I've bought a number of accessories for my Macs from MegaMac, partly because they're the UK stockist for OWC, a company in the USA that make really useful add-ons for the Mac. On one of my first purch... See more
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Review summary
Created with AI, based on recent reviews
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Megamac is one of the few suppliers that stocks a good range of accessories for Apple Mac devices. I previously bought some OWC gear from them, and that went all smoothly. When one of these items had... See more
I ordered from MegaMac a few years ago and only recently had an issue with the product I bought. I emailed to see if the issue could be resolved and despite the fault not being covered under warranty,... See more
Company replied
Brilliant! I purchased the new Nomad IPhone Air leather back that was on back order with Nomad, Sandra from customer services let me know straight away and then continually updated me on progress! Gre... See more
Company replied
Company details
Written by the company
Based in London but globally focused, MegaMac is a platform where technology, fashion and creativity intersect. We feature rigorously curated brands, from established industry leaders to fresh, up-and-coming innovators. Every product earns its place through uncompromising quality, design, and purpose. MegaMac is privately owned, giving us total freedom to be quick, creative, opinionated, and true to our vision. Our founder is hands-on and leads daily operations with deep care and high standards. This isn’t a store. It’s a point of view. Welcome to MegaMac.
Contact info
42-46 Princelet Street, E1 5LP, London, United Kingdom
- store@megamac.com
- www.megamac.com
4.8
Excellent
985 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Fantastic Service
I ordered from MegaMac a few years ago and only recently had an issue with the product I bought. I emailed to see if the issue could be resolved and despite the fault not being covered under warranty, Sandra was nice enough to send me a replacement part and help fix my issue! I highly recommend shopping with MegaMac, they’re a great company who offer quality goods and amazing customer service!
October 29, 2025
Unprompted review
Reply from MegaMac
Hi Dylan,
It was a pleasure to help, hope you get a good use of your watch strap for years to come!
All the best,
Sandra
I ordered the product that I wanted
I ordered the product that I wanted, which was dispatched promptly arrive safely and was very well packaged.
Unfortunately, it was a faulty item, but the customer service I received was very good and extremely helpful.
The return and Replacement were processed swiftly, efficiently, and without any issue.
I definitely use them again and would recommend them to anyone.
October 31, 2025
Unprompted review
Reply from MegaMac
Hi Keith, thank you for your kind review and hope to help you again in the future :)
Best,
Sandra
Don’t expect them to make returning an…
Don’t expect them to make returning an item easy - why they ask you to send a photo of the item they sent you escapes me! Guess it allows them to delay a return by a few more days in the hope you give up! Dreadful!!
October 27, 2025
Unprompted review
Very helpful
Very helpful and made ordering from the Netherlands easy. Quick and friendly support. Everything went smoothly. Special thanks to Sandra. I really appreciate it!
October 24, 2025
Excellent service, especially when things go wrong
Had a product fail out of warranty. They were able to get the manufacturer to repair it for free. Took a while, but I have it back now, and it's working great. Very good customer service.
October 7, 2025
Unprompted review
Reply from MegaMac
Thank you Mark, we are really glad we could help!
Brilliant 🤩
Brilliant! I purchased the new Nomad IPhone Air leather back that was on back order with Nomad, Sandra from customer services let me know straight away and then continually updated me on progress! Great service is hard to beat and Megamac have honestly been excellent. I’ll be buying again for sure.
October 7, 2025
Unprompted review
Reply from MegaMac
Hi Jason,
Thanks so much for your kind review :) It was a pleasure assisting you, hope to hear again from you soon!
Best,
Sandra
I ordered from this store and even paid…
I ordered from this store and even paid for express shipping for next day delivery but the parcel never arrived.
October 2, 2025
Unprompted review
Reply from MegaMac
Hi Abbie,
Thank you for contacting us. I tried to find you in our system, but nothing comes up. Please, could you share your order number and/or email address so I could check the status of your order and send you an update? We will get this resolved for you.
Best,
Sandra
Really high quality mobile cases
Really high quality mobile cases. This was my second from here and I would definitely go back again. Good prices and quick delivery.
July 5, 2025
Reply from MegaMac
Hi Simon,
Thank you for leaving us a review!
Best,
Sandra
Extremely easy process and quick…
Extremely easy process and quick delivery, would highly recommend.
June 20, 2025
Reply from MegaMac
Hi Nikki,
Thank you - I'm glad to hear we were able to dispatch your order quickly!
Best,
Sandra
Highly recommended
OWC Atlas Pro CFexpress 4.0 type B memory cards at very competitive prices and with fast delivery!
June 15, 2025
Reply from MegaMac
Hi Mark,
Thank you for leaving us a review. Glad you like your product, and we hope you'll come back to us again in the future.
All the best,
Sandra
Great Experience
Great experience purchasing from this store, friendly helpfully customer service and price matched my item saving me money. I would recommend them.
April 20, 2025
Reply from MegaMac
Hi Liam,
Thank you for leaving us a review! We'll be happy to assist you again in the future.
Best,
Sandra
I had never heard of these guys before…
I had never heard of these guys before but I thought I would “chance it” as the item I wanted and ordered was only otherwise available from US Sites and shipping would have been too expensive. I found the item on Megamac at a good price. Placed order and the item was received the next day.
May 26, 2025
Reply from MegaMac
Hi Rob,
Thanks for leaving us a review, and I am happy your order was delivered to you fast. Hope to see you again at MegaMac in the future :)
Best,
Sandra
Good experience with MegaMac
I had to choose between ordering from the USA site or MegaMac. I'm happy with my decision - it was easy to order and navigate the website, the delivery was on time, I was notified about every step, and the product is great.
May 2, 2025
Reply from MegaMac
Hi Yana,
Thank you for your kind review, we are glad you enjoyed placing an order with us. Please don't hesitate to reach out in the future if you need further assistance.
Best,
Sandra
Recommended
Very helpful and responsive with purchases. Have used for various OWC items over the years. Highly recommended.
April 20, 2025
Reply from MegaMac
Hi Caroline,
Thank you for your kind review, glad you enjoy using your OWC items!
Best,
Sandra
Great company.
I had a slight issue with an order which was swiftly and professionally dealt with by the MegaMac team. My compliments to Olivia and Sandra, they’re both a credit to their company. I’ll still be more than happy to buy from MegaMac again due to how well it was handled.
March 1, 2025
Unprompted review
Reply from MegaMac
Hi Laura,
It was a great pleasure assisting you, thank you for your kind words!
Best,
Sandra
AWESOME SERVICE!
In a world where we often get a lot of “sorry, the system won’t let me change that” or “I’d love to sort this out but I can’t” it’s refreshing to get a proper, helpful customer service team who are willing to make an effort to help!
I’ll DEFINITELY be buying stuff off them in the future, safe in the knowledge that they actually care about customers.
Big thanks to Sandra and Olivia.
January 27, 2025
Unprompted review
Reply from MegaMac
Hi Ade,
Thank you so much for your lovely review. It was a pleasure to help you with your order and we hope to speak to you again soon! :)
Have a nice weekend,
MegaMac
Excellent customer service
Excellent customer service. I mistakenly provided an old delivery address which I no longer have access to.
I simply emailed customer service and they made sure the warehouse team was aware of the issue. Within a few hours, they retrieved the package and sent it to my new address.
I'd highly recommend them!
January 27, 2025
Unprompted review
Reply from MegaMac
Hi,
Thank you for shopping at MegaMac - we are happy you are pleased with your order :)
Let us know if there is anything else we can do!
Best,
MegaMac Team
Top class product. Good price
Straightforward ordering of item normally only available in USA. But very reasonably priced for uk. Delivery was good. Will be happy to order again from Megamac.
January 9, 2025
Reply from MegaMac
Hi James,
Thank you for your kind words - we are happy your experience was straightforward! Hope to chat to you again in the future.
All the best,
MegaMac Team
Excellent advice and excellent quality…
Excellent advice and excellent quality product
December 30, 2024
Reply from MegaMac
Hi Kelvin,
Thanks for your kind words - we're happy you like your product and hope you'll come back to us in the future.
Have a great day,
MegaMac Team
I bought Nomad case for Iphone the…
I bought Nomad case for Iphone the price was reasonable and delivery was fast
December 21, 2024
Reply from MegaMac
Hi Bahram,
Thanks for shopping at MegaMac, we hope you'll enjoy wearing your Nomad case :)
Best,
MegaMac Team
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