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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the high quality of the products, finding them effective and often superior to other options on the market. Reviewers frequently highlight the positive impact of supplements on their health and well-being, with some experiencing significant improvements. The cleaning products are also well-regarded for their effectiveness and non-toxic nature, particularly by those with allergies or sensitivities. However, some people were dissatisfied with the subscription model, finding the monthly order requirements and automatic shipments inconvenient and financially burdensome. There are also concerns about product pricing, with some customers feeling that items are expensive, even with a membership, and that the value proposition is not always clear. Additionally, a few reviewers reported issues with customer service regarding refunds and order discrepancies.

What people talk about most

Product

Consumers find product experiences to be ambiguous, with some reviewers praising certain items like... See more

Quality

Customers generally report positive experiences with product quality, with many praising the high quality of... See more

Price

Users describe ambiguous interactions with price, with many reviewers expressing that products are super... See more

Order

Clients share ambiguous opinions on order processes, with many expressing frustration over mandatory monthly... See more

Subscription

Reviewers highlight negative aspects of subscription, with many expressing frustration over mandatory monthly... See more

Reviews shaping this summary

Rated 3 out of 5 stars

High prices, but generally quality products. The company is supporting reps and pays them, offers free product, and sends them on tropical trips if they meet sales and new rep enrollee quotas. Only on... See more

Rated 3 out of 5 stars

Having worked the business, I think they have a great compensation plan and some good products, however, they are not the health and wellness products for me. Lots of unnecessary ingredients for a pla... See more

Rated 3 out of 5 stars

I wanted to like this company because I was joining to support a friend. There were a couple products I liked such as the activate drink mixes and some of the snack bars. However, I found most of the... See more

Rated 3 out of 5 stars

What you should know before signing up. You have to make a monthly order or they will send you random stuff that you probably don't even need, you have to meet a quota of certain amount of points per... See more


3.0

Average

TrustScore 3 out of 5

809 reviews

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Rated 1 out of 5 stars

A friend has been dedicated.

A friend has been dedicated to Melaleuca for decades. Been trying some products.
The vitamins are labeled like cure all, heal all, better you life nonsense. A professional dietitian will always recommend getting you vitamins from healthy eating.
The shaving creme made my face burn before finishing. Had to wash it off.
The hand soap, laundry detergent, and vegetable wash, all seem week in washing ability.
The dish soap, and all purpose cleaner is satisfactory.
Ordering products is not easy enough.
The pricing is way off, and unjustified.
Sorry, not recommend.
Also, the "membership" feels and acts like a pyramid scheme.

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Ridiculous company

This company makes it ridiculously difficult to cancel the subscription. It is so absurd you would think you're signing your rights away to your children. Due to this, my wife and I will never do business with this company and I recommend no one else do business with them either. We have never in our lives had to jump through so many hoops to cancel the subscription.

December 26, 2025
Unprompted review
Rated 3 out of 5 stars

Not a Fan

I wanted to like this company because I was joining to support a friend. There were a couple products I liked such as the activate drink mixes and some of the snack bars. However, I found most of the stuff to be overpriced and not to be as high quality as they claim that it is (see EWG ratings). The customer service was horrible. They don't reply to emails. They don't want to put anything in writing. They call you and then they try to sell you on other benefits as part of your membership. The commission policies are terrible. When you question them again they don't want to email you anything in writing. They want to talk about their shady practices on the phone and upsell you. I have found the reps to be very pushy until they have you sign up and then you don't hear from them most of the time. There were a lot of products that didn't taste good at all in the health line. I had a bad reaction to the vitamins because of how much they put in there. I would not recommend this company to anyone. The amount that you have to buy every month is ridiculous and it's hard to find enough product that you actually want. If you don't place an order each month they send you a backup order. If you have someone under you as a downline as a rep and you don't place an order for a month, they don't pay you commission even though they profit off of you from your downline placing orders. The first couple of months when you sign someone up is decent but then after that it drops like a stone and is a ridiculously low amount. They claim they are not an MLM but they are shady like one and sure sound like one.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

The best store that I have ever shopped from!

Hands down the best store that I have ever shopped from! I've been shopping here for 7 years and will never stop. The products out-perform anything else I have ever used, they save me a ton of money on my grocery budget, and I have seen so many significant improvements in my health since shopping here. Their customer service is without a doubt the best customer service I have ever dealt with.

Shopping monthly....well, we ALL shop monthly (probably weekly) somewhere! I am a single woman and easily shop for 150 points or more per month! And no, I do not have cupboards stocked full of extra products. Melaleuca is meant to be a replacement to wherever you currently do most of your grocery shopping. If you truly convert your entire home over, not only will shopping for 35 points be no problem, it will also save you a ton of money on your overall grocery budget!

It just saddens me that there are so many out there who do not properly educate others about how the membership works, which is what leads to a lot of the negative reviews. When understood, and used properly, shopping here makes so much sense!

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

If your Representative Explains the process and the company honestly and straightforward, there should be no surprises

I understood going in what the deal was. My representative told me straight up on every aspect of the company. Nothing held back no lies. Yes you will pay 75 dollars a month to stay as an active member. When I shop Costco or Walmart or ShopRite I drop over 200 bucks before I buy the first steak chop or chicken breast! 75 dollars is’t a lot of monthly outlay AND the products themselves in my opinion are in many if not MOST cases superior to anything you find in a box store. Secondly: Think about vertical Integration… Melaleuca researches, sources, manufactures, packages and direct ships its products to the consumer. No advertising/marketing expenses, they do not own a fleet of trucks, or pay for transportation, they control the quality of their products strictly according to higher than industry standards and the most important thing to me is that they are a PRIVATE company. How many of these negative reviews are coming from competitors who despise their 2Billion dollar yes with a B annual revenue WORLD WIDE? The money they save on all of the above allows them to grant generous compensation to those wh attract new folks who merely switch from box stores to the Wellness Company…. Think about it 63% a box stores products cost stems from the above mentioned factors… way more than HALF. The model has worked since 1985 and will continue to do so once Light Dawns on Marblehead as we say in Massachusetts. When the epiphany hits and the light goes on, welcome aboard!

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Melaleuca’s Vitality and Power

I used to walk everyday for more than 10 kilometers a day since it is part of my job, and it came to a point that my legs became weaker as I understood that I am becoming old already. So much more I felt like quitting my job because of too much physical stress. But after taking the vitamins called vitality for men plus calcium, CranBarrier-support wellness, now I'm not feeling winded anymore. I can now make it from 11:00 am walking up to 8:00 pm. Thanks God for the Melaleuca Food supplements.

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a fraud and a scam.

This company is a fraud and a scam.
They was paid for a order that was returned and keeps telling me that they never recieved the funds after sending numerous proof from the bank they still say they cant find or refund me my money.

Please do not interact with this company as they are fraud and scam and will take your money and refuse to refund

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely disgraceful behaviour

Absolutely disgraceful behaviour. They’re lying and tricking people — changing their Terms & Conditions without notice or consent. Typical crooks. When buying or using points, don’t believe a single thing they promise. I genuinely don’t understand how the authorities aren’t interested in what they’re doing. We’re all supposed to be protected under consumer law, yet they seem to get away with breaking it, and no one does anything about it.

Koala Pals™ Kids Pack (SAVINGS PACK) – £9.80. What a joke! Buying them individually works out cheaper — £7.50 total, £3.75 each. Where exactly is the “saving”? They’re openly misleading customers. It’s unbelievable how they can get away with this sort of thing.

October 21, 2025
Unprompted review
Rated 2 out of 5 stars

Read the ingredients before purchasing

Cleaning products are good. Meaning non toxic. Make sure you read ingredients on everything you want to purchase. Not happy to find sucralose in the electrolytes. Not happy that the first ingredient in the baby lotion is soybean oil. Read the ingredients. This company sells itself for being clean on ingredients. It's not.

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

Don't believe a word reps say to get you in this company

The rep that tried to get me in this company was not only pushy, (like she said she wouldn't be) but totally misleading saying there isn't any auto ship, etc. then rudely said I was ghosting her when I didn't answer her text about a $1 sign up expiring today. I wouldn't sign with this company if it was the last one on earth, and certainly not with a rep like the one I experience.

September 4, 2025
Unprompted review
Rated 3 out of 5 stars

Having worked the business

Having worked the business, I think they have a great compensation plan and some good products, however, they are not the health and wellness products for me. Lots of unnecessary ingredients for a plant focused company, what ever happened to just single whole food ingredients? The most annoying thing in dealing with the company was when decided I wanted to cancel my account, they still tried to get a payment out of me for a backup order that I never received. Having worked in retail, accounting and customer service for over a decade myself, they should have just removed the balance owing, knowing that they still had the products in their warehouse rather pester me with a phone call every single day to pay the balance, just to leave a credit on my account for when I decided to return. Why give you my money to hold? Lastly, the CS rep I called about this had a bit of attitude when I said I don't think that I'll be shopping there again and if they would please stop contacting me with phone calls and texts. It's a great store for people looking for better options for the inner isles of the grocery store, not crunchy granola people like myself.

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

WHAT A SHAM, HIDE YOUR CREDIT CARD

Someone conned my wife into signing up as a 'member' of this company. I started noticing all these $100ish per month charges from this company on my credit card statement. After a couple of these similar charges I ask my wife why we keep getting charged around $100 from this company I've never heard of. She tells me she's placing orders for things she needs. Then I start noticing all this stuff in our cabinets which no one is using. I ask again and she tells me she has to order a certain amount every month, but we'll use it. More months go by and more of this stuff shows up. Then one month I see something like "meleluca bkup ordr" on the credit card statement. I ask again and she says "I forgot to place an order, so they just send me things".... WHAT? So, you are REQUIRED TO SPEND a certain amount of money a month with this company? That's nuts. She says, "well, I really like several of thier products". I say "well, then order those products and nothing else." She tells me she can't do that... again, NUTS! Her 'membership' was cancelled immediately. Any more charges from this scam company on my credit card will be disputed with my credit card issuer. I'm not sure what sucked my wife into 'joining' this scam company, but I would advise anyone to stay far away. Just like any other legit company, if their products are really that great and needed and useful then people would just naturally gravitate to those products and order them organically without needing to be 'pushed' into a minimum order every month. I'd love to know what value this company is providing by forcing you to spend a certain amount every month? Free shipping? Well, there are thousands of companies who provide free shipping with no required minimum spend. Imagine if your local grocery store had a minimum weekly or monthly spend in order to be able to shop there - whether or not you needed anything. Most people wouldn't shop there. If you value your money, stay far far away from Meleluca.

August 8, 2025
Unprompted review
Rated 3 out of 5 stars

High prices. Some low quality products!

High prices, but generally quality products. The company is supporting reps and pays them, offers free product, and sends them on tropical trips if they meet sales and new rep enrollee quotas. Only one product I've tried so far, 4 months in, that was REALLY bad...the beef sticks. Both plain and jalapeño. Super fatty, not enough spice, and ran into gristel and a piece of bone! Not right,especially for the high price paid! Quality control is a cornerstone of customer satisfaction. Needs some work. The plain popcorn is also not great. Renew lotions are stellar! But again, expensive. Overall, not a bad experience but not great either. Lowering prices, better QC, and less payouts to reps with customers underneath might get them up to a 4 or 5 star rating. Right now...meh!

August 17, 2025
Unprompted review
Rated 2 out of 5 stars

Honest review from someone that liked them!

Here is my honest review. They get two stars because I really liked their laundry and cleaning products as well as the electrolytes for my son. I do like that someone answers the phone if you call.

The problems:
It became a chore having to order every month so I called them (you have to call to cancel). The gentleman said he could set it up to where my account will just accumulate certificates every month, then I can buy with those certificates when I’m ready. 👍 Sounded good to me. Today I went to buy and use my $216 of certificates (I’ve purchased, my money) and the $30.15 of loyalty dollars my account had earned. Nope!👎 melaleuca still wanted me to spend an additional $150 to earn the 35 points. My certificates (that I purchased, should act as cash!!) do not accumulate points. Took 1 hour over the phone for them to run the order for me on the back end. They did not honor My $30.15 earned Loyalty rewards. My time was worth more than those $30. It took an additional 20 minutes to cancel my account. Melaleuca will email you a form you must fill out, sign and email back in order to try and cancel. And you have to wait a couple days for them to process and email you a confirmation it was cancelled. I am super disappointed and upset with melaleuca. I was trying to support an American company. I would not sign up or recommend signing up to anyone.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing, worth every penny!

I'm usually skeptical of new products that make really amazing claims like Melaleuca does. I've tried other "natural" products that never worked as well as the mainstream grocery store-style products. In our family, we have asthma,allergies, migraines, sensitive skin/sensory sensitivities. We usually haven't been able to use anything scented. I was so pleasantly surprised when we tried Melaleuca; the scents don't bother us at all, or irritate our skin. The cleaning products work better than the typical ones, and they don't give me headaches or asthma flares. I think the most remarkable example of how amazing the products are are the tooth polish and mouth rinse. I have periodontitis, and my gums always bled withe very toothpaste and mouth wash I tried, and they usually tasted terrible. I was amazed that within a few days of using these products, my gums stopped bleeding and my teeth were no longer sensitive. They've been healthy ever since.
The proof is really in the pudding, as the old saying goes. Try for yourself and see! (Note : I'm not a distributor, just a customer.)

July 28, 2025
Unprompted review
Rated 2 out of 5 stars

Cancellation is a pain

I’ve bought over $100 a month for a year. Some of the products are good but about half of the products do not perform as well as my old products. Just to name a few: the toilet bowl cleaner has to be used every other day vs weekly for my old one. The laundry pre-spot and laundry detergent don’t get stains out.
You have to order by a certain date or you get a backup order. It has proven difficult to remember to order in time.
The last straw is how difficult it is to cancel. I have cancelled other services over the years and have not had to print off a form, fill out the form and send it back. Just take a cancellation over the phone or have an online cancellation. Don’t insult us by making us jump through hoops.

June 27, 2025
Unprompted review
Rated 1 out of 5 stars

I’m very disappointed with Melaleuca

I’m very disappointed with Melaleuca. I did not place any order, yet I still received a package — and was charged for it. My friend also received a “convenience certificate” that she never ordered, and when she called to ask about it, she was told it was non-refundable. How can something be non-refundable when it wasn’t even requested?

The refund process is extremely slow compared to other online companies, where you usually get your money back within days. With Melaleuca, it feels like they delay and make it as difficult as possible.

This experience has been frustrating and feels misleading and borderline scammy. I would strongly recommend being cautious if you’re considering ordering from them or signing up.

June 27, 2025
Unprompted review

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