Very easy process. Heather went above and beyond to get my claim pre approved with very little notice. She was extremely helpful. Simple process just 1 form to fill in and a few evidence documents. Pa... See more
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Company details
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Medical Travel Shield offer single trip medical travel insurance which is designed for patients travelling abroad for either Dental treatment, Cosmetic surgery, Elective surgery or IVF/Fertility medical treatment. Medical travel cover can also be provided for the patient’s travelling companions. At Medical Travel Shield, we can provide you with everything that you would expect from a standard medical travel insurance policy including; lost or stolen items, accidental illness or injury and cancellations or curtailments outside of your control.
Refund promise
No admin or cancellation charges
Contact info
52-56 Leadenhall Street, EC3A 2EB, London, United Kingdom
- 0203 409 1236
- info@medicaltravelshield.com
- www.medicaltravelshield.com
Asks customers to review
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Replied to 88% of negative reviews
Typically replies within 48 hours
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Excellent Company
I needed additional support whilst undergoing revision work in Turkey and the response was immediate along with the decision making.
Support from my claims handler Laura has been informative and stress free from start to finish
Would never travel for medical reasons without using this company
Highly recommend
Easy to setup
Easy to setup and gave me alot more confidence in getting treatment abroad
Don't waste your money
Brought this insurance as I went to Turkey to get some dental work. 6 months later I had a problem so needed to return, called the insurance company and was told to get a letter from the dentist and put in a claim on my return. Apparently I was never told this and they need to approve the claim before I went back! The info they want is ridiculous making it totally impossible to claim. Thank god I did not need help whilst I was there. Steer clear of this company.

Reply from Medical Travel Shield
Wasted money
Feel as though they are very clever. Most surgery cannot be re assessed until after 6 months You cannot use insurance for travelling back after this time. Also only for medical problems so if u r not symmetrical or cosmetic problem you are on your own.

Reply from Medical Travel Shield
The insurance product was just what I…
The insurance product was just what I was looking for and at a reasonable price.
A good value for money person on the…
A good value for money person on the end of the telephone was easy to deal with all in all 10 out of 10
Medical insurance
Did not need to use it but when purchasing staff were very helpful on the phone.
Good insurance to have before traveling
I always made sure I had insurance with medical travel shield before I went to Turkey and had any of my teeth done. However, I have never had to have a claim on the insurance, but looking at others it seems to have gone okay so I would recommend this company and I would definitely recommend getting travel insurance before you have dental care abroad.
Reliable company
I took out insurance when I had surgery in Europe. I had to make a claim as I needed to stay over additional nights. The claim process was quick and easy. I can't fault their service and will use again in future.
Thank you
I didn't need to use the insurance
I didn't need to use the insurance, but it was reassuring to know it was there had I needed it
Wouldn’t use anyone else for medical insurance
Easy to do and forms are not complicated. Used twice and would definitely recommend.
Not needed to make a claim yet
Not needed to make a claim yet! Hopefully won't have to but it's very reassuring to know it's there if needed 😀
Resorting to travel abroad for surgery…
Resorting to travel abroad for surgery it was important to ensure I was suitably insured before travelling.
This company is unique as it covers you to travel for surgery rather than travel and encounter health problems whilst abroad.
Comprehensive package that ticks all the boxes leaving me and my family assured that I was covered for any eventuality.
Amazing service! Really easy to use online
Really easy to use online. When I had to speak to them via telephone was lovely and helpful! Very friendly and understanding. Had the problems resolved within an hour
good service
when i rang them to ask a question they answered it and another occasion they had to check they said they would call me back and they did. now thats good service!
Easy to use thank you
Not used but happy …
We did not need to use the insurance but the website was easy to use
Easy to navigate website and complete…
Easy to navigate website and complete questionnaire. Transaction all went smoothly. Fortunately I didn’t need to make any claims but the insurance did provide peace of mind.
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