Melbet  

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Id 797596421 Edit: The payment query has been closed despite providing bank statements and video proof of transaction taking place. Melbet stole my money. I m an active player on this site and... See more

Company replied

Rated 1 out of 5 stars

I advise bettors to avoid the Melbet site. Since February, Melbet has stolen $25 from me, and they refuse to reimburse me. Now they don't even reply to my emails. It's been five months today. They are... See more

Company replied

Rated 1 out of 5 stars

I will not recommend anyone to use Melbet for anything, let alone depositing their money on them, is a one way road, you deposit but when is time to withdraw your funds it's impossible they wi... See more

Company replied

Rated 5 out of 5 stars

I love betting on various sports, with basketball, hockey, and esports as my top picks. Already claimed bonuses for NBA and NHL—can’t go without them! No major complaints, though a few winning bets we... See more

Company replied

Company details

  1. Bookmaker
  2. Online Casino or Bookmaker

Written by the company

Live bets on sports. MelBet Betting Company represents your opportunity to use your knowledge to earn a profit. After making a deposit you can place bets on football, tennis or horse racing with no restrictions. To learn more about our rules and policies, check https://melbet.com/en/information/rules


Contact info

Breach of guidelines

All reviews

(1,525)

349 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

UNABLE TO WITHDRAW BECAUSE THE AVAILABLE WITHDRAWAL METHOD DOESENT MATCH MINE I CANT FIND BANK TRANSFER OR E WALLET WITHDRAWAL METHOD

Pls i created an account on melbet which was very swift i proceeded to fund my account via bank transfer which was very swift as well after i won the game i tried withdrawing but unfortunately the payment gateway available for withdrawal doesn’t match me to withdraw i couldn’t find bank transfer or E wallet withdrawal method pls help me to sort this account i will be happy if the withdrawal method applies on my account so i can be able to withdraw some of my profit and continue betting

August 16, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Micheal,

We sincerely regret the inconvenience you've encountered with your withdrawal.

To assist you effectively, we kindly request that you provide the following information:

email address associated with your Melbet account,
your account ID,
screenshot of the withdrawal request from your Melbet account,
date and time of the withdrawal request,
withdrawal amount,
payment method used.

Alternatively, you may submit these details by contacting our Support Team directly at complaints@melbet.team.

Kind regards,
Melbet team

Rated 1 out of 5 stars

I have so much bad experience with the…

I have so much bad experience with the the just take the money the will not allowd to withdraw the money deposit you can do it no matter how but when comes to withdraw time the tell you 24hrs after 24hrs you keep chatting emails only not can help you anything so it's mean confirmed the will refund the money and not withdraw im have giveing all its things in email and times not one time more than 10 times

August 15, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Alibrohi,

In order to proceed with an investigation and provide you with a timely resolution, we kindly ask that you contact our Support Team at processing@ar.melbet.com.

When reaching out, please include the following details:

Account ID,
Email address used to register your Melbet account,
Withdrawal amount,
Date and time of the withdrawal request,
A screenshot of the withdrawal request

We appreciate your patience and cooperation.

Best regards,
Melbet team

Rated 1 out of 5 stars

why support dont answer me on gmail

why support dont answer me on gmail
Hello,I made a deposit today from my bank account ATTIJARI WAFA BANK  to an agent as instructed on your platform. However, when I clicked to confirm that I had sent the payment, the agent’s details on the platform suddenly changed to a different person.I have already transferred the money to the original agent details shown before I clicked "confirm". This is a serious issue, and it seems there might be manipulation or a system error.Here]Please investigate this immediately and ensure my deposit is credited to my account, or return the funds. If this issue is not resolved promptly, I will have to report it to the gambling authorities and my bank’s fraud department.I expect your urgent response.Best regards,[Anass Hilali][ account ID : 1311479415]

August 12, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Anass ,

We’re truly sorry to hear you’ve experienced an issue with your deposit.

To help us resolve this as quickly as possible, please contact our Support team at processing@ar.melbet.com.

When reaching out, kindly include the following details to assist with the investigation:

Your account ID,
The email address linked to your account,
The date and time of the deposit,
The payment method you used.

Best regards,
Melbet team

Rated 1 out of 5 stars

I’m extremely disappointed with Melbet

I’m extremely disappointed with Melbet. I won $22,000 on my account (ID: 761840347) about a year ago. Instead of paying me the full amount, Melbet blocked my account without any clear explanation and only returned my deposited funds.

I submitted a formal request (Ticket #7991611) and provided all the required verification documents. I fully complied with their terms and conditions. Despite this, they refused to process my withdrawal of the legitimate winnings I earned.

Their customer support was unhelpful and eventually stopped replying altogether. This is clearly unethical and fraudulent behavior. A licensed and honest bookmaker would never treat a customer this way.

I’m sharing my experience to warn others not to trust Melbet. They lure players in, but when you win big, they look for ways to avoid paying you. I demand that Melbet resolve this issue and pay the amount I rightfully won.

If Melbet wishes to fix this, they can still contact me and reopen the case.

After I wrote a comment like that, you guys asked me for my email address, and I checked it 3 days later and it was blocked, so I'll write again.

I have not committed any fraud and have not opened any duplicate accounts.

August 4, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Moxidilxon,

Please be informed that we have terminated the cooperation due to the transfer of the account to a third party, as confirmed during the video conference.

According to our Terms and Conditions:

if the customer commits fraud against the bookmaker (holds multiple accounts, uses automated betting software, employs arbitrage betting, uses a betting account for anything other than placing bets, abuses loyalty programs, and so on), the betting company reserves the right to stop these fraudulent actions by closing the bettor’s account and returning any funds deposited to the account.

Best regards,
Melbet team.

Rated 1 out of 5 stars

Unfairly banned account with a big balance

I have been a regular and long-term user of Melbet. Suddenly, my account (ID: 1279732015, was banned without any valid reason.

I submitted all the required documents, including:

Clear front and back photos of my National ID

A selfie holding my ID card with my face clearly visible

Screenshots of my gaming account

Despite providing everything multiple times, the Melbet security team has still not resolved my issue.

At the time of banning, my account had a balance of 282,405.06 BDT. This large balance raises a serious concern that my account was intentionally blocked and ignored.

So far, I haven’t taken the matter to my social media platforms. But I have a Facebook page with 3.4 million followers, and I'm also active on YouTube, TikTok, and Instagram. I don’t want to harm the reputation of any company — but if my account is not restored soon, I will be forced to make videos explaining my story publicly across platforms.

I urge Melbet to reconsider their actions and return access to my account. If not, I will have no choice but to raise awareness about this unjust treatment.

July 10, 2025
Melbet  logo

Reply from Melbet

Hello Md Jahidul,

We understand your concern and would like to clarify that your account was blocked due to a breach of our multi-accounting policy.

According to our Terms and Conditions, the company reserves the right to close a betting account and annul all bets placed using this account if it is proved that one bettor has several betting accounts (multi-accounting).

As previously communicated via email, we have provided the relevant details, including the IDs of the duplicate accounts involved in this violation.

Best regards,
Melbet team

Rated 5 out of 5 stars

Fun book-themed slots

book-inspired slots are. fun. watch. popullar or made up stories inspire creators to craft amazing plots and realisticgrafics

July 27, 2025
Melbet  logo

Reply from Melbet

Hello Riaz,

Thank you for rating us with 5 stars.

We are happy to know that you had a great experience with us. If there is anything else we can assist you with, please let us know.

Best regards,
Melbet team

Rated 1 out of 5 stars

Untrustworthy platform – misleading stats and no transparency!

I placed a bet on the Spain Women’s team to have over 6.5 shots on target during the Euro 2025 match against England (27/07/2025).

According to the **official UEFA website**, Spain had **7 shots on target**

However, Melbet only recorded **6 shots**, causing the bet to be marked as lost.

UEFA is the official organizer of the tournament and the most reliable source, yet Melbet ignored this and relied on an unnamed third-party data provider. This is completely unacceptable, especially for stat-based betting.

I contacted support and received vague replies. Eventually, I lost trust in the platform and requested full deletion of my account, including all personal and banking data.

If you care about transparency, fairness, and accuracy in sports betting, I highly recommend avoiding Melbet.

July 28, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello HM Jr,

We’re sorry to hear that you’ve encountered an issue.

To assist you further and ensure a prompt resolution, we kindly ask you to provide more details (account ID, coupon number, and source) by contacting our Support team at complaints@melbet.team.

We appreciate your understanding and look forward to resolving this matter for you as quickly as possible.

Best regards,
Melbet Team

Rated 1 out of 5 stars

The withdrawal is to slow to process

The withdrawal is to slow to process

July 28, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Dear Watdapak,

We are sorry to hear that you have faced an issue with a withdrawal.

Please share more details:
account id, 
email address which you used to create an account, 
date and time of withdrawal request, 
amount.

Alternatively, you are welcome to provide more details by contacting our Support team at complaints@melbet.team.

Best regards,
Melbet Team

Rated 1 out of 5 stars

⚠️ Honest Warning About Melbet

⚠️ Honest Warning About Melbet – My Real Experience
Melbet is a completely fraudulent platform. Please don’t get involved with them.

They deliberately slow down the site during important moments.
Especially during casino games, the site suddenly lags or crashes when you are about to win.
Your bet gets disconnected, and you lose automatically — not by chance, but by design.

They steal your withdrawals.
When I tried to withdraw LKR 5,000, they only gave me LKR 4,000 —
No explanation. No fees breakdown. Just pure theft.
I felt cheated.

They track and manipulate users.
If they notice you’re winning, they mess with your games.
In some games, even when you win, the winnings don’t reflect in your account.
For example, I won $25 in Football Crash, but it was never added to my balance.

They are not fair or trustworthy.
They don’t follow proper gaming rules, and there is no real support when things go wrong.

🚨 Final Message:
💬 Don’t play on Melbet. Don’t trust them.
They are not just unreliable — they’re actively cheating players.
Take my word. I’ve been there. I lost my money and my peace of mind.

Choose platforms that are regulated, honest, and transparent. Melbet is NOT one of them.

August 14, 2024
Unprompted review
Melbet  logo

Reply from Melbet

Dear Kasun de Silva,

We regret to hear about the issue you have faced.

To assist you efficiently, we kindly ask that you provide more details:

Your account ID,
The email address linked to your account,
The date and time of your withdrawal request,
The amount.

Alternatively, you may contact our Support team directly at complaints@melbet.team to share this information.

We appreciate your attention to this matter and will work to resolve it as quickly as possible.

Best regards,
Melbet team

Rated 1 out of 5 stars

Deposit not received – Ignored by support

I made a deposit of 300 EGP to my Melbet account (ID: 882627663, Name: (عزت محمد) on 07/04/2025 at 4:16 PM using Orange Cash from the number 01280421063 to their number 01211231979.

The amount was successfully deducted from my wallet, and I have clear proof with date and time. However, the money never arrived in my Melbet account and doesn’t even appear in the deposit history.

I contacted their support many times via email at processing@.melbet.com, sent all the required documents and screenshots, yet they kept replying with the same copy-pasted message saying there are multiple deposits on that day – which is false.

I made only one deposit that day, and it never arrived.

I even requested a callback, and the agent told me the issue is because my phone number wasn’t linked – I linked it immediately, still nothing changed. They said someone would email me after a recommendation was made on my account – but no one contacted me, and it's been over a week now.

This company is unreliable and clearly ignoring my complaint. I demand immediate action to refund or credit the amount to my account.

.
Reply to your words
.
I have already contacted the email address you keep mentioning multiple times and provided all required evidence — including screenshots of the transaction, exact date and time, source and destination numbers.

Unfortunately, I keep receiving the same copy-pasted responses claiming that the deposit was "successful," even though the amount never appeared in my account balance or deposit history.

I also requested callbacks and spoke with your support agents. They told me the deposit failed because my phone number wasn’t linked to the account — even though I used to deposit without linking it and everything worked fine before.
Still, I linked my phone number immediately and followed all instructions.

After two more calls, I was told a "recommendation" was made on my account and someone would reach out via email. It’s been over a week and I’ve received nothing.

It’s very clear that there is no real intention to resolve the issue. Both your email and live support are just deflecting and repeating scripted replies without helping.

I will continue escalating this issue through all possible legal and public channels, and I will share my full experience everywhere to warn others.

April 7, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello رورو دي انا,

We're sorry to hear that you've encountered an issue with your deposit. To assist you further and resolve the matter promptly, we kindly request that you reach out to our Support team at
processing@eg.melbet.com.

In the email, please include:

email address that you used to create an account,
account id,
date and time of deposit,
amount,
payment system that you used.

We look forward to helping you resolve this as quickly as possible.

Best regards,
Melbet Team

Rated 1 out of 5 stars

scam 200usd?

A company website sent $70, exchanged for $200
also said to know a stranger and blatantly scammed $200
terrible and cheap
blatantly scammed
need to verify identity. only compared to $200

(id :1314928625)

July 26, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Dear Quang,

We would like to inform you that your account has been blocked due to a violation of our Terms and Conditions, specifically related to multi-accounting activity.

According to our Terms and Conditions, the company reserves the right to close a betting account and annul all bets placed using this account if it is proved that:

the bettor possessed information about the result of an event when they placed a bet on it;

the bettor was able to influence the result of the event by being directly involved in the match (an athlete, referee, coach, etc.) or by acting on their behalf;

bets were placed by a group of bettors acting together (as a syndicate), with the aim of circumventing the limitations established by the company;

one bettor has several betting accounts (multi-accounting);

the bettor is suspected of using special software or technology which allows them to automate the betting process; or

any unfair means were used to obtain information or circumvent the limitations imposed by the company.

Additionally, our records indicate that the total amount you have withdrawn exceeds the total sum of your deposits.

Warm regards,
Melbet team.

Rated 1 out of 5 stars

Melbet broke the rules – void match marked as loss

I bet on Eduardo Ribeiro to win on July 23, 2025 (tennis, M25 São Paulo).
The match stopped at 1–1, with no winner, no withdrawal, and no official result anywhere.

Melbet marked the bet as lost, then told me the match “ended in a draw” – which is not possible in tennis.

This is a clear violation of betting rules. An unfinished match with no declared winner should be VOID, not settled as a loss.
Melbet is abusing technicalities to steal from users.
This isn’t a grey area – it’s rule-breaking.
Avoid them.

July 23, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Ali,

Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you have experienced.

To assist you further, please provide us with additional details by contacting our Support team at complaints@melbet.team.

Kindly include any relevant information such as your account ID, coupon number, and source. This information will help us address your concern promptly.

We appreciate your cooperation and look forward to resolving this issue to your satisfaction.

Best regards,
Melbet Team

Rated 1 out of 5 stars

I Feel Scammed — Funds Still Blocked After Meeting All Requirements

I deposited on Melbet (ID: 1328159615) and followed every single rule they asked for.
I wagered my full balance twice, placed bets over the required odds, and even verified my payment method as instructed.

Yet, they still block my withdrawal, inventing new excuses every time.
This behavior seems more like a scam than a legitimate betting platform.

I’m now warning other players — be extremely careful with Melbet.
If my funds are not released soon, I’ll consider filing official complaints and taking legal action.

I want my withdrawal released immediately.

July 22, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Treddy,

We're sorry to learn you've experienced difficulties with your withdrawal. To assist you as quickly and efficiently as possible, we kindly request that you contact our Support Team directly at processing@ar.melbet.com with the relevant details:

email address which you used to create an account,
date and time of withdrawal request, 
amount.

We appreciate your understanding and patience.

Kind regards,
Melbet Team.

Rated 1 out of 5 stars

Melbet is total scam company

Melbet is total scam company. They will mark most of your winning bet lost. they didn't even accept the result their own system shows. They will do anything for you to lose the money and recharge more and more...

They mark my winning bets lost. After providing proof from their system result they were abusive and tell me they will give me penalty of $10000. Is this a joke. What a joke company. Don't trust guys.

July 20, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Tech Glance,

We’re really sorry to hear you feel your bets may have been treated unfairly — that’s definitely not the experience we want for our players.
To help us investigate your case further, kindly provide the following information:

Your Player ID,
The email address you used when registering,
The coupon number(s) you're referring to.

Alternatively, you’re also welcome to reach out to our Support team directly at complaints@melbet.team for further assistance.

Best regards,
Melbet Team.

Rated 1 out of 5 stars

Please dont invest hard money to this…

Please dont invest hard money to this frod site they not let you win they are scamers i loss so much money in this website they 1st give money and then take your all you cant win in crash game they doing hack in crash game. They blocked my account and i asked for unblock my account i have money on that account but they not unblock my account still playing with me mind games

July 21, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Dear, Ajit!

We sincerely regret that you had a negative experience and understand your frustration.

Please be informed that your account was suspended due to concerns related to potential gaming addiction.

If you believe this assessment is incorrect and you are in good health, you may submit an official medical certificate confirming your condition to our Security Team at
security@melbet.com.

Thank you for your understanding.

Best regards,
Melbet team.

Rated 1 out of 5 stars

They will do anything to stop you from withdrawing if you win

For fellow Indians, I have lost money all my life while gambling but for the 1st time i won huge on melbet on 17.07.2025 and as soon as I won i went to withdraw my funds it was showing "Authorisation Error". I got in touch with their support and they asked me to provide few documents, that i did provide. This never came up while i was loosing but as soon as i won this happened. Its been more than 36 hrs since I am unable to withdraw.
I request you not to use their services because they cant accept the fact someone can win

Upadte: Its been 72 hrs still the same error is showing
Update: No response from their side regarding when will I get my money. They expect you to wait forever without giving any specific timeline. It's been more than 84 hrs. This is unprofessional at max.

Edit: I have already done my verification earlier, I have been using melbet for more than a year. As soon as i won Big my withdrawal went under security review

Update 21.07.2025: Still waiting for my withdrawal. Provided all the details as asked by melbet in the comments below. This is the most unprofessional service you can get. The amount is huge so they are dragging this thing as long as possible and trying to find an excuse to deny my withdrawal. I have provided every document they have asked of me till now.

Its been more than 96 hrs. Seems like all the rules apply only on users

Update 22.07.2025: still no information from their end. All they are saying is wait wait wait. No specific information is being provided by them. Stay away from these scam websites. In their site it is written that verification will take place within 72 hrs of receiving documents but that is not the case it has been more than 100hrs now.

Update 23.07.2025: No reply from their end. I hope they dont scam my money this time. After every 3 days they ask for a new document hoping you wont be able to provide. Why not ask for every document at once? Why after every 3days?

Update 24.07.2025: Still under review. Unable to withdraw funds.Its been 7 days and this how they treat their customers. such a shame.I request you not to play on their site.

Update 25.07.2025: Still under review, I have been told that my Documents havebeen received but they wont be able to say when the resolution will be provided. The amount is huge, Such a shame to see these platforms adapting such cheap tricks.

Update 26.07.2025:(Day9) They ask for a new document every 72 hrs so that they can delay it even more. Today they asked for 1 more document. They won't ask for everything at once. Still no update on when this issue will be resolved. It is such a shame.

Update 27.07.2025 (Day 10): No update regarding when will I be allowed to withdraw funds. It's been 10 days. Even passport verification takes less time than this. No reply from their security team's end.

Update 28.07.2025 (Day 11): no response from their end. They will most likely ask for a new document tomorrow as usual. Pathetic service.

July 17, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello, Jatin!

We apologize for the inconvenience and understand your concern regarding your withdrawal request.

Please note that to make your first withdrawal, you must complete the verification process with our security team. This process is important for the security of your account and funds.

We have confirmed that your documents have been received correctly and that your case is still being reviewed by the appropriate team.

We assure you that you will be notified as soon as the review is complete.

We appreciate your understanding and patience while our team works on this.

Best regards,
Melbet team.

Rated 1 out of 5 stars

AVOID MELBET AT ANY COST

OPPORTUNIST SCAMMERS

Account number: 1146463235

2 deposits for the amount of £40 & £50 has been kept by melbet since 31st may 2025 and 03 june 2024 without any reason, plus a £45 winnings from a free spins has been removed.

Iv sent over 50 emails and more than 20 calls with the customer service, the only thing i received was promises.

They still hold the money without any legal reason.
AVOID MELBET at any cost, as It seems that the whole team from managers to staff world wide are OPPORTUNIST SCAMMERS. This casino hasn’t got any authority or ombudsman over them like other genuine casinos were you can complain to.

July 16, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello, Husain!

We apologize for the inconvenience and understand your concerns regarding uncredited deposits and withdrawals.

To help you resolve this situation, please email us at processing@ar.melbet.com with the following information: account ID, registered email, country, dates, amounts, and transaction ID of deposits, as well as any additional details you deem relevant.

Our team will investigate your case and contact you with assistance.

Best regards,
Melbet team.

Rated 1 out of 5 stars

Melbet is a fraudulent betting website

Melbet is a fraudulent betting website. This is my story. Happened today, July 13 2025.

Usually I send deposits to Melbet accounts with DGB coins, because the sending costs are cheap and the minimum deposit is also low, only around 30 DGB. However, when I sent 75.16 DGB, the minimum requirement changed to 150 DGB.

Then, I asked. Should I add another 75 DGB to the deficit? They said, my DGB deposit was forfeited or lost, I couldn't add the balance or refund it.

Really, sneaky.

July 13, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Dear user,

We apologize for the inconvenience and understand your concerns regarding your deposit.

To help you resolve this situation, please email us at processing@eg.melbet.com with the following information: account ID, registered email address, date and time of deposit, amount, payment method used, transaction ID, and a screenshot of the payment clearly showing the date and amount.

Our team will investigate your case and contact you with assistance.

Best regards,
Melbet team.

Rated 1 out of 5 stars

WORLDWIDE BIG CHEATERS

This is my second review about Melbet casino. (The biggest cheating casino) more than 5 times they didn't give my deposit amount, now my INR - 1000 is holding melbet.
This amount is i deposited on 25th may, first melbet said the amount is credited on my gaming wallet. But i proved that statement is wrong with proofs. So the executive changed their statement that ask the bank because my deposit was unsuccessful. So i contacted my branch and they give the proof of successful transaction.

Guys, these cheaters still saying the amount is not received after i give all the solid proof. Think it, if you deposit a amount to a merchant and they saying money is not received. Any fake merchants or company can do this. trying to trick the customer when there is no answer.

I've register a complaint against this askgamblers.com . But after somedays i understand they also trying to close this issue. Askgamblers always stays with gambling sites. So i didn't follow the complaint. Because askgamblers are not the ones who decide things in the end.

May 25, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello, Harikrishnan!

We apologize for the inconvenience you experienced with your deposit and understand your frustration.

According to our investigation, we have records of only two payment attempts for 1000 INR.

The first payment was successfully approved on 18.06.2025. Unfortunately, the second payment attempt was unsuccessful. If the funds were debited from your account, we recommend contacting your bank for further information and assistance regarding the transaction.

Best regards,
Melbet team.

Rated 1 out of 5 stars

Melbet blocked my account and won’t return my funds

Title:
Melbet blocked my account and won’t return my funds

Review body:
I deposited 109.36 TRX from my personal wallet into my Melbet account (username: 1303453909). I submitted full proof of payment including blockchain screenshots and wallet address.

They refused to accept the proof just because I sent the screenshots from my mobile phone instead of a PC. Now they stopped replying to my emails completely and my funds are stuck.

This is unacceptable behavior and feels like a scam. Be careful!

June 29, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Dear user,

We apologize for the inconvenience caused by the blocking of your account and understand your concern.

Thank you for sharing the details of your situation. We have received the information provided and will contact the appropriate team to investigate your account. We appreciate your patience while we complete this process.

If you need more information or would like to share any additional details about your case, please email us at complaints@melbet.team.

Best regards,
Melbet team.

Update: Thank you for your patience while we investigated the situation with the relevant team.

We inform you that verification was not possible because the information provided did not match the information on file. When attempting to merge multiple accounts, further review is required. Please write to our security team at security@melbet.com explaining the situation in detail and including the information for both accounts so they can assist you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look