I've bought a number of accessories for my Macs from MegaMac, partly because they're the UK stockist for OWC, a company in the USA that make really useful add-ons for the Mac. On one of my first purch... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Megamac is one of the few suppliers that stocks a good range of accessories for Apple Mac devices. I previously bought some OWC gear from them, and that went all smoothly. When one of these items had... See more
I ordered from MegaMac a few years ago and only recently had an issue with the product I bought. I emailed to see if the issue could be resolved and despite the fault not being covered under warranty,... See more
Company replied
Brilliant! I purchased the new Nomad IPhone Air leather back that was on back order with Nomad, Sandra from customer services let me know straight away and then continually updated me on progress! Gre... See more
Company replied
Company details
Written by the company
Based in London but globally focused, MegaMac is a platform where technology, fashion and creativity intersect. We feature rigorously curated brands, from established industry leaders to fresh, up-and-coming innovators. Every product earns its place through uncompromising quality, design, and purpose. MegaMac is privately owned, giving us total freedom to be quick, creative, opinionated, and true to our vision. Our founder is hands-on and leads daily operations with deep care and high standards. This isn’t a store. It’s a point of view. Welcome to MegaMac.
Contact info
42-46 Princelet Street, E1 5LP, London, United Kingdom
- store@megamac.com
- www.megamac.com
4.8
Excellent
985 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
A lesson to the rest…
Yet again - perfect service, from ordering, excellent customer service to fast delivery and superb product as advertised on a beautiful website. I highly recommend MegaMac…
March 25, 2026
Unprompted review
Reply from MegaMac
Hi Mark,
We’ll take this as a win, thanks for being a part of it!
Best,
MegaMac Team
Bought Nomad Titanium strap and the…
Bought Nomad Titanium strap and the experience was great!
Fast delivery and great communication.
March 27, 2025
Unprompted review
Reply from MegaMac
Hi Tam,
You’ve made our day a bit better with this, thank you!
Best,
MegaMac Team
It was a hassle free purchase of a…
It was a hassle free purchase of a really good product, what more can I say? Very happy.
January 6, 2026
Unprompted review
Reply from MegaMac
Hi Tim,
Glad we could help. You’ve just given the team a little boost, thank you for that!
Best,
MegaMac Team
I recently bought a new iPhone case…
I recently bought a new iPhone case from Nomad. I accidentally ordered for iPhone 17 Pro Max instead of 17 Pro, but the customer care team was very helpful and adjusted the order for me. I really appreciate the help and love my new case!
March 26, 2026
Unprompted review
Reply from MegaMac
Thanks Arleta, happy to hear we could help!
Best,
MegaMac Team
Good seller of Mac parts
I bought parts to upgrade a 27" iMac. All were as described and fitted well. Good price and efficient delivery. What more can one want?
August 26, 2025
Unprompted review
Reply from MegaMac
Hi Pete,
We’re really happy to hear this, thanks for your support!
Best,
MegaMac Team
The new website is fantastic
The new website is fantastic - feels close to browsing in a store, the UI and the level of information and details - love the look and the fluidity too! MegaMac are one of my go to suppliers. Great service and great people!
March 26, 2026
Unprompted review
Reply from MegaMac
Hi & thank you for your kind words! We poured our hearts and souls into the new website and we are thrilled that you like it :)
Best,
MegaMac Team
Mega Mac offer high quality service and…
Mega Mac offer high quality service and products for Apple user. Always a pleasure to shop there.
March 23, 2026
Unprompted review
Reply from MegaMac
Hi Anton,
Really glad we could help — appreciate you taking the time to write this.
Best,
MegaMac Team
Nothing but good to say
Nothing but good to say. ast shipping and supplies good quality parts for Apple devices.
April 26, 2025
Unprompted review
Reply from MegaMac
Hi Tero,
We’re really happy to hear this, thanks for your support.
Best,
MegaMac Team
First order from MegaMac on a back…
First order from MegaMac on a back ordered item. Communication was excellent with regular updates.
November 1, 2025
Unprompted review
Reply from MegaMac
Hi, this made our day! Thank you for your kind words.
Best,
MegaMac Team
Reply from MegaMac
Hi Michael,
We love you too! Thanks for your kind words :D
Best,
MegaMac Team
Perfect!
I ordered a new Apple Watch strap and absolutely love it. It was delivered quickly, well packaged and I was kept well updated. I’ll definitely order again!
December 2, 2025
Unprompted review
Reply from MegaMac
Hi Nick,
Lovely to hear this. We appreciate you choosing us!
Best,
MegaMac Team
My go-to supplier for quality Apple accessories
Having searched for a UK supplier of Nomad watch straps for the Apple Watch Ultra, I came across the MegaMac website. They have a great selection, automatically deduct VAT (which for a Channel-Islander is an essential nowadays) and fast delivery. I will be a repeat visitor for sure.
March 17, 2026
Unprompted review
Reply from MegaMac
Hi Chris,
Thanks for your feedback, we’re really pleased everything went smoothly for you.
Best,
MegaMac Team
Great products
Great product and easy to buy would recommend to anyone looking for an upgrade.
March 25, 2026
Unprompted review
Reply from MegaMac
Hi Steve,
So glad you had a good experience. Thanks for letting us know!
Best,
MegaMac Team
Reply from MegaMac
Hi Dee,
This was great to read, thank you for your support!
Best,
MegaMac Team
I have used Megamac multiple times
I have used Megamac multiple times. They are always fairly priced, helpful and delivery true their word.
For Mac related tech they are excellent.
Thank you
Chris
October 10, 2025
Unprompted review
Reply from MegaMac
Hi Chris,
Really appreciate you taking the time to share this, it means a lot to us!
Best,
MegaMac Team
Untrustworthy Company faulty products twice now BEWARE
Untrustworthy Company, this is now the second time I have ordered here, the first time I had a broken item on delivery, had to jump through hoops to be able to return this item, really was a pain to return an item.
I then thought I give this one more try as I heard such good things, bought a limited edition Nomad rocky point strap for my Apple Watch Ultra as I’ve been told it’s selling out any buy quickly at £79 each.
The item was received quickly and packaged well but opening this item I could see a rubber retention part missing again, was advised this must be a manufactured problem nothing to do with us. After three days of back and forth emails to which nobody at Megamac actually reads due to the fact I was asked questions that I already mentioned in a previous email, now I have to print off documents one inside the package and one on the outside and return for inspection. In the meantime I’ve contacted NOMAD directly in the USA and found the item is in stock always and at £55 with $8 fedex shipped from a trusted direct sale and delivered even before Megamac finished responding to my emails. Top tip bypass Megamac and go direct, cheaper faster and never a secondhand or broken item sent from NOMAD.
Please beware terms and conditions of Megamac are so geared up to help them and not to help the customer. Have now got to wait 15 days for a refund for a second faulty product from Megamac. Be cautious good luck
March 16, 2026
Unprompted review
Reply from MegaMac
Hi Ian,
We’re really sorry to hear that your experience with was disappointing.
We’re a micro team, and we genuinely care when something goes wrong. We’re not a big corporate machine where customers are just numbers, and we try to keep things quick, simple, and as frictionless as possible.
Even though we do our work with our suppliers to ensure higher quality control, sometimes faults unfortunately happen. When they do, we always aim to make things right as quickly as we can. After you shared your dissatisfaction with our returns timeframe over email, we did go out of our way and provided you with a full refund before we received your return. We are aware that our returns process currently takes longer than we would like, and we are actively working on improving it so customers receive their refunds faster.
It does sound like we haven’t been the right fit for you. We obviously want customers to enjoy shopping with us, and we’re sorry that hasn’t been your experience.
If there’s anything further we can do to help resolve your current return, our team is still here to support you.
Best,
MegaMac Team
Great service as always
I ordered from MegaMac and the item was delivered on time and very well packaged (as always).
The item had a manufacturing fault and I reported it back to MegaMac. They responded very quickly, organised a replacement without fuss, and a simple return process.
Great service as always. This is why I am a long term customer!
January 9, 2026
Unprompted review
Scam company
Scam company. You return the product and they keep part of your money. The refund is incomplete with no proper explanation. This is misleading and feels intentionally deceptive. Avoid this seller.
December 12, 2025
Unprompted review
Reply from MegaMac
Hi Andrew,
I’m sorry to hear that you were disappointed with your experience.
As outlined in our email correspondence and in our Returns & Refunds policy, a £4.50 return fee applies to returned items. This information is available on our website here: https://www.megamac.com/pages/returns-and-refunds
That said, we genuinely value feedback and are always looking for ways to improve. If there’s anything specific about your experience that felt unclear or frustrating, we’d really appreciate hearing more so we can do better going forward.
Best,
The MegaMac Team
Excellent Customer Service
I've ordered a case from these guys and had to cancel it for personal reasons. Sandra was an absolute treasure, helping with the cancellation process and refund. All happened instantly. Good job, Sndra, you are an excellent asset for the company.
December 10, 2025
Unprompted review
Reply from MegaMac
Hi George,
Thank you very much for your review. We are really pleased you were satisfied with our customer service team, and hope to help you again in the future.
MegaMac Team
Watch strap nomad
Very pleased fantastic service
Would highly recommend 👍🏻
November 11, 2025
Unprompted review
Reply from MegaMac
Thank you Kay!
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