Tried to withdraw winnings 5 times, meanwhile I have sent photo id (twice) proof of address (3 times) and several emails. All I get back is offers to deposit and nothing from customer services. Very h... See more
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I had free mega reel spins, won some money, so deposited from mobile and kept winning wanted to withdraw so deposited from card, sent all ID and withdrew £1000 waited the 72 hrs for it to process..I'm... See more
Deposited £20 and then the site locked me out whilst documents had to be sent over. I have sent the documents over but the site has now blocked me completely and is saying I'm self excluded. I have se... See more
This is a scam don't use this site.... I have won but you can't withdraw your winnings I have emailed them numous of times with no reply....I have uploaded documents for verification they keep comin... See more
Company details
Written by the company
Introducing Mega Reel, the ultimate gambling hub that blends the rush of adrenaline with the jackpot of excitement. Whether you're an avid gambler or searching for the thrill of online casino games, Mega Reel offers a world of limitless possibilities with thrilling slots, immersive experiences and unique titles.
Contact info
United Kingdom
- support@jumpmangaming.com
- www.megareel.com
Hasn’t replied to negative reviews
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Do not use this site
Do not use this site
as others have said, they refuse all documents you send them so that they don't have to pay out.
I have sent documents that have been accepted by others but theses con people just keep rejecting it which means I can't get my money.
needs closing down!!
Continually receive unsolicited text…
Continually receive unsolicited text messages, login to unsubscribe....? I’ve never subscribed, please fuc* off.
! THIEVES AND MOBSTERS!
MEGA REEL IS A VERY UNLESS!! What I can said about this unless site is so bad and steal from people money! I have spent almost 1000£ no body asking about proof of ID or bank details. But when I want take money?Was no chance. I have sent all documents and they are not accepted. Another time was issued a not clear picture, so I sent again and again. Never received any 1p. Fuc.. Ginger cun.... That is my opinion!!
Mega Reel need to be investigated
A very suspicious slot games website. They will draw you in encouraging you to take up their offers of bonus spins and deposits, however, if you attempt to make a withdrawal regardless of it is £10 or several pounds more, you will be asked to send through several pieces of ID. You will not receive your funds, it appears as though these are delay tactics so that you give up and eventually use your money instead of withdrawing.
I cannot count how many pieces of extremely private ID documents that I have been asked for that have nothing to do with withdrawing the small sum of £30. Please also bear in mind that £ 2.50 is taken from ALL withdrawals.
They won't send you your money but in return for your request, you'll suddenly receive promotional emails encouraging you to spend again (No coincidence) Steer clear of them.
Worse site ever for responding,don't join there a con
Worse site ever for responding,my account was verified but as soon as I won 403 pounds to withdraw they won't put it into my account,keeps saying pending ,but quick enough to except your deposit ,I've sent in everything they asked for still no response,email after email ,I've even complained about the site stay well clear
Tried to withdraw winnings 5 times
Tried to withdraw winnings 5 times, meanwhile I have sent photo id (twice) proof of address (3 times) and several emails. All I get back is offers to deposit and nothing from customer services. Very happy to take your money but won't pay out any winnings. Modern day robbery. This must be a criminal offence.
This is a complete con
This is a complete con. Never use it. I was waiting 4 weeks for my withdrawal then they said i cant get it and i have to gamble it. Do not trust this. They are quick enough to take your money but refuse to pay it out
They never pay you don’t trust this…
They never pay you don’t trust this casino app they don’t pay they take our money and never pays us our winnings I been fighting them for over a week now for my money and they have not pay my 900 pound I won over a week ago I wouldn’t even give it a star it’s crap all the workers suck ass they don’t pay up nothink so warning all you guys don’t let this app casino scam you’re they have me and still never pay us loads ppl still waiting over a month to get there winnings but. We never got any payment it’s all a scam
Dont do it don’t sign up I have now…
Dont do it don’t sign up I have now been trying for over a month to get account confirmed .I have sent in passport .driving licence .bank details and 2 proof of address and they still want more :I should have trusted the reviews on here :worst site ever and you do get charged if you can ever manage to get a withdrawal .the website advised me to do a deposit by card and then I could withdrawal I did this and it said more proofs were now needed and my with drawls is pending confirmation which I know will never happen *******please don’t use ******
Highly recommend had a big win ...would…
Highly recommend had a big win ...would like to say it is worth verifying your account before you start ...I sent documents in and got approved in 2 days winnings in my account ...Best slots I've tried ...just be patient and follow the guidelines...
Avoid!
Avoid!
£2.50 withdrawal fee so straight away, you lose money. They will send you offers to get you to deposit! DO NOT DO THIS as you will lose at least some of your money in their fees. Use reputable casinos if you want to use any that don't charge you a fee for withdrawing your own money.
Scam artist top to bottom
Scam artist top to bottom . Bogus none existant offers.... no option to close account, braking all the gambling laws, no customer service skills, no withdrawals as they steal your money..
AVOID AVOID AVOID
Terrible site won £100 and wouldn't withdraw into my name account sat in pending for 5days had to screenshot the revelant material, passport proof off address a recent bill with a 3 month date on it done all this after countless emails with one off there support staff Miguel who has absolutely no customer skills appalled at the audacity off this site they don't mind taking your deposits but paying out on winnings is a no no when I with drew my winnings 5 days ago they took my bonus off £3.50 that I could live with but I won the £100 on the assumption that I could withdraw it isn't it why we play these sites so we can actually win something so they gave me free spins as a good will not that I wanted them I wanted my winnings so this morning 14/7/2020 my winnings was back on my balance so they got emailed again to ask why the winnings was not deposited into my named account to no avail I got no reply so played £100 and won absolutely nothing needless to say had I won could I have withdrawn the winnings that is the big question!??? I think think the site portrays false information I have never experienced anything like this behaviour on any other site this site Mega Reel is all about taking roping you in with bonuses that are off absolute no use to you as you can't with draw your winnings win you do win. The one star rating I gave your site Mega Reel is too good for yous, yous don't deserve any ratings cause your site SUCKS!!
I can not withdraw the funds I have won…
I can not withdraw the funds I have won it is not a bonus I have 650 in my account ann210 in bonus it won't let me take the money I have won
Bouns is pointless read comment
Shockimg i had 200 pound in bonus and lost it because you cant turn it into cash to withdraw also your welcome bonus is awful it uses your money first rather then your bonus dont wast £10 like i did save your money go to monopoly casino good pay outs and the withdrawals are in your bank within 24 hours
Customer services is aweful
Customer services is aweful. Email in 2 days email back totally useless. email back in 2 days response.
Can take weeks just to get them to understand your issue.
As for the mega reel free spins didnt get mine and cant withdraw the money's I've won.
two problems with this site*as well as…
two problems with this site*as well as Madam riches) 65 times wagering so little chance of winning on mega reel really,then it takes several days to get your money,William Hill 10 times wagering and Money in your accounr within 4 hours which one would you use,i wont use this site again for these reasons...............
This site encourages problem gambling
Their withdrawal restrictions encourage problem gambling. If you place a withdrawal request then cancel it, regardless of whether you have then gone on to lost part of your winnings and wish to cut your losses/quit while you're ahead, they will place restrictions that you must manually contact them to get reversed. Every. Single. Time.
Do not waste your money depositing with these jokers even if your intention is just to play, they will deliberately avoid paying out even the money that you have deposited with them, in order to keep it your in your account and keep you thinking "well it's there, I may as well play with it". Will never be using this site again having seen it happen across 5+ of their sites. Jumpman gaming is a vindictively managed business who care less about providing gaming than deliberately forcing you to keep your deposits/winnings in your account. Avoid at all costs.
The worst experience i have had by…
The worst experience i have had by miles and there is no doubt about it. The most insane withdrawal policy! So i put in £400 and with the luck of the wheel it was soon in the region of around £5000.. It was than i was asked to give verification docs which i expected.. No problem with that as i sent them what they need. However when i found out that from this point onwards it would take 3 days to verify them which i waited and than guess what? There is another 3 day wait after which they call the “pending withdrawal period” this is after your verified. So patiently waited and than guess what! Once this is done there is a further 7 - 10 days “processing period” which is an absolute joke. During this time by the way any funds are reversible and the moment you do that the “pending & processing” times start again! As you can well guess by now i got impatient and lost it all. Now if you dont mind waiting anywhere between 13 - 16 days for any potential winnings.. go ahead and give them your hard earned money literally.. you will be handing it over. They know they what they are doing and are very cunning about it. Steer clear from this lot. I know gambling is risk and when i lose i big amounts i dont make a fuss about it but when i win big i also dont want a fuss. This website does not offer a genuine chance and that pisses me off! Daylight robbery here.
I won again with this site
I won again with this site. 72 hours & an easy pleasant transaction.
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