Medisave UK Ltd Reviews 

5,376
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 429 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is easy to navigate and placing an order online is simple. Buyers are consistently impressed by how fast the delivery is, even during busy holiday periods. People also really appreciate the high quality of the medical equipment and the thoughtful inclusion of free gifts. Some reviewers were not happy with the packaging condition, noting damaged boxes, torn tape, or poor arrangement upon arrival. A few other people also felt that delivery mishaps caused frustration when parcels were sent to incorrect addresses or misplaced.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as outstanding and second to... See more

Delivery service

Customers report positive experiences with delivery service, frequently praising the extremely fast and... See more

Quality

Consumers find quality to be positive, highlighting outstanding products, incredible sound performance, and... See more

Order

Customers consistently note positive experiences with order processes being straightforward and featuring... See more

Service

Reviewers mention positive feedback about service, highlighting quick delivery and helpful staff. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use website Good value and choice very good quick service. Could have packaged better as packaging damaged on arrival ie torn open Jiffy bag,(Royal Mail) Luckily nothing missing and inte... See more

Company replied

Rated 5 out of 5 stars

The website is easy to navigate, with a great range of reliable, high-quality products. I purchased a leaving present for a colleague, and it looks so sleek and professional — I’m sure she’ll absolute... See more

Company replied

Rated 5 out of 5 stars

Well they shipped and I got the product. It took 2 days. I guess I didn't say too much about the product so here goes. The product is / was a Littmann Cardiology IV stethoscope. Specifically the... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service. I had my stethoscope engraved with my name and it arrived very quickly despite the extra detail. The stethoscope and case itself are absolutely fantastic. The sound quali... See more


Company details

  1. Hospital Equipment and Supplies Store
  2. First Aid Station
  3. Medical Equipment Manufacturer
  4. Medical Equipment Supplier
  5. Medical Supply Store
  6. Medical Technology Manufacturer

Written by the company

Nursing, Medical and First Aid supplies from 3M Littmann, Omron, Welch Allyn, Sunflower, Heine and more.

Medisave UK Ltd

Written by the company

Medisave UK is one of the UK’s leading distributors of medical supplies
Medisave specialises in hospital, GP surgery, medical students, nursing homes and general medical supplies through to HSE First Aid Kits. Our range includes 3M Littmann stethoscopes, Welch Allyn and Heine diagnostic sets, Sunflower medical furniture and a comprehensive range of medical disposables including medical latex gloves.

Next Day Delivery!

Next Day Delivery Option Available On Orders Before 8:00PM!

Next Day Delivery Option Available On Orders Before 8:00PM!
We will endeavour to process all orders placed before 4:00pm Monday to Friday the same day and they'll sent by either Royal Mail or DPD couriers. For orders placed via the website, tracking details will automatically be sent upon despatch to the email address provided for the order.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(5,376)

429 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a great company

What a great company.

I purchased a stethoscope case, which is a great product.

I made an error on the name tag and contacted them. After a few emails and calls, they without being asked sent me a replacement correct tag, free of charge.

Note , Doctor is old fashioned, use, Dr.

Thank you again

April 28, 2026
Unprompted review
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Stanley,

Thank you for leaving us a 5* review!

We really appreciate your feedback!

Kind regards,
Medisave

Rated 2 out of 5 stars

Poor Service

Expensive item send in a bag with no bubble wrap or otherwise. Box for the item broken and squashed. Item a present. Promised a new box but seems no hurray to provide this. Seller uses Royal Mail who are the poorest of the poor.

Overall very dissatisfied with the service. Will struggle to justify using again and do not recommend.

Update following feedback. The £200 item was in a grey plastic bag (not a Jiffy bag) so no protection and no replacement box has been received if sent.

April 20, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Ron,

I am very sorry to hear of this.

I can see you contacted us advising of the damage to the box and this was handled by our Operations Team.

These are typically sent in a jiffy bag which does offer a layer of protective bubble wrap.

The issue of the damage was highlighted to us on the 21st April and a replacement box was delivered to you via DPD on the 23rd April.

If you are struggling to locate your delivery, please feel free to get in touch with our Customer Service Team on hello@medisave.co.uk

Further to your edited reply, we do not send orders in grey plastic bags- we always use bubble mailer envelopes.

Also- Royal Mail are regularly voted one of the leading couriers- all couriers will have customers that either love them or hate them, and whilst you are personally unhappy with Royal Mail, our experience with them across the UK is overwhelmingly positive.

Kind regards,
Medisave

Rated 5 out of 5 stars

Littman stethoscope

Easy to use website. Lovely looking stethoscope with personalisation. Quick delivery.

April 13, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello,

Thank you for taking the time to leave us a 5* review!

We are thrilled you are happy with your purchase!

Kind regards,
Medisave

Rated 5 out of 5 stars

Great service

Great service! thanks

September 16, 2025
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Mark,

Thank you for taking the time to leave us a review!

We are thrilled that you had a great experience with us!

Kind regards,
Medisave

Rated 4 out of 5 stars

Quick delivery.

April 13, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Della,

Thank you for leaving us a review!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

I particularly like how fast the…

I particularly like how fast the delivery was

April 16, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello,

Thank you for leaving us a review!

We are thrilled you are pleased with our delivery time frames!

Kind regards,
Medisave

Rated 5 out of 5 stars

Great medical instruments

Product was exactly what I ordered. It was well packaged and the engraving was done correctly. My daughter was over the moon with her 40th birthday gift. Thank you Medisave.

March 27, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Linda,

Thank you for taking the time to leave us a 5* review!

We are thrilled your daughter was happy with her present!

Kind regards,
Medisave

Rated 4 out of 5 stars

Nice kit

Item looks great. It is a gift for my daughter and she will love it. Paid for engraving which was a waste of money as is so small as to be totally unnoticeable. Still it's the thought that counts right!

April 7, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Thank you for taking the time to leave us a review. We’re really pleased to hear you’re happy with the item and hope your daughter loves her gift.

We’re sorry to hear the engraving wasn’t quite the size you expected. The engraving size is limited by the available space on the Classic III, and we follow a manufacturer approved process to ensure it is applied correctly without affecting the product itself.

We do appreciate your feedback, and thank you again for your order.

Rated 5 out of 5 stars

This was a Gift for a friend and she…

This was a Gift for a friend and she really loved it, neatly package and the personalisation was neatly done. Glad i ordered from medisave

April 7, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello,

Thank you for leaving us a 5* review!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

Very good

Very good service, I ordered the wrong item (my own fault) asked for a refund which was granted and reordered the correct item, swift responses, swift refund, swift deliveries. Would recommend.

March 6, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Adam,

Thank you for leaving us a 5* review!

We are pleased to hear that you would recommend us!

Kind regards,
Medisave

Rated 5 out of 5 stars

Excellent service

April 7, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Joan,

Thank you for leaving us a 5* review!

We are thrilled you had an excellent experience with us!

Kind regards,
Medisave

Rated 5 out of 5 stars

Fast and professional

From order to delivery I was kept informed regarding the status of my order, it was delivered quickly and well packaged , highly recommend and will definitely order from again in the future.

March 31, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Lorraine,

Thank you for taking the time to leave us a 5* review!

We are thrilled to hear that you would recommend us and use us again!

Kind regards,
Medisave

Rated 5 out of 5 stars

Really good service feom medisave and…

Really good service feom medisave and really good value for money, quick delivery of rhe product

March 30, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Andrew,

Thank you for taking the time to leave us a review!

We are thrilled that you are pleased with our goods and services!

Kind regards,
Medisave

Rated 5 out of 5 stars

Very helpful customer service.

Very helpful customer service.
Quick response.
Thanks

March 22, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Athar,

Thank you for leaving us a 5* review!

We are thrilled that you had a great experience with us!

Kind regards,
Medisave

Rated 5 out of 5 stars

Quick delivery

Quick delivery
Beautiful 😍 stethoscope
Free engraving

March 27, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello,

Thank you for taking the time to leave us a review!

We are thrilled to hear you are happy with your order!

Kind regards,
Medisave

Rated 5 out of 5 stars

Great choice of icons and very prompt…

Great choice of icons and very prompt delivery of a quality item for a newly qualified GP

March 19, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello,

Thank you for taking the time to leave us a 5* review!

We are thrilled you are pleased with our goods and services!

Kind regards,
Medisave

Rated 5 out of 5 stars

Good product

Good product. Swift delivery. Exactly as ordered

March 19, 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello,

Thank you for leaving us a 5* review!

We are thrilled that you are pleased with our goods and services!

Kind regards,
Medisave

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