Very easy process. Heather went above and beyond to get my claim pre approved with very little notice. She was extremely helpful. Simple process just 1 form to fill in and a few evidence documents. Pa... See more
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Review summary
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Reviews shaping this summary
So very helpful after having to extend my stay due to infection. Heather went above and beyond to help me and the process was seamless end to end. I would definately recommend using Medical Travel... See more
Have always brought this product when going abroad for cosmetic procedures. Customer service are amazing when I have called in to ask what it covers. I'm grateful I've never had to use them but def... See more
Medical Travel Shield were excellent in helping me to set up insurance for a medical procedure being carried out abroad. Fortunately, I did not have to use my policy as everything went swimmingly, but... See more
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Company details
Written by the company
Medical Travel Shield offer single trip medical travel insurance which is designed for patients travelling abroad for either Dental treatment, Cosmetic surgery, Elective surgery or IVF/Fertility medical treatment. Medical travel cover can also be provided for the patient’s travelling companions. At Medical Travel Shield, we can provide you with everything that you would expect from a standard medical travel insurance policy including; lost or stolen items, accidental illness or injury and cancellations or curtailments outside of your control.
Refund promise
No admin or cancellation charges
If for any reason, before your date of travel you need to cancel your insurance, a full refund will be provided as long as no claim has been made under the policy.
Contact info
52-56 Leadenhall Street, EC3A 2EB, London, United Kingdom
- 0203 409 1236
- info@medicaltravelshield.com
- www.medicaltravelshield.com
4.6
Excellent
537 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 48 hours
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Very easy to set up
Very easy to set up. And very helpful. Will be using again when i go back to Turkey in a few months.
December 15, 2025
I had to change my travel date and the…
I had to change my travel date and the process to change my medical insurance was hassle free.
December 11, 2025
Found Medical travel Shield very…
Found Medical travel Shield very straight forward and hassle free to get a quotation, fast and efficient all round.
December 11, 2025
Very fast and informative information…
Very fast and informative information received, help with filling out the claim form
December 11, 2025
Unprompted review
Simple and quick form to fill out and…
Simple and quick form to fill out and gave me some reassurance that if something went wrong, I’d have some help
December 6, 2025
Excellent service Customer service…
Excellent service Customer service friendly and helpful
December 2, 2025
I can't really give a review as I didn't have to claim
I didn't have to use my insurance so not much to say. I can't comment on customer service etc. I think medical insurance is a bit pricey to be honest. But I'd like to think they would be good if I had needed to claim. Thankfully I didn't.
November 19, 2025
Absolutely brilliant insurance company…
Absolutely brilliant insurance company .. I unfortunately had to go to the hospital while I was abroad and paid out quite a lot of money in hospital bills .. when I returned home I spoke with medical travel shield they were super fast responding to me and by the end of the day it was all sorted and hospital expenses had been covered by my insurance .. superb customer service can’t recommend them highly enough
December 3, 2025
Laura was fantastic..very helpful
Laura was fantastic..very helpful, efficient and understanding..lovely lady...helping with my claim for urgent re-visit to Turkey. Will definitely be using Medical Travel again.
December 2, 2025
Unprompted review
Excellent service when operation was…
Excellent service when operation was cancelled prior to me leaving uk I had a full insurance premium refund
November 27, 2025
Excellent service from start to finish
The were very quick to deal with my claim never argued any part of it. Very friendly and helpful. Would highly recommend
November 25, 2025
Unprompted review
Five stars!
Excellent customer service from start to finish. Highly recommended. So glad I took the insurance as it saved me a fortune.
November 18, 2025
Unprompted review
Prompt, efficient service
Processed and paid my claim promptly and efficiently. Friendly service. I would never go for overseas medical treatment without their insurance.
November 19, 2025
Unprompted review
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