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Medichecks Reviews 1,493

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent and prompt service, highlighting the efficiency and speed of receiving results. Many appreciate the thoroughness of the doctor's comments and the helpful insights provided. The customer service is frequently described as amazing, professional, and very helpful, with many users finding the online chat function particularly efficient. People also find the overall user experience to be simple, straightforward, and easy to understand. However, some customers also noted issues with the product, specifically regarding the finger-prick sample method, which some found difficult or ineffective. A few other people also felt that the turnaround time for results could be long, and some experienced delays or a lack of communication regarding their sample status.

What people talk about most

Service

Consumers find service to be positive, highlighting its efficiency, professionalism, and speed. Many... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the fast turnaround for results,... See more

Product

Reviewers mention ambiguous feedback about product. Many customers appreciate the straightforward kits, clear... See more

Customer service

Clients share positive opinions on customer service. Many reviewers praise the helpfulness and efficiency of... See more

User experience

Customers had positive experiences with user experience. Many found the process simple and efficient, from... See more

Based on these reviews

Rated 4 out of 5 stars

Despite the results & Dr's comments being thorough and useful, the turnaround time was fairly long. I know it says up to 7 working days for delivery but I thought it might be sooner given I live close... See more

Rated 4 out of 5 stars

Received test kit in two days. Had to wait three weeks for my hospital to draw my blood sample. Test result received one week after posting the sample. Would like to have known more about the finger-p... See more

Company replied

Rated 4 out of 5 stars

Excellent and prompt service. The missing fifth star was due to the fact that despite cancelling an order ( made in error) straight after it went through, I still received the kit by post and had its... See more

Rated 4 out of 5 stars

On the whole the experience was great. The form filling at the beginning wasn't always easy, particularly as the enter button was still there after I'd pressed it so I wasn't sure whether the info was... See more

Company replied


Company details

  1. Blood Testing Service

About Medichecks

Written by the company


At Medichecks, we’ve been helping people understand what’s really going on inside their bodies for over 25 years.

Founded in 2001 as the UK’s first private blood testing service, we were built on a simple belief: health should be effortless. From the beginning, our focus has been on giving people clearer answers about their health, without confusion, barriers or unnecessary waiting.

Today, we provide trusted at-home blood tests and health checks across the UK, making it easy to check, track, and understand your health from home. Our tests are analysed by accredited laboratories and reviewed by experienced doctors, with results explained clearly. Not just numbers, but insights that actually make sense.

Whether you’re looking for reassurance, faster answers, or a better way to stay on top of your wellbeing, we’re here to help. Our wide range of tests covers everyday health, nutrition, hormones, fitness, and long-term health tracking, supporting people at every stage of life.

As pioneers in preventative healthcare, curiosity and innovation have always been at the heart of Medichecks. We focus on helping people spot potential issues earlier, feel more confident about their health, and take action when it matters most.

We’re proud of our long history and of the positive feedback we receive from customers who value clear results, reliable service and supportive, expert guidance. Helping people feel informed, reassured and in control of their health is what Medichecks is all about.


Contact info

10% off your first health check

Checking symptoms or tracking your health? Start with 10% off.

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Fast turnaround especially once it…

Fast turnaround especially once it arrived at the lab. Only issue is that some background information questions were never presented to me and were flagged as unanswered (because I can't answer something I'm not asked). They weren't particularly important but they may be to some people

April 9, 2026
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Reply from Medichecks

Hello,


Thank you for taking the time to leave a review and for your 4* rating. We appreciate your feedback and will take your comments on board as we continue to improve our service.


Kind regards,
The Medichecks Customer Care Team

Rated 5 out of 5 stars

The instructions for the test were easy…

The instructions for the test were easy to follow. The test results are through really quickly with a full explanation from the Dr.
Brilliant service.

April 9, 2026
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Reply from Medichecks

Hello,


Thank you for your 5* review. It’s helpful to hear that your experience was a positive one, and we appreciate you taking the time to share this with us.


We look forward to continuing to support you.


Best wishes,
The Medichecks Customer Care Team

Rated 5 out of 5 stars

Easy and fast

Such a simple way to get your blood tested from the comfort of your own home. Fast, accurate results with comments from a doctor. Resultsvare easy to read and understand. Highly recommend.

April 9, 2026
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Reply from Medichecks

Hello,


Thank you for your 5* review. It’s helpful to hear that your experience was a positive one, and we appreciate you taking the time to share this with us.


We look forward to continuing to support you.


Best wishes,
The Medichecks Customer Care Team

Rated 5 out of 5 stars

My nurse was friendly

My nurse was friendly, helpful and knowledgeable. She took my blood painlessly and was speedy and painless.

April 6, 2026
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Reply from Medichecks

Hello,


Thank you for your 5* review. It’s helpful to hear that your experience was a positive one, and we appreciate you taking the time to share this with us.


We look forward to continuing to support you.


Best wishes,
The Medichecks Customer Care Team

Rated 5 out of 5 stars

Great service with everything processed…

Great service with everything processed with a timely manner.
It provides in depth statistics for the requested tests which gives you a good analysis of how to improve your statistics if your results are not within the healthy parameters.
This is the 3rd time I have used the service which now graphs my health from previous baselines which is a good indicator in either peaks or drops in certain areas.
All in all you get your vehicle mot'd each year, why shouldn't you get one done on yourself for peace of mind !

April 9, 2026
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Reply from Medichecks

Hello,


Thank you for your 5* review. It’s helpful to hear that your experience was a positive one, and we appreciate you taking the time to share this with us.


We look forward to continuing to support you.


Best wishes,
The Medichecks Customer Care Team

Rated 5 out of 5 stars

Quick turn around and easy.

Quick turn around and easy.

April 9, 2026
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Reply from Medichecks

Hello,


Thank you for your 5* review. It’s helpful to hear that your experience was a positive one, and we appreciate you taking the time to share this with us.


We look forward to continuing to support you.


Best wishes,
The Medichecks Customer Care Team

Rated 5 out of 5 stars

First rate service

First rate service. Very quick with results

April 9, 2026
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Reply from Medichecks

Hello,


Thank you for your 5* review. It’s helpful to hear that your experience was a positive one, and we appreciate you taking the time to share this with us.


We look forward to continuing to support you.


Best wishes,
The Medichecks Customer Care Team

Rated 5 out of 5 stars

Received my bloods at 12.10

Received my bloods at 12.10, results sent at 19.10. That's what you call service. Let Medichecks run the NHS!

April 8, 2026
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Reply from Medichecks

Hello,


Thank you for your 5* review. It’s helpful to hear that your experience was a positive one, and we appreciate you taking the time to share this with us.


We look forward to continuing to support you.


Best wishes,
The Medichecks Customer Care Team

Rated 3 out of 5 stars

My test required visiting a partnered…

My test required visiting a partnered laboratory for blood tests and luckily the one of few clinics (if not the only clinic) in the UK was in my city. The process of ordering the test, visiting the partnered clinic and receiving my results was smooth. However, my test was processed, the results interpreted and then sent back to me before I was able to fill in the 'Supporting Information' section. I was unable to update these answers since my results had already been interpreted by a doctor and sent the doctor's 'notes'. There was only a day in between being asked to fill in the supporting information and receiving my results, leaving very little time to input this information. While my results were satisfactory, I do no think it helpful to pay a premium for the service of a doctor's overview and notes if I'm not able to fill in the supporting information even within two days of having my labs taken and my supporting information not being taken into consideration with my test results.

April 2, 2026
Rated 5 out of 5 stars

My go to company for my bloods

My go to company for my bloods.

Always use their services every 4 month.

GP review is always spot on, they are very helpful and go indepth to talk through results

April 5, 2026
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Reply from Medichecks

Hello,


Thank you for your 5* review. It’s helpful to hear that your experience was a positive one, and we appreciate you taking the time to share this with us.


We look forward to continuing to support you.


Best wishes,
The Medichecks Customer Care Team

Rated 5 out of 5 stars

I was very impressed with the very…

I was very impressed with the very swift turnaround and the fact that you get a doctor's comments on your results. I have used another company for a hormone test in the past where, unbeknownst to me, the sample was contaminated by my use of HRT. This led to hormone results many thousands of times higher than is normal, and a prolonged period of acute anxiety for me before my own GP could retest and solve the mystery, as I got no advice or help from that company. Medichecks on the other hand are very professional and I had good communication with them throughout. The test was also easy to perform.

March 30, 2026
Unprompted review
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Reply from Medichecks

Hello,


Thank you for your 5* review. It’s helpful to hear that your experience was a positive one, and we appreciate you taking the time to share this with us.


We look forward to continuing to support you.


Best wishes,
The Medichecks Customer Care Team

Rated 5 out of 5 stars

Everything was straightforward and…

Everything was straightforward and results back quickly

April 6, 2026
Medichecks logo

Reply from Medichecks

Hello,


Thank you for your 5* review. It’s helpful to hear that your experience was a positive one, and we appreciate you taking the time to share this with us.


We look forward to continuing to support you.


Best wishes,
The Medichecks Customer Care Team

Rated 5 out of 5 stars

Excellent - would highly recommend

Swift, clear and easy to do.

April 2, 2026
Medichecks logo

Reply from Medichecks

Hello,


Thank you for your 5* review. It’s helpful to hear that your experience was a positive one, and we appreciate you taking the time to share this with us.


We look forward to continuing to support you.


Best wishes,
The Medichecks Customer Care Team

Rated 5 out of 5 stars

Quick service and well written

Quick service and well written commentary. Makes everything clear and simple but with sufficient insights to offer advice. I shall certainly use the service next time I need to be bled!

April 4, 2026
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Reply from Medichecks

Hello,


Thank you for your 5* review. It’s helpful to hear that your experience was a positive one, and we appreciate you taking the time to share this with us.


We look forward to continuing to support you.


Best wishes,
The Medichecks Customer Care Team

Rated 5 out of 5 stars

Easy to use test kit

Easy to use test kit. Results very prompt. I recommend.

April 6, 2026
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Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

Rated 5 out of 5 stars

A very efficient service

A very efficient service with an excellent web interface for analysing results.

April 1, 2026
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Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

Rated 3 out of 5 stars

A blip in the system

I have used Medichecks for about five years and have had no complaints about their service. However, this time the report was written as if the person writing it had not read my information. This was disappointing.

April 3, 2026
Rated 5 out of 5 stars

very easy and quick results

very easy and quick results. Very helpful when one sample was haemolised and new kit sent

April 6, 2026
Medichecks logo

Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient, testosterone kit sent out and 2 days later during a bank holiday I had my results to view online.

April 2, 2026
Medichecks logo

Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

Rated 5 out of 5 stars

Quick turn around and an in depth…

Quick turn around and an in depth summary of results by a doctor. Would recommend and use again.

April 6, 2026
Medichecks logo

Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

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