Very easy process. Heather went above and beyond to get my claim pre approved with very little notice. She was extremely helpful. Simple process just 1 form to fill in and a few evidence documents. Pa... See more
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Review summary
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So very helpful after having to extend my stay due to infection. Heather went above and beyond to help me and the process was seamless end to end. I would definately recommend using Medical Travel... See more
Have always brought this product when going abroad for cosmetic procedures. Customer service are amazing when I have called in to ask what it covers. I'm grateful I've never had to use them but def... See more
Medical Travel Shield were excellent in helping me to set up insurance for a medical procedure being carried out abroad. Fortunately, I did not have to use my policy as everything went swimmingly, but... See more
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Company details
Written by the company
Medical Travel Shield offer single trip medical travel insurance which is designed for patients travelling abroad for either Dental treatment, Cosmetic surgery, Elective surgery or IVF/Fertility medical treatment. Medical travel cover can also be provided for the patient’s travelling companions. At Medical Travel Shield, we can provide you with everything that you would expect from a standard medical travel insurance policy including; lost or stolen items, accidental illness or injury and cancellations or curtailments outside of your control.
Refund promise
No admin or cancellation charges
If for any reason, before your date of travel you need to cancel your insurance, a full refund will be provided as long as no claim has been made under the policy.
Contact info
52-56 Leadenhall Street, EC3A 2EB, London, United Kingdom
- 0203 409 1236
- info@medicaltravelshield.com
- www.medicaltravelshield.com
4.6
Excellent
537 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 48 hours
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I am still waiting for a reply about…
I am still waiting for a reply about the claim
I have made
October 7, 2025
Very easy website to access to gain a…
Very easy website to access to gain a quote. Loved the fact I had communication hope you had a trip. I had no issues so was happy I didn't need to use and make a claim.
October 8, 2025
Easy to purchase
Thankfully not had to use but, purchasing was easy and great to have companion option.
October 6, 2025
Not many insurers will help with…good medical cover
Not many insurers will help with elective surgeries.
October 10, 2025
Have always brought this product when…
Have always brought this product when going abroad for cosmetic procedures.
Customer service are amazing when I have called in to ask what it covers.
I'm grateful I've never had to use them but definitely use these guys. I belong to a group and we all recommending these.
September 27, 2025
I didn't have to use this which is good…
I didn't have to use this which is good ,but at least I had it and it was easy to apply for.
October 8, 2025
An absolute must
This insurance is an absolute must if you are travelling abroad for surgery. Medical travelsheild is one of almost no providers that offer this peace of mind.
October 8, 2025
It’s very difficult to rate this…
It’s very difficult to rate this company as I purchased a medical insurance, but I never had to claim on it. The test of any insurance company is how they deal with claims so giving an average score as everything was done online so unable to even rate their customer services
September 9, 2025
A heartfelt thankyou to medical travel…
A heartfelt thankyou to medical travel shield specially Allison the manager, our loved 1 passed away abroad in turkey after having elective surgery there. The whole team at travel shield made sure they supported us along the way. We wanted our loved back in the Uk for burial. We were so scared as we had heard horror stories of how long it takes to get loved ones back from abroad. At travel shield our loved one was back with us within 3 days. Thankyou once again for the love and support.
September 27, 2025
Easy to set up and great cover.
January 21, 2025
Peace of mind on dental trip
Insurance is something you pay for and hope you never need to use. I have my regular annual holiday insurance but as I was visiting a dentist in Turkey (a certified dentist) I wanted something to cover me should there be any issues. I didn't really doubt the Dentist but it's something my regular insurance wouldn't have covered and I wanted peace of mind. Everything went great with the Dentist and im so happy with the quality of work but it definitely made me feel happier still knowing that im protected.
September 29, 2025
Did not need this policy but was…
Did not need this policy but was impressed at how easy it was to set up and how quickly the policy came through. I also felt secure once I had put policy in place
September 29, 2025
Cover not even worth buying.
September 25, 2025
Travel insurance for dental tourism.
The only travel insurers willing to insure a trip involving dental work! The premium was quite steep, but there was no alternative at the time.
September 3, 2025
Easy to purchase cover
September 29, 2025
Easy communication as want sure what I…
Easy communication as want sure what I actually needed.
Easy to do on line and didn’t need to use the insurance which was a bonus
September 23, 2025
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