The products/meds are at a great price and the customer service is excellent. They are on top of making sure your order arrives and that you are pleased. The only issue I had was the cool packs arrivi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My order was changed to another country as a supplier. When I received the box today, all the cool packs were liquid. I am afraid the Botox will be damaged by the heat from transport.
Company replied
Although my package took longer than expected , it arrived still cold and I feel the efficacy of the products will be good still. FedEx carries more of the blame and it’s not something that can be av... See more
Company replied
I’ve emailed 8-12x over past 12 months regarding botulinum toxin products which the site states they stock. My emails have been largely ignored. I either get no reply or I get 1 reply asking me whi... See more
Company replied
Company details
- #4 of 4 best companies in Beauty Products Wholesaler
Written by the company
Since 2007, Medica Depot has been a trusted provider of affordable health and beauty solutions for medical professionals worldwide. Our product range includes dermal fillers, mesotherapy treatments, and orthopedic solutions. It is specifically chosen for health professionals, plastic surgeons, dermatologists, licensed estheticians, and other specialists. We proudly feature renowned aesthetic and medical brands like JUVEDERM®, RESTYLANE®, TEOSYAL®, ORTHOVISC®, and more. We back each purchase with a 100% money-back guarantee, a rewarding referral program, and dedicated VIP customer service for every client.
Contact info
4.2
Great
620 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arlene
Arlene, my account manager is the best!!
She is so informative and dependable among being so friendly and is very professional! Thankyou for always helping me. BJ. Piazza
March 5, 2025
Unprompted review
Reply from Medica Depot
We're so glad to hear that Arlene has been a great support to you. Your feedback means a lot, and we’ll be sure to pass along your kind words. We appreciate you and look forward to assisting you again. Thank you for choosing Medica Depot! 😊
Always a good experience
Good prices, fast and resonably priced shipping, very responsive. 10/10 experience every time
December 9, 2024
Unprompted review
Reply from Medica Depot
Thank you for the great feedback! We're so glad to hear that our service met your expectations. Thank you for choosing Medica Depot – we look forward to your next order!
Easy to work with
Easy to work with, great products, highly recommend!
March 4, 2025
Unprompted review
Reply from Medica Depot
Thank you for the wonderful review! We’re so glad you had a great experience with us. Thank you for choosing Medica Depot
I have had the most amazing 5 star…
I have had the most amazing 5 star experience with Medica Depot. My Account Manager, Angelo is a gem. I am so grateful and thankful. I can have a strong personality as a physician M.D., and believe most women should! Angelo is always on top of things, reassuring and I trust and appreciative him which speaks volumes. Thank you Angelo!
March 4, 2025
Unprompted review
Reply from Medica Depot
Thank you so much for your amazing review! We’re thrilled to hear that you had a 5-star experience with Medica Depot. Angelo is truly an asset to our team, and we’re so glad to hear that he’s made such a positive impact. We will surely inform Angelo of your kind words. Thank you for choosing Medica Depot – we look forward to continuing to serve you!
Reply from Medica Depot
Thank you for your feedback! We apologize for the shipping issue, but we're glad we could resolve it for you. We appreciate your patience and understanding. If you need anything further, don't hesitate to reach out!
Reply from Medica Depot
Thank you for your continued trust and support! We're so glad to hear that you’re satisfied with our efficient and fast delivery. We look forward to serving you again soon!
The stuff never showed up and they are…
The stuff never showed up and they are unresponsive about it
February 10, 2025
Reply from Medica Depot
We apologize for the issue you've encountered. A customer service representative will reach out to you shortly—please ensure your lines are open. Thank you for your patience, and we appreciate you bringing this to our attention.
Reply from Medica Depot
Thank you for your kind feedback. We’re pleased to hear you’re happy with our customer service. Thank you for choosing Medica Depot!
Resolved My Issue with Patience and Professionalism
I had previously left a negative review, but I want to express my sincere appreciation for your outstanding customer service. Your team completely turned my experience around, and I’m now very satisfied with the support I receive would like to remove my previous feedback, but unfortunately, I don’t see an option to do so. If possible, I kindly ask that you remove it on your end.
Thank you again for your excellent service!
February 23, 2025
Unprompted review
Reply from Medica Depot
Thank you for your feedback. We appreciate you taking the time to share your experience. Your concerns are important and we will certainly keep them in mind. If you have any further questions or need assistance, please feel free to reach out. Thank you for choosing Medica Depot.
Great price, great products, 5 star customer service.
Recieved the product just as advertised
February 10, 2025
Reply from Medica Depot
Thank you for your feedback! We're so glad to hear that the product met your expectations. Medica Depot is happy to be of service, and we truly appreciate your support. If you have any questions or need assistance, feel free to reach out.
Fantastic products at great prices
Fantastic products at great prices! Can't ask for more than that.
October 26, 2024
Unprompted review
Reply from Medica Depot
Thank you for your wonderful review! We're thrilled to hear that you’re happy with our products and prices. We strive to offer the best value, and it’s great to know we’ve met your expectations. Medica Depot is happy to be of service, and we look forward to serving you again soon!
Quick to respond to emails
Quick to respond to emails. Answer their phones! and even with manufacturer backups they are able to use their resources to find a fit.
Shipped on ice still frozen well.
January 14, 2025
Unprompted review
Reply from Medica Depot
Thank you for your fantastic review! We’re so glad to hear you had a positive experience with our customer service and shipping. We always strive to be responsive and ensure your products arrive in perfect condition. Medica Depot is happy to be of service, and we’re here whenever you need us!
Reply from Medica Depot
Thank you for your positive feedback! We're thrilled to hear that you're happy with our fast shipping and great prices. Medica Depot is happy to be of service, and we look forward to serving you again soon!
Consistent communication through out…
Consistent communication through out the purchase experience. Expedited delivery
November 21, 2024
Unprompted review
Reply from Medica Depot
Thank you for your kind words! We’re thrilled that our communication and expedited delivery met your expectations. Medica Depot is happy to be of service, and we look forward to helping you again soon!
Reply from Medica Depot
Thank you for your feedback! We're glad to hear that you had an excellent experience with our customer service. If there's anything else we can do to improve, feel free to let us know. Medica Depot is happy to be of service!
Great customer service
Great customer service. Fast shipping. Love their product selections!
January 9, 2025
Unprompted review
Reply from Medica Depot
Thank you for the great feedback! We’re thrilled to hear you’re pleased with our customer service, fast shipping, and product variety. Medica Depot is happy to be of service, and we can't wait to assist you again soon!
You can count on Medica Depot!
I can always count on Medica Depot to deliver the products that I need, when I need them. Angelo lets me know when there are specials on the products that I usually purchase. Ordering is easy. Shipping is efficient. They have a wide range of products, and the quality is always superb. Thanks, Medica Depot!
February 3, 2025
Unprompted review
Reply from Medica Depot
Thank you for the amazing review! We’re so glad to hear you had a great experience with us. We will surely commend Angelo on a job well done. Medica Depot is happy to be of service, and we look forward to assisting you again soon!
Website is easy to use
Website is easy to use. When I do need to call, the representatives are always nice and explain everything clearly. Shipping can be a little slow.
January 29, 2025
Unprompted review
Reply from Medica Depot
Thank you for your kind review! We're happy to hear that our site is user-friendly and that our team provides great support. We appreciate your thoughts on delivery times and will continue to work on enhancing the process. Medica Depot is happy to be of service, and we look forward to helping you again!
Reliable
Reliable, good products at excellent prices. Always willing to help.
June 20, 2024
Unprompted review
Reply from Medica Depot
We truly appreciate your feedback! It's wonderful to hear that you're pleased with our offerings and the support we provide. Medica Depot is happy to be of service, and we look forward to continuing to meet your needs in the future!
I had a great experience ordering from…
I had a great experience ordering from Medicodepot. My items came right in time. I highly recommend this company. Authentic products.
February 19, 2025
Unprompted review
Reply from Medica Depot
Thank you for your wonderful feedback! We're delighted to know that your order was delivered as expected and that you’re happy with the quality of our products. Your recommendation means a lot to us! Medica Depot is happy to be of service, and we can't wait to assist you again in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.