Despite the results & Dr's comments being thorough and useful, the turnaround time was fairly long. I know it says up to 7 working days for delivery but I thought it might be sooner given I live close... See more
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Review summary
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What people talk about most
Based on these reviews
Received test kit in two days. Had to wait three weeks for my hospital to draw my blood sample. Test result received one week after posting the sample. Would like to have known more about the finger-p... See more
Company replied
Excellent and prompt service. The missing fifth star was due to the fact that despite cancelling an order ( made in error) straight after it went through, I still received the kit by post and had its... See more
On the whole the experience was great. The form filling at the beginning wasn't always easy, particularly as the enter button was still there after I'd pressed it so I wasn't sure whether the info was... See more
Company replied
Company details
About Medichecks
Written by the company
At Medichecks, we’ve been helping people understand what’s really going on inside their bodies for over 25 years.
Founded in 2001 as the UK’s first private blood testing service, we were built on a simple belief: health should be effortless. From the beginning, our focus has been on giving people clearer answers about their health, without confusion, barriers or unnecessary waiting.
Today, we provide trusted at-home blood tests and health checks across the UK, making it easy to check, track, and understand your health from home. Our tests are analysed by accredited laboratories and reviewed by experienced doctors, with results explained clearly. Not just numbers, but insights that actually make sense.
Whether you’re looking for reassurance, faster answers, or a better way to stay on top of your wellbeing, we’re here to help. Our wide range of tests covers everyday health, nutrition, hormones, fitness, and long-term health tracking, supporting people at every stage of life.
As pioneers in preventative healthcare, curiosity and innovation have always been at the heart of Medichecks. We focus on helping people spot potential issues earlier, feel more confident about their health, and take action when it matters most.
We’re proud of our long history and of the positive feedback we receive from customers who value clear results, reliable service and supportive, expert guidance. Helping people feel informed, reassured and in control of their health is what Medichecks is all about.
Contact info
10% off your first health check
4.3
Excellent
1K reviews
Replied to 61% of negative reviews
Typically replies within 1 week
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results same day you received the test
April 14, 2026
Reply from Medichecks
Hello,
Thank you for your 5* review — we appreciate you taking the time to share your feedback and are pleased to hear you had a positive experience.
Best wishes,
The Medichecks Customer Care Team
Quick turnaround of results with guided…
Quick turnaround of results with guided information.
April 14, 2026
Reply from Medichecks
Hello,
Thank you for your 5* review — we appreciate you taking the time to share your feedback and are pleased to hear you had a positive experience.
Best wishes,
The Medichecks Customer Care Team
Reply from Medichecks
Hello,
Thank you for your 5* review — we appreciate you taking the time to share your feedback and are pleased to hear you had a positive experience.
Best wishes,
The Medichecks Customer Care Team
A fast simple service with all the Q&A
A fast simple service with all the Q&A
I only found out about you through a Work colleague who has unfortunately been diagnosed with prostate cancer
So this colleague told me about you
So I took the test
It’s just a shame more people don’t know about your service
Thanks
MW
April 14, 2026
Reply from Medichecks
Hello,
Thank you for your 5* review — we appreciate you taking the time to share your feedback and are pleased to hear you had a positive experience.
Best wishes,
The Medichecks Customer Care Team
Great communication and fast results…
Great communication and fast results and knowledgeable doctors giving excellent advice
April 14, 2026
Reply from Medichecks
Hello,
Thank you for your 4* review and for taking the time to provide your feedback. It’s helpful to hear where we can continue to improve.
Kind regards,
The Medichecks Customer Care Team
A great overall experience
A great overall experience. Really easy to do and a very quick turnaround from test to result.
April 14, 2026
Reply from Medichecks
Hello,
Thank you for your 5* review — we appreciate you taking the time to share your feedback and are pleased to hear you had a positive experience.
Best wishes,
The Medichecks Customer Care Team
Fast and efficient
Package arrived quickly and was processed quickly once it was returned. The only reason that I have marked it down 1 star is the finger prick method for collecting blood. This is hard work and I have in the past decorated the room in blood spinning my arm round to try and get enough! Other companies are now using one that goes in the upper arm which was much easier.
April 14, 2026
Reply from Medichecks
Hello,
Thank you for your 4* review and for taking the time to provide your feedback. It’s helpful to hear where we can continue to improve.
Kind regards,
The Medichecks Customer Care Team
Useful results, subpar service and customer support and
While the results are useful, medichecks could not care less about customers. Their customer support is useless. Specifically, Millie who I spoke to didn't provide any help regarding a missing kit, didn't know how to handle a complaint and genuinely didn't care about the issue at hand.
Given that their platform hasn't been able to currently state if an order has been fulfilled for over 2 years, I will be looking for alternatives as I don't want to give my money to a company that disrespects it's customers.
April 15, 2026
Unprompted review
A fast response and result
A fast response and result. NHS takes weeks, this took two days from blood sample being taken. Another private test, arranged by a consultant, took over two weeks. Medichecks is our normal choice.
April 14, 2026
Reply from Medichecks
Hello,
Thank you for your 5* review — we appreciate you taking the time to share your feedback and are pleased to hear you had a positive experience.
Best wishes,
The Medichecks Customer Care Team
Reply from Medichecks
Hello,
Thank you for your 5* review — we appreciate you taking the time to share your feedback and are pleased to hear you had a positive experience.
Best wishes,
The Medichecks Customer Care Team
Professional service at the clinic and…
Professional service at the clinic and fast processing of my blood sample at the lab.
April 10, 2026
Reply from Medichecks
Hello,
Thank you for your 5* review — we appreciate you taking the time to share your feedback and are pleased to hear you had a positive experience.
Best wishes,
The Medichecks Customer Care Team
Brilliant service
Brilliant service. Blood tests results ultrasound quick. Always use Medichecks.
April 14, 2026
Reply from Medichecks
Hello,
Thank you for your 5* review — we appreciate you taking the time to share your feedback and are pleased to hear you had a positive experience.
Best wishes,
The Medichecks Customer Care Team
I had my results the next day
I had my results the next day. Excellent service. The instructions are really clear and it’s so simple to do at home. I have used this company many times. I love the ways I can track and compare my results over time on their website.
April 14, 2026
Reply from Medichecks
Hello,
Thank you for your 5* review — we appreciate you taking the time to share your feedback and are pleased to hear you had a positive experience.
Best wishes,
The Medichecks Customer Care Team
Excellent service and advice
Excellent service and advice. Kept informed full way and when results would be posted.
April 9, 2026
Reply from Medichecks
Hello,
Thank you for your 5* review. It’s helpful to hear that your experience was a positive one, and we appreciate you taking the time to share this with us.
We look forward to continuing to support you.
Best wishes,
The Medichecks Customer Care Team
Very affordable blood tests
Very affordable blood tests, I chose to have my blood taken at my business premises. The nurse that came was very professional and efficient. Then the results were explained very clearly, with the option of an online GP appointment.
April 10, 2026
Reply from Medichecks
Hello,
Thank you for your 5* review. It’s helpful to hear that your experience was a positive one, and we appreciate you taking the time to share this with us.
We look forward to continuing to support you.
Best wishes,
The Medichecks Customer Care Team
Always great service
Always great service, plenty of help if needed, quick service when the lab receives your bloods and if requested, a doctor provides great notes which are really helpful when you receive the results.
Always use medichecks for my bloods as a competitive bodybuilder
April 9, 2026
Reply from Medichecks
Hello,
Thank you for your 5* review. It’s helpful to hear that your experience was a positive one, and we appreciate you taking the time to share this with us.
We look forward to continuing to support you.
Best wishes,
The Medichecks Customer Care Team
Everything was as "described on the…
Everything was as "described on the tin". All very efficient
April 13, 2026
Reply from Medichecks
Hello,
Thank you for your 5* review. It’s helpful to hear that your experience was a positive one, and we appreciate you taking the time to share this with us.
We look forward to continuing to support you.
Best wishes,
The Medichecks Customer Care Team
Can I say a big thank you to the Dr and…
Can I say a big thank you to the Dr and team turning my results around so quickly and providing some reassuring information. So thorough and brilliant. Thank you!
April 13, 2026
Reply from Medichecks
Hello,
Thank you for your 5* review. It’s helpful to hear that your experience was a positive one, and we appreciate you taking the time to share this with us.
We look forward to continuing to support you.
Best wishes,
The Medichecks Customer Care Team
Bit of a missed opportunity …
In my write up I was told that without knowledge of my medication it’s hard to comment properly. I hadn’t seen where I was supposed to supply this information. I contacted medichecks about this but so far no reply. Seems a bit of a flaw to the system. Otherwise the test results were clear and came back four days after posting so that is helpful.
April 10, 2026
Advisors were extremely helpful in…
Advisors were extremely helpful in selecting the tests I needed and results feedback took my specific circumstances into account.
Only criticism is the constant nagging to review.
April 9, 2026
Reply from Medichecks
Hello,
Thank you for taking the time to leave a review and for your 4* rating. We appreciate your feedback and will take your comments on board as we continue to improve our service.
Kind regards,
The Medichecks Customer Care Team
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