Very expensive shoes, with poor design leading to laces not retained, and an expensive repair for poor design.
A few years ago, I bought some Meindl shows -which were possibly the most expensive footwear I have ever paid for.
They have been OK - but not used heavily - and a few weeks ago, the part that holds the laces broke.
This is clearly poor design.
I asked for help, and I was asked for photos, which were provided - and a receipt - and I made it clear that this may be difficult as they were bought several years ago, but they insisted.
When I reiterated that I would not have a receipt, they said that they only offered a limited warranty up to 2 years and told me to pay for a repair - on a pair of shoes with limited wear, and is something I believe I could repair given the right instructions/ lace retainer - which would cost pence.
Overall, the worst pair of footwear I have had - and certainly not worth the money - and very unhelpful "support".








