I ordered medical supplies from MedOnTheGo.com and got them (so far, so good). Their selection is decent, and they ship across the U.S. However — it’s not perfect. Their average rating is only a... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Initial order was incorrect. We called Shiva and he was quick to send us the correct order at the same cost as the original order. No problem. Next he was to send us a Return Authorization for the ori... See more
Edited review: I've ordered from them twice, and each time, I receive my packages, but they aren't good about providing tracking information in a timely manner or returning customer emails or phone... See more
Company replied
So my husband has been trained to access my port at home, and we can get most of my supplies through the home medical supply company, except for sterile surgical Gloves that will fit him. We've been... See more
Company details
Written by the company
* A+ Rating on BBB * Verisign Trusted Vendor * McAfee Secure Site
Contact info
United States
- www.medonthego.com
3.7
Average
1K reviews
Replied to 11% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
ytou cancelled order then told me to…
ytou cancelled order then told me to use a different number and the price was 20.00 dollars more
April 21, 2025
Always a pleasant experience to speak…
Always a pleasant experience to speak to the gentleman who takes my order. Delivery is always quick and correct. Thank you.
April 14, 2025
Prompt delivery- product as expected
Prompt delivery- product as expected. I appreciate the great service.
April 16, 2025
I called as i needed some help and a…
I called as i needed some help and a nice gentleman assisted me.
April 13, 2025
My order was cancelled
My order was cancelled 6 days after the order was placed without any explanation as to why.
April 10, 2025
The website was easy to navigate and…
The website was easy to navigate and the supplies were all available.
April 8, 2025
Order was canceled without explanation …
Order was canceled without exception Jamarion.
April 8, 2025
I paid a premium to get the product in…
I paid a premium to get the product in 1-2 days and week later it's not here! I called and was told it be here the next day and that was three days ago. You should get 0 stars. I need my money back for something I didn't get.!
April 3, 2025
Product as described, Super-fast shipping!
Product as described, very fast shipping. Turns out they are local to me (or at least the product shipped from about 30 min away) so quality product and fast shipping is hard to beat. Will order again.
March 30, 2025
Reply from MedOnTheGo
Thank you very much for your review! We appreciate your business!
Reply from MedOnTheGo
Thank you for your review! We appreciate your business!
I asked for a refund over a week ago…
I asked for a refund over a week ago and still have not received it
April 4, 2025
Reply from MedOnTheGo
Thank you for your review. We appreciate your business! Hope you have a great week!
Quick and easy online order
Quick and easy online order, quick shipping as well, being as I had a warehouse close to me.
March 17, 2025
Reply from MedOnTheGo
Thank you very much for your review. Customers like you keep us motivated to do our job well. Hope you have a wonderful week!!
I am missing part of my order
I am missing part of my order. If it was out of stock, it wasn’t made clear and I did not receive a refund.
March 22, 2025
Reply from MedOnTheGo
We apologize for the inconvenience we caused you. We will be in touch with you within 2 business days to sort out the matter. Thank you very much for your understanding!
Excellent profuct/ experience. Fast ship.
Excellent product, fast ship and experience! Thank you.
March 20, 2025
Reply from MedOnTheGo
Thank you for your review! We hope we are able to help you again in the future!! We look forward to being your go-to business for all your medical needs!
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