Mega Seating Plan Reviews 49

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Clunky, difficult to navigate and pathetic tutorials. Followed every direction but had stupid things frustrate me . If you click anywhere on the classroom it deletes a seat, but you can't add any desk... See more

Company replied

Rated 5 out of 5 stars

As a maths teacher in an FE setting I used Mega seating plan foe my function skills and GCSE groups. I paid for the premium features which cost so little I didn't even think to re charge to the col... See more

Company replied

Rated 5 out of 5 stars

As a teacher of 20 years, creating seating plans has been the bane of my life! I typically have 15-17 classes a year due to the subject I teach and often change rooms. I bought a sub... See more

Rated 5 out of 5 stars

I'm all for a product that works perfectly out of the box, but I am even more enthusiastic about a problem with the product being addressed and solved QUICKLY and EFFICIENTLY. When I first created... See more

Company details

  1. Software Company

Information provided by various external sources

Free classroom seating plan generator for teachers. Create school seating charts fast.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

49 reviews

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Rated 1 out of 5 stars

Not able to print or send to my…

Not able to print or send to my Principal. Please help!

July 18, 2021
Mega Seating Plan logo

Reply from Mega Seating Plan

Had you either emailed or contacted me through the live chat, I could have helped you with this issue. TrustPilot is not a customer service platform, it is a public review site.

After you posted this review, I immediately reached out to you via email (on a Sunday evening). I have received no reply, yet your public 1 star review continues to damage the reputation of this small business.

Rated 5 out of 5 stars

Easy and Intuitive

Very intuitive system - so easy to set up classrooms and classes. I am looking forward to saving time and also exploring all the possibilities of the system!

June 21, 2021
Rated 4 out of 5 stars

I was having trouble printing out the…

I was having trouble printing out the seating plan for my class using Google Chrome. I sent a message in the chat, and the response to use incognito mode was really helpful.
My classes were so easy to set up! I will continue using Megaseating in the future as this is an excellent way to keep track of students during the pandemic.

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

I am very happy with this site

I am very happy with this site. It helps me to create seating plans with ease, and change them as I need. I made contact with Rob and he was so fast and helpful with his responses. I am about to upgrade and check out all the extra features.

April 19, 2021
Unprompted review
Rated 4 out of 5 stars

its a good platform but i would rather…

its a good platform but i would rather when you first create it you put them where you want instead of it doing it automatic

April 16, 2021
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Reply from Mega Seating Plan

Hi Leon.

Thank you for your feedback. You are always free to manually position students in your classroom, but I will look into allowing users to start with an empty room and drag them into their initial positions. Thanks for the idea.

Rob

Rated 1 out of 5 stars

Need more space for notes

Not flexible enough for my needs. The notes section / columns are virtually useless because you can only fit a couple of letters of text in each, no matter how few columns you have. If you put less columns trying to get more space for longer notes in, it will just show up as empty space in the box.

I need a seating chart plan that will work for a substitute teacher, so I can leave notes underneath the pictures of each student explaining any behavioral or health concerns the student has. I ended up just creating my own in Excel.

UPDATE: What I'm requesting is not impossible. I created something in Excel that works as I explained, and prints out clearly and large enough to see. You just need to allow the text to expand and wrap if there are no other columns being used. That way, there is no empty space. If that's not possible with your program, fine! But don't reply and tell me it's not possible to do it this way and still fit everything on one page, because this is simply not true. It's only impossible with your program, which is why I originally gave it 3 stars instead of 5. I can see your charts being helpful for some teachers who only need names and pictures. But if any useful notes are needed on that one printed page, it's not helpful. Your reply was disrespectful, especially considering I didn't request a refund, and quietly cancelled because it didn't fit my needs. 1 star for customer service.

February 26, 2021
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Reply from Mega Seating Plan

Thank you for your review. I disagree that the data fields are useless, as they can accommodate sufficient data for their purpose, which is to display key demographic data and student grades on a seating plan. Most behavioural, health or special educational needs can be entered as codes. Where longer text is needed, this is automatically abbreviated and added to a key below the seating plan.

Their purpose is not to store large bodies of text. The reason for this is simple: it would be physically impossible to fit large amounts of text on a seating plan, while also keeping the seating plan printable. The layout is the result of five years of feedback and tweaking to meet the needs of teachers.

The notes column, which your review says only accommodates a few characters of text, can actually accommodate unlimited text. This can then be accessed by clicking the paperclip attached to the student. Obviously, this text cannot be printed on the plan itself, because there would not be enough space.

EDIT FOLLOWING UPDATE: I do not think this is the forum for a back and forth, but since you have now decided to state publicly that my service is worth one star, I ought to clarify a few things:

Firstly, I apologise if you felt my reply was disrepectful, as that was not my intent. My aim was to make clear that there is a difference between a product or service that is not fit for purpose and one that is not fit for *your* purpose. A Ferrari is, I'm sure, an excellent car, but it would be no good for off-roading. This product doesn't fit your specific need to include a large amount of text (one that, in five years, nobody else has requested).

Secondly, you have given one star for customer service. A few days ago, you sent a message through the chat box on Mega Seating Plan to ask about this issue. I replied within an hour, even though it was late in the evening in this timezone. If that's one star customer service for a product that cost you $1.49 (which has been refunded), I would love to know what would get two stars.

Rated 1 out of 5 stars

Not recommended

Clunky, difficult to navigate and pathetic tutorials. Followed every direction but had stupid things frustrate me . If you click anywhere on the classroom it deletes a seat, but you can't add any desks as every click deletes more students. Resorted to drawing up seating plan manually and it took me no time compared to the time I wasted on this app. Peeves that I paid money for nothing.

January 27, 2021
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Reply from Mega Seating Plan

I'm sorry you had a negative experience. I assume you are the same person that I assisted via the online chat a few days ago, but I didn't hear back from you after my replies so I assumed you had figured it out.

Clicking in a blank space on the classroom layout places a desk. Clicking on a desk removes it. If it is behaving as you describe (where clicking anywhere causes desks to be deleted), it sounds like a javascript issue most likely caused by an incompatible browser extension. If you'd chosen to continue our conversation in the support desk, this is something I could have identified and solved for you.

It's disappointing that you would post a negative review because of a technical issue with your web browser, damaging the reputation of a small business run by a fellow teacher, rather than providing this information to me directly through the support channel we already had open. I would happily have refunded your AU$1.99 (which, as you know, was optional: the basic product is free).

Rated 4 out of 5 stars

This is a very helpful site

This is a very helpful site, and I really appreciate the free version. It would be even better if the placings for students were small enough to be shown on a screen without having to scroll down. It makes it tricky having to scroll down to show the plan to students, and to move their places around. If

November 5, 2020
Unprompted review
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Reply from Mega Seating Plan

Hi, thank you for your review and feedback. Obviously, how much fits on your screen is a function of your screen resolution and your classroom layout. You can adjust the zoom of your browser with ctrl + and ctrl -.

Rated 5 out of 5 stars

very intuitive layout

very intuitive layout, great tutorial guiding you through the process of setting up your first class.the tools of the class management are fantastic and very useful, so much so i am trying to convince the school to take a platinum subscription. it took me 1/2 hour to input all my classes and to set up all of the seating plans.

Best product i have found yet for seating plans. every thing you need to satisfy OFSTED.

August 20, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Mega Seating Plan is really easy to use and very effective. Highly recommend the Platinum package and the assessment add-on, really useful and easy to set up. Rob is quick to respond to questions and suggestions and really helpful. Many thanks Rob.

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The tour was really helpful in helping me understand how to use the site. It has cut down time planning a seating chart by a lot. So grateful. Thank you for all the hardwork you've put into your website.

March 1, 2020
Unprompted review
Mega Seating Plan logo

Reply from Mega Seating Plan

Thank you for your lovely comment, it's much appreciated.

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