I advise bettors to avoid the Melbet site. Since February, Melbet has stolen $25 from me, and they refuse to reimburse me. Now they don't even reply to my emails. It's been five months today. They are... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I will not recommend anyone to use Melbet for anything, let alone depositing their money on them, is a one way road, you deposit but when is time to withdraw your funds it's impossible they wi... See more
Company replied
I love betting on various sports, with basketball, hockey, and esports as my top picks. Already claimed bonuses for NBA and NHL—can’t go without them! No major complaints, though a few winning bets we... See more
Company replied
I am writing this review because Melbet's support is failing to clear my payment issues. I have a total of ₹6,000 stuck across three separate UPI Direct transactions from May 30th and 31st. The mone... See more
Company replied
Company details
Written by the company
Live bets on sports. MelBet Betting Company represents your opportunity to use your knowledge to earn a profit. After making a deposit you can place bets on football, tennis or horse racing with no restrictions. To learn more about our rules and policies, check https://melbet.com/en/information/rules
Contact info
Cyprus
- www.melbet.com
Breach of guidelines
36 days and didnt get the withdrawall…
36 days and didnt get the withdrawal and there processing team keep on asking evidence even after giving evidence they will again ask same thing
June 30, 2025
Unprompted review
Reply from Melbet
Dear user,
We apologize for the inconvenience caused by the delay in your withdrawal, and understand your frustration.
To help you resolve this situation, please email us at complaints@melbet.team with the following information: account ID, registered email, country, date and time of withdrawal, amount, payment method used, transaction ID, and a screenshot clearly showing the withdrawal amount and date.
Our team will investigate your case and contact you with assistance.
Best regards,
Melbet team.
Warning about Melbet Account Ban when I'm lost everthing fine when im win they blocked my account.
Warning about Melbet Account Ban – Need Clarification from Community
Hello everyone,
I’m sharing my experience with Melbet to warn others and to seek advice.
Recently, I received an email from Melbet stating that they have permanently closed my account, alleging that I violated their General Terms and Conditions. Here's part of what they said:
“We made a decision to stop any collaboration with you (closing your gaming account)... Should the bettor commit fraud... the decision is final and it cannot be reviewed.”
They also said that all bets I placed were considered fraudulent, but they didn’t give any specific explanation or evidence.
I’m surprised because:
I used only one account.
I placed regular sports bets.
I didn’t use any bots or third-party tools.
They mentioned that I can withdraw only the amount I deposited, but I cannot access any winnings or bonuses.
🟡 Has anyone else experienced this?
🟡 Is there any way to appeal such decisions or get full clarification?
Any guidance or suggestions from the community would be appreciated.
Update: The security department did not reply to my re- evolution mail.
July 6, 2025
Unprompted review
Reply from Melbet
Hello, Sumi!
We apologize for the inconvenience and understand your concern regarding your account being blocked.
To help you resolve this situation, please email us at complaints@melbet.team with the following information: account ID, registered email, and country.
Our team will investigate your case and contact you with assistance.
Best regards,
Melbet team.
Update: Thank you for your patience while we investigated the status of your account.
We inform you that your account was blocked due to a violation of our multi-account policy. It was funded using the same payment system linked to user 287855299, whose membership with us had already been terminated. If you believe this was an error, you can contact our security team at security@melbet.com with all relevant information so they can re-evaluate your case.
Avoid Melbet India – Unfair Bonus Denial and Poor Transparency
I’ve been using Melbet India for over six months (Gaming ID: 1049167811) and have lost a significant amount of money on their platform. Recently, I was unfairly blocked from receiving a bonus I was eligible for, with no proper explanation. Customer support’s response was vague: "The bookmaker reserves the right to refuse to accept a bet from any individual without giving a reason." This lack of transparency is frustrating and unacceptable, especially for a loyal user who has invested considerable time and money. The experience has been highly disappointing, and I strongly advise others to avoid Melbet India for betting due to their unfair practices and poor customer service. Potential users should look for more transparent and reliable platforms instead
June 26, 2025
Unprompted review
Reply from Melbet
Dear k Gamer,
We apologize for the inconvenience and understand your frustration regarding your bonus situation.
We sent you an email regarding this matter, but unfortunately, we have not received a response from your side.
In order to properly review your case, we need more details about the promotion you're referring to. Please provide the name of the specific bonus or promotion, as well as any other relevant information you consider important.
With this information, we can begin the appropriate investigation and provide you with a response as soon as possible.
Best regards,
Melbet team.
Am user 1294069457
Am user 1294069457
A friend told me about the platform so I registered.
Made a deposit using Opay which was successful, I played a game and tried withdrawing but it dint work, I tried overtime.
Contacted their customer, they promised to rectify but they didn’t.
The next day I tried withdrawal again and discovered they removed my withdrawal option (opay), I contacted there customer care (email) I was asked to make another deposit using a new deposit method (PalmPay), was also instructed to play a game wort 1.1 odd and above, was asked to send the receipt of the payment and any means of identification to there security team via their Email, all these I did.
Tried withdrawal with the new method (PalmPay) but till today it’s not working. This is the worst betting platform and I regret registering/ using this platform.
If they don’t rectify this issues and allow me withdraw my money the world will know how wicked they are.
June 18, 2025
Unprompted review
Reply from Melbet
Dear user,
We apologize for the inconvenience you experienced while attempting to request your withdrawal, and understand your frustration.
Thank you for sharing the information regarding your case. We are already consulting with the relevant team to investigate what happened.
We ask for your patience while our team works on this. Remember, you can email us at complaints@melbet.com to continue communication if you need to provide additional information.
Best regards,
Melbet team.
Update: We have been attempting to reach you via email, but unfortunately, we have not received a response from your side.
This is the worst app
This is the worst app. I made a deposit of 50k INR yesterday and they said it will be deposited in 3 hours. Now it's more than 18 hours and my deposit is not added yet.
They are just saying to wait. If you want to play, this app will block your money and don't resolve your issue. The worst support ever
My id: 444919067
June 17, 2025
Unprompted review
Reply from Melbet
Hello Muhamad!
We are sorry to hear that your deposit had a delay, and we want to help you resolve it as soon as possible. Sometimes, delays in payment processing can be due to issues with the payment system or additional verifications required for the security of transactions.
We previously contacted you via email, but have not yet received requested details.
To investigate your case, we would appreciate it if you could confirm the email address registered in your Melbet account.
Alternatively, you are welcome to contact our team at processing@ar.melbet.com.
Best regards,
Melbet team.
Poor service
I was withdrawal a amount of this apps withdrawal was showing successful 3 days ago but not get the money from days to till day they asking me to wait 48 hours 3 days still not complete their 48 hours. Vary unsafe apps be careful
June 14, 2025
Unprompted review
Reply from Melbet
Dear User,
We're sorry about the delay with your withdrawal and want to help you resolve it as soon as possible.
In order to investigate your case, please contact us at complaints@melbet.team with more details about this situation. Please provide your account ID, email address of your Melbet account, date, time, country, amount, payment system, transaction ID and a screenshot of the withdrawal indicating the date and amount.
Our support team will investigate your case and get back to you with assistance.
Best regards,
Melbet team.
Hello
Hello
This app is not worth to use when ever you try to withdraw the amount the withdrawal methods will be freezed and they say every time it's technical issue they ask to contact the customer care they will say Wait for 12,24 hours but still it will not resolved but for deposit 24hours methods are available they only take deposit for withdrawal so kind of issue it's not first time facing issue from months
Resolve the issue will remove this review
June 14, 2025
Unprompted review
Reply from Melbet
Hello Ranjith!
Your withdrawal request has been successfully processed.
We sincerely apologize for any inconvenience or concern this may have caused. Your experience is important to us, and we appreciate your understanding as we work to ensure smooth and timely service.
If you have any further questions or need additional assistance, please don’t hesitate to get in touch.
Best regards,
Melbet team.
I have deposited 1000 rupees it is not…
I have deposited 1000 rupees it is not showing in the bar also when I have talked with customer support they have told me to wait 15 min to 3 hour now it is 12 hour and how can I trust melbet if it is taking this much of time only in deposit time then how much it will take in withdraw 🤦🏻😕
June 10, 2025
Unprompted review
Reply from Melbet
Hello Neelam!
We are sorry to hear that your deposit had a delay, and we want to help you resolve it as soon as possible.
To investigate your case, please contact us at complaints@melbet.team with more details about this situation. Please provide your account ID, email address registered with your Melbet account, country, date, time, amount, payment system, transaction ID, and a screenshot of the payment indicating the date and amount.
Our support team will investigate your case and contact you with assistance.
Best regards,
Melbet team.
I had one account in 2021
I had one account in 2021
Which I lost eventually so I made new account in 2025 and won 60k rupees
These fraud melbet team banned and closed my gaming account by saying it's violation of their rules
Beware guys this melbet is scam
June 8, 2025
Unprompted review
Reply from Melbet
Hello Sachin!
We are sorry for the inconvenience you experienced with your account and understand your concern regarding this situation.
Please note that our terms of use state the following: “The company reserves the right to close a betting account and annul all bets placed using this account if it is proved that:
the bettor possessed information about the result of an event when they placed a bet on it;
the bettor was able to influence the result of the event by being directly involved in the match (an athlete, referee, coach, etc.) or by acting on their behalf;
bets were placed by a group of bettors acting together (as a syndicate), with the aim of circumventing the limitations established by the company;
one bettor has several betting accounts (multi-accounting);
the bettor is suspected of using special software or technology which allows them to automate the betting process; or
any unfair means were used to obtain information or circumvent the limitations imposed by the company.
The balance of a customer’s account in the aforementioned situations can be refunded only after the completion of an investigation. The remaining balance is calculated excluding any funds obtained through fraudulent means. The company reserves the right to refuse to refund a player’s losses due to commission from payment systems for depositing and/or withdrawing funds to/from their account with the betting company.”
You can find more detailed information about the rules at the following link: https://melbet-587461.top/en/information/rules/2
To investigate and resolve your situation, please contact us at complaints@melbet.team with your account ID, email address of your Melbet account and your country.
Our support team will investigate your case and get back to you with assistance.
Best regards,
Melbet Team.
Update: We appreciate your patience. We are pleased to inform you that the issue has been resolved. If you need further assistance, please don't hesitate to contact us.
Melbet is the worst
Melbet is the worst. Their payment system is busted. They are not serious at all with their services.
June 8, 2025
Unprompted review
Reply from Melbet
Dear User,
We regret the situation you describe and understand your concern. Occasionally, payment systems may be temporarily limited for operational or security reasons.
We ask for your patience while the issue is resolved, and we recommend that you contact the support team directly via the website chat or by emailing complaints@melbet.team, so they can assist you in more detail.
We appreciate your understanding and patience.
Best regards,
Melbet Team.
This melbet is all a scam I deposited…
This melbet is all a scam I deposited 1500 through upi and now I want to withdraw the amount but there is no option of upi available
June 5, 2025
Unprompted review
Reply from Melbet
Hello Sneha!
We regret the situation you describe and understand your concern. Occasionally, payment systems may be temporarily limited for operational or security reasons.
We ask for your patience while the issue is resolved, and we recommend that you contact the support team directly via the website chat or by emailing complaints@melbet.team, so they can assist you in more detail.
We appreciate your understanding and patience.
Best regards,
Melbet team.
🚫SCAM ALERT🛑❌🚫
🚫SCAM ALERT🛑❌🚫. Dear Indians , don’t fall prey to this fraud app . Only best thing about this app is the deposit part . After deposit , either lose money or forget the money if u win . They say withdraw should be done only by the mode of payment used to deposit. And later they fraudulently don’t provide the same withdrawal option so that the money remains with them . It’s totally a fraud app . I have raised issue with them over the call many times and also through chat which is absolutely no use . And am sure they are going to run away with all our money very shortly. Dear Indian please don’t fall prey for this scam app . This is not a government of India approved app . They operate remotely in other nations . Think 1000 times before using this app . Not sure how this fraud app was made available in App Store . Will fight to kick out this app from App Store and play store
June 3, 2025
Unprompted review
Reply from Melbet
Hello Jeevan!
We regret the situation you describe and understand your concern. Occasionally, payment systems may be temporarily limited for operational or security reasons.
We ask for your patience while the issue is resolved, and we recommend that you contact the support team directly via the website chat or by emailing complaints@melbet.team, so they can assist you in more detail.
We appreciate your understanding and patience.
Best regards,
Melbet team.
Becoming a victim of melbet
I am trying to withdraw money from melbet for the last 2 days but there is no option of bank transfer, gpay, paytm , upi for withdrawals. For deposit all these are available. Looks like a big scam as most of the reviews here are same and everyone is facing the same problem. I contacted them on email and the reason I am getting is technical issue blah blah. A novice can judge that they lying. What can I say I am still trying to withdraw so stay away guys try other apps. Read reviews before but not melbet or its associates. Thank tou
June 2, 2025
Unprompted review
Reply from Melbet
Hello Kunal!
We regret the situation you describe and understand your concern. Occasionally, payment systems may be temporarily limited for operational or security reasons.
We ask for your patience while the issue is resolved, and we recommend that you contact the support team directly via the website chat or by emailing complaints@melbet.team, so they can assist you in more detail.
We appreciate your understanding and patience.
Best regards,
Melbet team.
THIRD CLASS APP TOTAL SCAMMER APP
Melbet is scam in India. They are not giving withdrawal since past 2 weeks. no options for bank withdraw. customer service is so rude no answer from them. Third class app. Give my money scammers. While Deposit they give bank option but not at withdraw time.Pls don't play on Melbet in India or else u will cry for withdrawal like me..Shit app melbet
May 24, 2025
Unprompted review
Reply from Melbet
Hello Sarvesh!
We sincerely regret that you are still experiencing this issue. We know how important it is for you to be able to make your withdrawals without delays and how frustrating the lack of clarity can be.
Likewise, we understand that you are already in contact with one of our support teams, so we suggest you stay in touch via email or the website chat so they can review your case and offer you personalized assistance.
We greatly appreciate your understanding and patience while this situation is reviewed.
Best regards,
Melbet team.
This is the worst scam site ever
This is the worst betting website ever created like when you’re on a winning streak or you mistakenly forget your password they flag you up for fraud and when you prove you’re the account holder you’ll have to verify for two months providing lots of sensitive documents before they review the account, take out your winnings and only give you deposit my advice to anyone is to stay away from this scam site. Melbet isn’t customer friendly at all they are a dishonest extortion site, just get a 7 straight winning streak and see their appalling security team in action.
May 24, 2025
Unprompted review
Reply from Melbet
Dear User,
We regret that your experience with our platform was not satisfactory.
We understand that the verification process can be annoying, but it is necessary for the safety and security of all users. If you experience any further issues or need assistance in the future, we encourage you to contact our support team via the chat on the website, where they can assist you in a personalized and timely manner.
Best regards,
Melbet team.
THIS IS THE BIGGEST SCAM
THIS IS THE BIGGEST SCAM.
I have placed bets without any problem for 2-3 weeks. After that I made a few more deposits worth 1400$ and
This site has blocked me from using my own money and demanded verification after several weeks of going back and fourth sending documents they have stopped answering me. I have not made any money nor do I want to anymore all I ask was for my money to be returned back to me. I suggest nobody ever uses this site they are big scammers and don’t know how to respond to people and they don’t have any customer service they just copy paste a reply to anything you say.
Robbers, scammers and lying members working behind a computer screen.
May 22, 2025
Unprompted review
Reply from Melbet
Hello Leo!
We apologize for the inconvenience you experienced with the account verification process. This process is essential for transaction security and for making your first withdrawal.
Please remember to stay in touch with our security team at security@melbet.com to receive updates regarding this process and successfully complete your account verification.
We appreciate your understanding and patience as we work to resolve this issue as quickly as possible.
Best regards,
Melbet team.
*refus des dépôts et retrait
*Subject: Request for Account Restriction Review*
Hello,
I am writing regarding the restriction that prevents me from placing bets on my account. I understand that the bookmaker reserves certain rights, but I assure you that I am an honest player and have always respected your terms and conditions.
I respectfully request that you review my case. If any documents or verification are needed, I am ready to provide them immediately.
I sincerely hope to continue using your platform within the rules.
Thank you for your understanding.
Best regards,
*POUWEGNINE Assoténa*
*User ID: 883922357*
May 21, 2025
Unprompted review
Reply from Melbet
Hello, POUWEGNINE!
We apologize for the inconvenience you've experienced with your account and understand your concern about the restriction. We want to help you resolve this situation as soon as possible.
Please email us at complaints@melbet.com including your account ID, registered email address, your country, and a brief explanation of the issue you're experiencing. With this information, we can investigate your case more accurately and provide appropriate follow-up.
We appreciate your understanding while we work to provide you with a solution.
Best regards,
Melbet team.
Update: Thank you for sharing the details of your situation. We have received the information provided and will forward it to the appropriate team to investigate the status of your account.
We ask for your patience while we review your case.
Update: We appreciate your patience. We regret to inform you that the company has denied your ability to place bets.
For more information, please contact us via the chat on the website.
Not getting astropay withdrawal option…
Not getting astropay withdrawal option since yesterday and not able to withdraw the funds.
Either get it fixed the astropay withdrawal option or give me alternate option to withdraw.
Account No: 1219534099
Regards
Amit
May 20, 2025
Unprompted review
Reply from Melbet
Hello Amit!
We regret the situation you describe and understand your concern. Occasionally, payment systems may be temporarily limited for operational or security reasons.
We recommend that you contact our support team via the website chat or by emailing info-ind@melbet.com, explaining the situation and including your account ID. The support team will review your case and help you resolve it as soon as possible.
We greatly appreciate your patience and understanding.
Best regards,
Melbet team.
Update: We appreciate your patience. We are pleased to inform you that the issue has been resolved. If you need further assistance, please don't hesitate to contact us.
Melbet Pays Honestly, Fast Payouts After Winning
I once won a big amount from sports betting, about 30,000 THB. Melbet paid the full amount without any extra deductions. The support team was responsive and helpful. Overall, a really good experience!
May 19, 2025
Reply from Melbet
Hello Wanchai!
Thank you for your review!
We're glad to hear you had such a positive experience. We strive to provide a reliable and transparent service, and knowing you were able to withdraw your winnings without any issues motivates us to continue improving.
If you need any further assistance, please don't hesitate to contact us at complaints@melbet.team. Our customer service team is always available to help with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Best regards,
Melbet team.
Trash, garbage, waste betting platform! Trust me.
A HUGE WARNING! AVOID THIS PLATFORM ASAP!
Nothing but headache! Unworthy of giving 1-star rating, should be 0 star if they'll allow.
Confusing mechanics for their bonuses. I jump to their chat support to asks for clarifications about the mechanics of the bonus. The answer they gave me is the same mechanics (copy-pasted) I had an inquiry about. They seems have an IQ less than what a custoner support should have. They gave you templated responses which is annoying as it didnt actually answers your concern.
And same goes with most people here, withdrawing your funds is such a pain in the neck! They don't allow you to withdraw your funds for what ever system issues they said is the blame! When you are deposting your money it's 0 issues, smooth and fast! When you are now going to withdraw your funds, unknown issues will arise?! Ridiculously, chat support says that sometime withdrawing funds can take 24hrs?! Like whaaaat?!! I am not new to online casino/gaming app. Withdrawal process (so long all your personal, primary, banking/wallet, informations are verified) will take no longer than 2mins. Sometimes, just a few seconds and you got your money right through. 24hrs is EXTREMELY CRAZY espcially on my case using only e-wallet.
THIS WILL BE THE FIRST AND LAST TIME I WILL USE MELBET. I WILL SPREAD MY EXPERIENCE AND HELP PEOPLE NOT TO EXPERIENCE SAME EXPERIENCES MANY OF YOUR USERS (INCLUDING I) HAD ON YOU GUYS! TERRIBLY WORST!
May 20, 2025
Unprompted review
Reply from Melbet
Hello Pau!
We apologize for the inconvenience you mentioned. We know how important it is to receive clear and helpful support, and we understand your annoyance if the answers didn't resolve your questions.
Regarding bonuses, you can find more detailed information about each specific bonus or promotion at the following link: https://melbet-077269.top/en/bonus/rules
Regarding withdrawals, processing times may vary depending on the method chosen. Although some payments are immediate, in some cases they may take a little longer. Sometimes, delays in payment processing can be due to issues with the payment system or additional verifications required for the security of transactions.
To help you with any issues, you can contact our support team via the chat on the website or by sending an email to info-en@melbet.com.
Best regards,
Melbet team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.