The worst experience EVER! I canceled my order March of 2026, however they continually charge me. I have emailed them, with no response. I called their phone line; the voicemail system is "Not set up"... See more
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Do NOT Order!! Fraudulent company. Product does not work and they do NOT respond to email and there is No phone number to call. They will KEEP charging you indefinitely until you cancel your card. Thi... See more
My dog Lucky has been struggling with separation anxiety when I’m away at work during the day. I tried lots of recommendations but nothing seemed to help. Thankfully my friend Roberto gave me a calmin... See more
They could improve by sending what you purchase, getting a working phone number, answering the support emails with something other than having received it, stop auto charging when asked. In short bein... See more
Company details
Written by the company
We are Medipups. A company built by pet owners, for pet owners. Medipups wants to make sure your dog’s days are a lot better. How do we do that? By sticking to our core values: Science-based, Results Driven. It can be confusing choosing the right solution for your pups, which is why we have unique formulations, and put a lot of in care into our products and only use thoroughly vetted, scientifically backed ingredients. We really love dogs. And we do anything we can to keep your fluffy friends healthy and happy.
Contact info
United States
- www.medipups.com
Hasn’t replied to negative reviews
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Refund a month for my…
I am still waiting over a month for my refund poor communications. No response from meddy pups. I do not like that I can only contact medipups via text I prefer to speak to a person
Beware of Medipups dog beds……
Beware of Medipups dog beds……
I’ve posted this e mail to them on their Facebook page and everywhere else I can access!!!
Dear Medipups Scammers-
Im still waiting on my order. Still no news, other than your “. Company” is overwhelmed with orders, but yet you continue to advertise on the internet.
When you supposedly can’t fill what you have!
Sure sounds like a scam to me…. So I’m going to spread the word as quickly and as far as I can. I’ll start with your favorite place, the internet to let others know of your false advertising and scam of stealing as much money as possible. I’ve spoken to others who ordered mo this before me who have never received the merchandise or a refund.
And when I’m finished with the internet, I’m heading over to Tge Consumer Protection Afency, And Attorney General for Fraudulent business practices.
In this day and age some of us work too hard for our money to have it stolen from us and do nothing.
Return my money! You have my information from when you scammed me.
Never received beds/don’t even deserve 1 star
Never received beds. I ordered 2 beds and never receive. No one will return calls or emails.
No bogo beds in over 3.5 weeks
I ordered the bogo beds, 3XL for my 2 Weimaraners. I have not received them. The number for support directs people to email.
No one replies to emails either.
The site said 1-2 week delay. I will give them til Monday, 10 July. Then I will cancel the payment.
SCAM COMPANY
I would give no stars if it would let me. I ordered and paid for 2 dog beds on May 25th 2023 and it is now July 7th and still no beds. They don't respond to emails and the phone number doesn't work. This company should be put out of business.
I thought this was a reputable company…
I thought this was a reputable company from whom to order, but it is NOT. I ordered 2 dog beds 3 1/2 weeks ago and have heard nothing from them except the original order confirmation. I will be calling my credit company and putting a stop payment as it appears to be a scam.
If I could give them a zero star, I would.
If I could give them a zero star, I would. Their response is canned, and you can’t reach anyone live. I too ordered a bed in May, and here it is July 1 with no beds. No estimated time of a bed, and no response to my last email. I am reporting them to the Better Business Bureau and will be calling my credit card company for a refund. Shame on them.
I should have done more research on…
I should have done more research on this company before ordering. I didn't order that long ago but can't get a response out of them regarding shipping. Also noticed on other reviews that they keep sending and charging for other things. I will be contacting my credit union to have all charges from this company blocked. I have very little faith that I will receive my dog beds. May see if I can file a claim to get my money back through Visa
Ordered the dog beds 5 weeks ago
Ordered the dog beds over a month ago. I contacted the company twice and have had no response. Why would I buy calming chews or other supplements ( was going to order) when they cannot even handle a simple request for information. All they would need to say is they are back ordered and we expect a shipment within another month or whatever.
Don't trust medipups
I ordered the calming dog beds and it's been a month and they haven't shipped. I've told them I wanted a refund but they keep sending the same stupid email about how their sorry about the delay, but they won't answer me about cancelling and a refund. On top of that, their still sending me emails and advertising for the dog calming beds, telling people that if they ordered now that it would be shipped in 2 days. This company is a scam
Do not order Medipups two for one beds…
Do not order Medipups two for one beds ! I have waited weeks and weeks no beds. They no longer even respond to my emails.
A COMPLETE SCAM COMPANY
Like everyone who hasn't gotten their Medipups beds and got an auto-reply that they are SO busy but will ship shortly, I got that same lame reply. I ordered on May 22. It seems like the only good reviews come from "supplement" shipments. I have these beds from other companies with no complaints. Medipups seem like a scam, I'm sorry to say. NEW addition here Aug. 25; STILL NO PRODUCT, and can't get hold of them at all. No phone answer, mail box full and it won't TRACK with the order number. IT IS A COMPLETE SCAM WITH NO EXCUSES.
they are crooks
I only ordered one time, yet they continue to send product. Can't call only email and never a response. My next call is to the attorney general.
THIEVES!!!!!
Just like many others, I ordered the BOGO Dog beds. Just like others, they immediately charged my credit card. That was on May 25, 2023. It is now June 15th!!!
Their website states ships in 48 hours. Contacted them several times. Only getting generic answers such as,”due to high volumes” yada, yada, yada! We need to put this company on blast as THIEVES!!!
Either that-OR SEND US WHAT WE’VE PAID FOR!!!!’
They are scammers - beware
I have tried to contact Medipups for days, They don't answer email or calls, I ordered 2 dog beds and calming chews. I only got the chews not the beds and they signed me up for a subscription on the chews with no way to cancel. They are scammers!! I just got charged AGAIN for a subscription I have tried to cancel 6 times. I am reporting to Internet Crimes via IC3.gov
Props to Medipups!
Just wanted to give props to Medipups for delivering
the Calming supplements which really helped our
dog stay calm during his overactive periods.
Fast a shipping and great customer…
Fast a shipping and great customer service. Will be using again in the future.
5/5 I Use Frequently
I use to medipups for almost all of my animal needs! Very easy process and extremely beneficial for my little Benny pup!
This is a must have product
This is a must have product. I could not be happier with the results. At first, there was some delay in receiving the product but as soon as I reached out to customer service, they resolved the problem and I have not had any delays since. This product is a game changer for my pup.
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