I ordered medical supplies from MedOnTheGo.com and got them (so far, so good). Their selection is decent, and they ship across the U.S. However — it’s not perfect. Their average rating is only a... See more
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Review summary
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Initial order was incorrect. We called Shiva and he was quick to send us the correct order at the same cost as the original order. No problem. Next he was to send us a Return Authorization for the ori... See more
Edited review: I've ordered from them twice, and each time, I receive my packages, but they aren't good about providing tracking information in a timely manner or returning customer emails or phone... See more
Company replied
So my husband has been trained to access my port at home, and we can get most of my supplies through the home medical supply company, except for sterile surgical Gloves that will fit him. We've been... See more
Company details
Written by the company
* A+ Rating on BBB * Verisign Trusted Vendor * McAfee Secure Site
Contact info
United States
- www.medonthego.com
3.7
Average
1K reviews
Replied to 11% of negative reviews
Typically replies within 24 hours
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I ordered medical supplies from…
I ordered medical supplies from MedOnTheGo.com and got them (so far, so good). Their selection is decent, and they ship across the U.S.
However — it’s not perfect. Their average rating is only about 3.1 out of 5 from 16 reviews, so people seem hit-or-miss.
In short: when they deliver well, it’s helpful. But you might want to keep your expectations a little cautious.
January 14, 2025
I don't know haven't gotten order yet!
September 24, 2025
Have not heard from the company for…
Have not heard from the company for about a week now, no update on my order or if it has been shipped- (it says on their receipt 3-5 daysfor shipping , which I paid for ) meanwhile, they already charged my pay pal account for the amount. I sent them an email, still awaiting for my update.
September 17, 2025
Reply from MedOnTheGo
This is a Special Order Item and does take 2-3 Weeks to get delivered. We just got an ETA from the manufacturer that your order will be delivered on October 18th, 2025. Please advise if you can waitn or would you rather like to cancel the Order.
Great service
great service and the rep found a substitute product for me that was in stock
September 8, 2025
Always a pleasure no words just a great…
Always a pleasure no words just a great company
September 15, 2025
Definitely a game changer with my…
Definitely a game changer with my relationship. My marriage couldn't get any better. Highly recommend this ED medication!
July 17, 2025
Perfect replacement cups for the hospital pitcher
Perfect replacement cups for the hospital pitcher and much sturdier than the one from the hospital. My husband likes having that pitcher keeping his drinking water ice cold. Fits perfectly and shipping was quick. I would definitely order from this company again.
September 14, 2025
Still have not received merchandise
Still have not received merchandise. Have gotten a response from company either after sending email
September 6, 2025
Easy ordering
September 1, 2025
Advertised but not able to supply
Advertised but not able to supply. Refund not issued but card charged even though item not shipped.
September 8, 2025
Thank you.
An item was back order. They got a hold of me and suggest a different but similar product. Hopefully all is good now!
Thank you!
September 5, 2025
Shipping charges are too high for as…
Shipping charges are too high for as slow as you send things. $10 and 2 weeks for standard shipping?
September 4, 2025
Prompt service and excellent prices.
August 14, 2025
My order was not fulfilled due to item…
My order was not fulfilled due to item out of stock and I never got refunded. So you stole $50.95 from me
August 25, 2025
Very fast reliable service
August 28, 2025
Fast shipping
Fast shipping. Paid for standard 3-5 business days and received the order the next day.
August 21, 2025
You cancel my order and push for more…
You cancel my order and push for more expensive item
August 10, 2025
Reply from MedOnTheGo
This was a Website Listing Error, that's why your order was canceled and refunded. We canceled and refunded your order immediately. And sent you the Updated Product Link. We sincerely apologize to you for the delay and the inconvenience caused. Sincerely, Sunny Sachdeva
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