I've bought a number of accessories for my Macs from MegaMac, partly because they're the UK stockist for OWC, a company in the USA that make really useful add-ons for the Mac. On one of my first purch... See more
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Company details
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Based in London but globally focused, MegaMac is a platform where technology, fashion and creativity intersect. We feature rigorously curated brands, from established industry leaders to fresh, up-and-coming innovators. Every product earns its place through uncompromising quality, design, and purpose. MegaMac is privately owned, giving us total freedom to be quick, creative, opinionated, and true to our vision. Our founder is hands-on and leads daily operations with deep care and high standards. This isn’t a store. It’s a point of view. Welcome to MegaMac.
Contact info
42-46 Princelet Street, E1 5LP, London, United Kingdom
- store@megamac.com
- www.megamac.com
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Replied to 75% of negative reviews
Typically replies within 2 weeks
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Easy order process
Easy order process, communicative, helpful staff. Order arrived on time

Reply from MegaMac
Very good, super quick and friendly service
Very good, super quick and friendly service. Highly recommend. Also great quality range of products.

Reply from MegaMac
Using MegaMac was such an easy process
Using MegaMac was such an easy process. The service was excellent and the service received from Josephine was fantastic. I had to change my order and nothing was too much and whilst this would have been the easy part of her job it is not always the case with other businesses. Well done and keep up the great service

Reply from MegaMac
Apple Watch Strap
Ordered a new strap for my Apple Watch- excellent service. I had accidentally clicked the wrong size, but a quick email and it was all sorted. Highly recommended. Will definitely use again - thank you

Reply from MegaMac
Excellent value and service
Excellent value and service. Even though the memory I was after is outdated and fairly obscure, Megamac sourced it and dispatched in a matter of a few days. The memory itself is superb. Thank you, chaps, and chapesses.

Reply from MegaMac
Excellent Customer Service
Item went missing in post. Josephine at Megamac dealt with it quickly and efficiently, sending a replacement.
Very happy with the product, excellent quality.
Will definitely use again and have no hesitation in recommending them

Reply from MegaMac
Excellent customer service
I bought a Nomad Rugged AirTag cover from Megamac, which started dropping my AirTag a week after I got it.
I let Megamac know and Josephine returned to my email the next day, offering to replace it with a new unit. When I said I didn’t want to get another Nomad cover (which unfortunately was the only brand they had), they refunded me the full amount.
I like companies who stand by the products they sell and stay fair to their customers even after a purchase is made. From now on, I’ll be checking their stock fist when I need something.

Reply from MegaMac
I pre ordered a phone case for my be…
I pre ordered a phone case for my be iPhone 14 pro max, I knew it was a pre order before I ordered by megamac sent regular personal emails updating me of the progress. Really great!

Reply from MegaMac
Amazing buying experience
I was looking to upgrade my iMacs memory, and thank goodness I stumbled upon Megamac! Not only they had the items I needed at really competitive prices, their customer service is amazing. In fact, when I realised I made a mistake and ordered the wrong type of memory, they immediately rectified the issue. After that, they kept me up to date with the progress of my order, which was delivered quickly. I will definitely buy from them again, and you should too! Particular thank you to Josephine for all her help (just brilliant). Thanks Megamac!

Reply from MegaMac
Helped to revive my Macbook Pro!
Have purchased both an SSD and some RAM for my mid 2010 macbook and given it a new lease of life. Customer service great, keep you posted on order progress etc. No issues at all.

Reply from MegaMac
Highly recommend Megamac
Highly recommend Megamac! The communication from Josephine was great from the very beginning of the transaction. I was kept up to date with the processing & shipping, and it turned up earlier than expected. Really great company

Reply from MegaMac
They really do go the extra mile
They really do go the extra mile. Customer service at it's finest.

Reply from MegaMac
Great buying experience
Great buying experience. I purchased a pre-order product which was made clear on their website. They, however, added a personal touch by reaching out to me in person to make sure that I was aware I ordered a pre-order product. They also gave me the option to be kept up to date with the status of the pre-order product. In this new era of supply chain issues, their personal touch meant a lot.

Reply from MegaMac
Great customer service
Great customer service from Josephine.
Transparent, professional and friendly - great all round really.
Would definitely use again.

Reply from MegaMac
Excellent products and customer…
Excellent products and customer service. I ordered something and realised I had not paid for next day, I contacted them and they sorted it for me right away. Will definitely use again.

Reply from MegaMac
superb service
superb service and Josephine was most helpful and found all the required info regards to OS and tech secs,
Very friendly professional outfit and highly recommended !

Reply from MegaMac
Great customer service
Josephine from Megamac was extremely helpful in answering my questions about a specific thunderbolt 4 dock. The dock was shipped the same day as the purchase and received the day after. Very happy and will buy from Megamac again.

Reply from MegaMac
I ordered a dock for my computer and…
I ordered a dock for my computer and the customer service support was great item arrived on time ! Will be buying with them again ' very professional

Reply from MegaMac
Fantastic
Fantastic. I’ve ordered several things online from Megamac and the customer service has been fantastic. From email updates of orders coming in to stock and been dispatched, to the thank you emails for the orders. Have loved open everyone of my orders packaged perfectly delivered on time. So In turn I’ve ordered other bits because of the service level. Thank you so much for your service and value for money

Reply from MegaMac
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