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See what reviewers are saying

Rated 1 out of 5 stars

Tried to withdraw winnings 5 times, meanwhile I have sent photo id (twice) proof of address (3 times) and several emails. All I get back is offers to deposit and nothing from customer services. Very h... See more

Rated 3 out of 5 stars

I had free mega reel spins, won some money, so deposited from mobile and kept winning wanted to withdraw so deposited from card, sent all ID and withdrew £1000 waited the 72 hrs for it to process..I'm... See more

Rated 1 out of 5 stars

Deposited £20 and then the site locked me out whilst documents had to be sent over. I have sent the documents over but the site has now blocked me completely and is saying I'm self excluded. I have se... See more

Rated 1 out of 5 stars

This is a scam don't use this site.... I have won but you can't withdraw your winnings I have emailed them numous of times with no reply....I have uploaded documents for verification they keep comin... See more

Company details

  1. Online Casino or Bookmaker

Written by the company

Introducing Mega Reel, the ultimate gambling hub that blends the rush of adrenaline with the jackpot of excitement. Whether you're an avid gambler or searching for the thrill of online casino games, Mega Reel offers a world of limitless possibilities with thrilling slots, immersive experiences and unique titles.


Contact info

1.9

Poor

TrustScore 2 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Keeps coming up with password error

Keeps coming up with password error. Tried requesting password reset which doesn't work. Contacted them by email, who supplied a temporary password and that doesn't work either. In another email they said try requesting password reset. Told them it doesn't work. No reply and been trying for 6 months!

August 4, 2025
Unprompted review
Rated 1 out of 5 stars

Ok to start I went through the process…

Ok to start I went through the process of removing my self from all gambling sites . That little one thing called GAMSTOP ... They kept emailing me offering rewards or free spins . So as stupid or weak as I am I followed the link ... I lost even more money . Stay away from mega real . It is a huge disappointment.

April 29, 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam don't use this site...

This is a scam don't use this site.... I have won but you can't withdraw your winnings I have emailed them numous of times with no reply....I have uploaded documents for verification they keep coming back unverified it's a complete waste of time...I will report this to the gambling commission if my funds are not with drawn I won't let this go please can a manager contact me asap

Be aware people this is a massive con

July 29, 2024
Unprompted review
Rated 1 out of 5 stars

Deserves 0 stars

This website is the biggest scam of all! if other reviews you’ve read hasn’t convinced you not to play with them let this be the one I’ve played and won just over 1k handed as many documents they asked for and I still not had a reply from them through email they’re so quickly to takes your deposits withdrawal takes weeks if not months they will also will disable your account while you have your winning stuck in there
Is been just over a week since I’ve going back and forth with them through email
(which they only reply’s to once a day if you’re lucky) but nothing been solves they avoiding to pay you your winnings at all cost even if it means they have to reply to your email to drag out the whole process of you complaining.

June 23, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS SITE!

Deposited £20 and then the site locked me out whilst documents had to be sent over. I have sent the documents over but the site has now blocked me completely and is saying I'm self excluded. I have sent numerous messages about getting my deposit back but have had no contact back at whatsoever! Absolute robdogs! DO NOT USE THIS SITE!!

May 30, 2024
Unprompted review
Rated 1 out of 5 stars

I wrote a review on the 19 January…

I wrote a review on the 19 January complaining it took 4 long weeks to get my winnings and that I had won again and they were now asking for more documents sent them over and over again think they have two of everything and I'm still waiting on my money why ? They say it's still pending since the 19 January and that they need yet another copy of my ID 😞 please just let me have my money

January 19, 2024
Unprompted review
Mega Reel logo

Reply from Mega Reel

Hi Marion

Sorry to hear you haven't had a positive experience.
Our support team has been in touch again directly to resolve the issue.

Rated 1 out of 5 stars

They take A2 pound 50 out of your…

They take A2 pound 50 out of your winnings which I think is disgraceful as it's my money and if they ask you to upload oh my god it takes forever my star written for mega real is zero

December 28, 2023
Unprompted review
Mega Reel logo

Reply from Mega Reel

Hi David

We're sorry to hear you haven't had the best experience with us. Unfortunately we currently charge a fee on all deposits and withdrawals placed with a debit card.

I can assure you we are a fully licensed casino, sometimes we need to complete document checks, this is a necessity of gambling in the UK set by, the Gambling Commission.

We understand that this process can be infuriating and time consuming, should you need any further help with this feel free to contact us over live chat or email us at support@666casino.com and we would be happy to help.

Rated 1 out of 5 stars

STAY AWAY SCAMMERS

I keep providing all the documents to be able to withdraw over £200 but they keep rejecting them.
At this point I would say this site is there to just scam people out of money. This site needs to be stoped

May 1, 2023
Unprompted review
Rated 1 out of 5 stars

They make it hard to withdraw money…

They make it hard to withdraw money back from the site. Been trying for about 4 days now! Trying to provide proof of address for a withdrawal is a joke. Everything ive sent so far has been refused! And i wont be sending a copy of my bank statements thankyou very much!! Wish i had read the reviews on here!

October 20, 2022
Unprompted review
Rated 1 out of 5 stars

Don’t use this site they will not pay…

Don’t use this site they will not pay your winnings, they gladly take your deposit, without verification, but won’t pay any winnings out there is no contact number customer service is a disgrace,
How these are still operating is beyond me,
This site needs closing down and investigating for fraudulent activity

June 5, 2022
Unprompted review
Rated 1 out of 5 stars

Mega reels had £1.179.00 and I gave my…

Mega reels had £1.179.00 and I gave my evidence, plus the money was deposited from the account I wanted it putting bk into. I email but it isn't contactable, I tried the online one which isn't a resolver either. You cannot contact megareels and they have now taken my money from my account and it HAS NOT gone into my account so where has it gone ? I do not use bonus play so I had no wagering to wait for, they are taking money from people and when they win they cannot get the money. I am surprised that this site is allowed to carry on doing this to people. Please DO NOT USE THIS SITE ITS WONT PAY YOU YOUR WINNINGS.

March 4, 2022
Unprompted review
Rated 1 out of 5 stars

I dont want to rate this site as I have…

I dont want to rate this site as I have won money on my gaming and before I can draw it out it has excluded me off my account for no reason at all. I have sent them an email to ask for my money and they have not replied. I'm not going to leave this as its rong, after all covid and everything that has happend now the jumpman games megareel is ripping people off how can you be excluded off a game for no reason wot so eva

February 3, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible site wouldn't waste ya money…

Terrible site wouldn't waste ya money guys I'm looking to take action against these con artists makes me sick the way they go on like one email a day If lucky from the said support not to mention the verification process is absolutely pants too please all avoid at all costs

December 16, 2021
Unprompted review
Rated 1 out of 5 stars

1 star is too much money still…

1 star is too much money still unavailable I deposited after being a customer for over a year they took my deposit and closed my account and stated apparently there only temporary accounts so I now have 20 pounds on ther I can't get to and no emails back again after a week stay clear

November 29, 2021
Unprompted review
Rated 3 out of 5 stars

Average casino

Average casino, there is not too much to say about it. Got some nice games, nothing really speciall.

August 15, 2021
Unprompted review

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