Reply from Medica Depot
Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.
We would like to provide some clarification regarding your order timeline. Your order was placed on March 31st, and we reached out on April 2nd to advise that it had not yet shipped. As there was a long weekend for Easter, this did extend the shipping timeframe slightly. Your order was then shipped on April 8th, with tracking information provided on April 9th, and successfully delivered on April 10th.
We understand that delays can be frustrating and always aim to keep our customers informed throughout the process. We truly appreciate your patience and value your business.
If there is anything further we can assist you with, please don’t hesitate to reach out to us directly.
I’m very happy with my order…
I’m very happy with my order experience. There was consistent follow-up and clear updates on the status of my order. Any questions I had were answered quickly. Great service overall!
April 6, 2026
Unprompted review
Reply from Medica Depot
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with your order. Providing consistent updates and prompt responses is very important to us, so we're glad it made a difference. We truly appreciate your support and look forward to serving you again soon!
Fast service
Fast service, great prices, customer service is Excellent!!!!
March 30, 2026
Unprompted review
Reply from Medica Depot
Thank you so much for your amazing feedback! We’re thrilled to hear you’re happy with our fast service, competitive prices, and excellent customer support. We truly appreciate your trust and look forward to serving you again!
I've always had a pleasant experience…
I've always had a pleasant experience with Medica Depot. They've always been available to answer our resolve questions or concerns I've had with product. I will continue to buy my products from Medica Depot.
March 23, 2026
Unprompted review
Reply from Medica Depot
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you've consistently had a pleasant experience with Medica Depot. Our team is always here to help, and it means a lot to know we've been able to support you with your questions and product needs. We truly appreciate your continued trust and look forward to serving you again!
Easy process
Easy to sign up, easy to order, speedy delivery. Couldn't ask for anything more!
March 24, 2026
Unprompted review
Reply from Medica Depot
Thank you so much for your wonderful feedback! We're thrilled to hear that you found the sign-up and ordering process easy and that your delivery arrived quickly. Providing a smooth and hassle-free experience is exactly what we aim for, so it means a lot to know we met your expectations. We truly appreciate your support and look forward to serving you again!
Reply from Medica Depot
Thank you for your wonderful feedback! We’re so glad to hear that you received your order quickly. We truly appreciate your support and look forward to serving you again soon!
I am an APRN and have been using Medica…
I am an APRN and have been using Medica Depot for years. The personalized service is excellent and the orders are delivered promptly and safely.
March 12, 2026
Unprompted review
Reply from Medica Depot
Thank you for your continued trust and support! We truly appreciate you being a loyal APRN customer. It’s wonderful to hear that you’re satisfied with our personalized service and that your orders consistently arrive promptly and safely. We look forward to continuing to support you!
I recently started using Medica Depot…
I recently started using Medica Depot for hyaluronic acid knee injection. The pricing is reasonable and the deliveries have always been very efficient. We have been please with the service.
February 20, 2026
Reply from Medica Depot
Thank you so much for your kind review! We’re delighted to hear that you’ve had a positive experience with our hyaluronic acid products, as well as our pricing and delivery service. It’s great to know that we’ve been able to meet your expectations. We truly appreciate your support and look forward to continuing to serve you!
Ongoing excellent experience
So helpful and the shipping is incredibly fast! Haven’t had any issues and products purchased are of superior quality! Look forward to ordering more and growing my small business.
March 16, 2026
Unprompted review
Reply from Medica Depot
Thank you for your wonderful feedback! We're thrilled to hear that you've had such a positive experience with our service, fast shipping, and product quality. It means a lot to us to support small businesses like yours. We truly appreciate your trust and look forward to continuing to serve you as your business grows! 😊
Reply from Medica Depot
Thank you for your kind feedback! 😊 We’re glad to hear that you had a great experience and that our service was quick and efficient. We truly appreciate your support and look forward to serving you again soon!
I love working with them
I love working with them! They are quick with delivery, very easy to communicate with and have the best prices around. I love these guys!
February 19, 2026
Unprompted review
Reply from Medica Depot
Thank you so much for the amazing review! We truly appreciate your kind words and continued trust. We’re glad to hear you’re happy with our delivery speed, communication, and pricing. It’s always a pleasure working with you. We appreciate you! ⭐⭐⭐⭐⭐
100.00 shipping fee :(
I love the customer service; however, I am not happy with the 100.00 shipping fee. Sadly, this will prohibit me from ordering in the future.
January 26, 2026
Reply from Medica Depot
Thank you for your feedback, we truly appreciate your kind words about our customer service, and we’re sorry to hear the shipping fee was disappointing.
We do currently have a coupon available that may help offset some of the cost. Please reach out to your Account Manager directly, and they’ll be happy to assist you and review available options.
We value your business and would love the opportunity to continue working with you.
my phone calls are immediately taken…
my phone calls are immediately taken care of.
The prices are so that it makes us keep our doors open to patients.
good delivery
January 22, 2026
Reply from Medica Depot
Thank you so much for the 5-star review! 🌟
We truly appreciate your kind words. We’re glad to hear that your calls were promptly handled, the pricing helps support your patients, and that delivery met your expectations. Supporting healthcare providers like you is exactly why we do what we do. Thank you for trusting us—we look forward to serving you again!
Their products are authentic and…
Their products are authentic and trustworthy.
Prompt delivery and customer service as well.
February 11, 2026
Unprompted review
Reply from Medica Depot
Thank you so much for the 5-star review! ⭐
We truly appreciate your trust in our authentic products and are glad you were happy with our prompt delivery and customer service. Your support means a lot to us, and we look forward to serving you again soon!
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