Needing a special piece of medical equipment can be very tasking when not sold local. Searching, buying, receiving in a certain type period can cause anxiety, etc. Onecall to Med-Mart and one discus... See more
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One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
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10780 Reading Road, 45241, Cincinnati, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
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Chat was informative about mattress
Video was helpful and informative about the bed
The ordering by phone was quick and Kristen was courteous and the experience was good
Thankyou

Reply from Med Mart
Extremely helpful with payment and ordering questions. Also helpful with tax exempt status.

Reply from Med Mart
Easy to use convenient I don't have a lot of time to shop for these types of things very helpful

Reply from Med Mart
Sean was super patient and helpful. Very much appreciated.

Reply from Med Mart

Reply from Med Mart
I ordered a ramp several weeks ago after reaching out to multiple vendors to compare options and gather information. During that process, I found that many of the companies I contacted were either unable or unwilling to provide clear and detailed answers to my questions, which made it difficult to make a confident decision. However, this particular vendor stood out because they took the time to fully understand my needs and provided thorough, straightforward responses that addressed all of my concerns.
From the initial inquiry to the final stages of the process, the level of customer service was exceptional. The team demonstrated professionalism, patience, and a genuine commitment to ensuring that I was satisfied with my purchase. I especially want to highlight Daryl, whose assistance made a significant difference in my experience. He was consistently responsive, knowledgeable, and attentive, taking the time to explain details clearly and guide me through each step.
For example, when I had questions about product specifications and installation considerations, Daryl provided detailed explanations and practical recommendations, which helped me feel confident in my decision. His willingness to go above and beyond truly set this company apart from others I had considered.
Overall, I cannot praise the crew enough for their outstanding customer service and support. Their dedication to helping customers and providing reliable information made the entire process smooth and stress-free. I would highly recommend them to anyone in need of similar services.

Reply from Med Mart
Sean had helped us a lot in explaining what webought

Reply from Med Mart
I only received a wheelchair cushion. No word on the chair itself. It was ordered for a broken hip. I was told it would ship a week ago...but I have not received updates. I have received several emails to rate the product.

Reply from Med Mart

Reply from Med Mart
Stacey answered all my questions and knew her products well

Reply from Med Mart
I spoke with Sean, He was amazing he helped me through the whole process, Sean was patient kind and also was very informative of the Chair I was purchasing. MEDMART THANKS FOR HIRING GREAT TEAM MEMBERS 👏 SEAN THANKYOU FOR YOUR WONDERFUL SERVICES.

Reply from Med Mart
The customer service representative Stacy was friendly, helpful and just a pleasure to talk to. She was able to answer all my questions and concerns. Great Job Stacy.

Reply from Med Mart
The women I spoke to was kind even dealing with my credit card company issues. Would like, however, to be emailed a proper receipt for my purchase.

Reply from Med Mart
Great company. There was a problem with removal of the old bed that was promised and paid for.

Reply from Med Mart
I called to see where the order was and they said they would check and get back to me and I have heard nothing! I am starting to regret this order and it can not be returned!🤦♀️

Reply from Med Mart
We need a hospital bed for my father and some of the ones we saw on other sites were very expensive. Med Mart had the best prices on the same beds. I spoke to Darrell and he was professional, friendly and very helpful. He made ordering by phone very easy. Very happy with the service we received.

Reply from Med Mart
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