Melbet  

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Rated 1 out of 5 stars

Id 797596421 I m an active player on this site and seldom had problems except for the one time I did, it exposed the customer support entirely. I deposited 1540 inr via UPI intent method which they... See more

Company replied

Rated 1 out of 5 stars

I advise bettors to avoid the Melbet site. Since February, Melbet has stolen $25 from me, and they refuse to reimburse me. Now they don't even reply to my emails. It's been five months today. They are... See more

Company replied

Rated 1 out of 5 stars

I will not recommend anyone to use Melbet for anything, let alone depositing their money on them, is a one way road, you deposit but when is time to withdraw your funds it's impossible they wi... See more

Company replied

Rated 5 out of 5 stars

I love betting on various sports, with basketball, hockey, and esports as my top picks. Already claimed bonuses for NBA and NHL—can’t go without them! No major complaints, though a few winning bets we... See more

Company replied

Company details

  1. Bookmaker
  2. Online Casino or Bookmaker

Written by the company

Live bets on sports. MelBet Betting Company represents your opportunity to use your knowledge to earn a profit. After making a deposit you can place bets on football, tennis or horse racing with no restrictions. To learn more about our rules and policies, check https://melbet.com/en/information/rules


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Breach of guidelines

All reviews

(1,526)

349 reviews in the last 12 months

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Rated 1 out of 5 stars

I recently tried using the Melbet app…

I recently tried using the Melbet app and had a very disappointing experience. Yesterday, I attempted to deposit 215 DH into my account, but until now the money has not been credited. The payment was deducted from my balance, yet the app still shows nothing in my account
This is frustrating because I expected a fast and reliable process, especially since depositing funds is a basic feature. I tried waiting, but there has been no update, no refund, and no clear customer support response.
At this point, I cannot recommend this app, as trust is the most important factor when dealing with money. Until they fix these issues and provide faster, more reliable service, I would advise others to be careful before depositing their funds here.

September 20, 2025
Unprompted review
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Reply from Melbet

Hello Noa,

We’re sorry to hear about the issue you’ve experienced with your deposit, and we appreciate you bringing it to our attention.

Please contact our Support team at processing@ar.melbet.com. In the email, please provide:

The email address linked to your account,
Your account ID,
Your bank account number,
A copy of the relevant bank statement,
The exact date and time of the deposit,
The deposited amount,
The payment method used.

Best regards,
Melbet Team

Rated 1 out of 5 stars

See melbet this is too much 18 days…

See melbet this is too much 18 days gone i didn't receive my withdrawal and enough is enough, stop the drama, if you can't process withdrawals you can cancel it, this is heinous,where is your solution?? One last question will you process or not??? 18 days gone

September 2, 2025
Unprompted review
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Reply from Melbet

Dear Sai,

Please be advised that your transaction is currently under review by your payment provider.

Processing times may vary depending on their internal procedures, and we kindly ask for your continued patience during this period.

Thank you for your understanding.

Best regards,
Melbet Team

Rated 1 out of 5 stars

The site is no longer reliable

ID: 441462027
I am an active customer and I make a lot of deposits. I made a deposit of 1000 pounds two days ago through instapay (there is more than one way to make a deposit through Instapay) (including instapay now) This method. The deposit is accepted or rejected at the same moment and every time the transfer address is changed, I transferred the money, but the deposit was rejected. When I talked to them via chat and sent all the screenshots to prove that I made a transfer. The response came that the account to which I transferred the money is not from their agents. 😂😂 Nonsense, how is this and I take the payment address copies and the problem was not solved and the problem was closed without being solved. I think the site is being hacked (I have everything that prove my words)

July 17, 2025
Unprompted review
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Reply from Melbet

Hello Beso,

We're sorry to hear that you've experienced an issue with your deposit.

To help us investigate further, please contact our Support team at processing@eg.melbet.com.

In your message, kindly include the following details:

The email address used to create your account,
Your account ID,
Bank account number,
A copy of your bank statement,
Date and time of the deposit,
Your country,
The amount deposited,
The payment system used.

Thank you for your cooperation.

Best regards,
Melbet team

Rated 1 out of 5 stars

Anyone Don't play with Melbet it's…

Anyone Don't play with Melbet it's fraud it only allows deposit but no withdrawal.I made withdrawal of Rs 5000 i didn't receive money in bank but they are withdrawal is successful from our side and giving fake transaction id which is not reflected in my bank statement and also asking me to get an official letter from bank that I didn't receive funds shameless site melbet.

September 9, 2025
Unprompted review
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Reply from Melbet

Hello Akhil,

We’re sorry to hear that you’ve experienced an issue with your withdrawal.

To help us investigate the matter, please provide the following details:

The email address used to create your account,
Your account ID,
Bank account number,
A screenshot of the withdrawal request from your Melbet account,
A copy of your bank statement,
Date and time of the withdrawal request,
Your country,
The amount withdrawn,
The payment system used.

Alternatively, you may contact our Support team directly by emailing the requested details to complaints@melbet.team.

Best regards,
Melbet team

Rated 1 out of 5 stars

I had the worst experience with Melbet

I had the worst experience with Melbet. I deposited money, played fairly, and when I requested a withdrawal, they started endless KYC verification harassment.

First, they asked for my National ID. I provided it. Then they demanded a PDF from the government site, then selfies with my ID, then pictures showing my email inbox, then again the “original” ID, and then again “uncompressed files larger than 1MB.” Every time I send what they ask, they come back with new excuses.

I even went to the government office and collected an officially printed ID, took high-quality photos, and sent them — still rejected. Instead of helping customers, they keep wasting time and blocking my money.

This is pure harassment in the name of verification. Melbet does not respect players and does not release funds honestly. I strongly warn others: don’t trust Melbet with your money.

September 15, 2025
Unprompted review
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Reply from Melbet

Hello Sanu,

We’re sorry to learn about the issue you’re facing.

To assist with our investigation, please provide the following details:

Your Account ID,
The email address linked to your Melbet account.

Alternatively, you may send this information directly to our Support Team at complaints@melbet.team.

Thank you for your cooperation.

Best regards,
Melbet Team

Rated 1 out of 5 stars

💸 Worst Betting Site Ever – Won Money but Can’t Withdraw!

My Userid 353636063. I had the worst experience with Melbet. After playing and winning, I tried to withdraw my balance but they refused to process it. I contacted their support multiple times, but instead of solving the issue, they kept delaying with excuses. It feels like a scam when a platform takes your money but doesn’t allow you to withdraw your own winnings. Very unprofessional, unfair, and frustrating. I would strongly advise others to avoid Melbet.

September 12, 2025
Unprompted review
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Reply from Melbet

Hello Nawshad,

We’re happy to let you know that your case has been successfully resolved, and your withdrawal has been completed.

If you need any further assistance or have additional questions, our support team is always here to help.

Thank you for your patience.

Best regards,
Melbet Team

Rated 1 out of 5 stars

They are not giving withdrawal amount

They are not giving withdrawal amount. Customer service are giving only assurance.

September 11, 2024
Unprompted review
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Reply from Melbet

Hello Ashok,

We're sorry to hear about the issue you've encountered with your withdrawal.

In order to investigate this matter further, we kindly ask you to provide the following details:

email address which you used to create an account, 
account id, 
bank account number, 
date and time of withdrawal request, 
amount,
payment system that you used.

Alternatively, you may send the requested information directly to our Support Team at complaints@melbet.team.

We appreciate your cooperation and look forward to resolving this issue as soon as possible.

Melbet team

Rated 1 out of 5 stars

Scammed

Deposited money and lost. Deposited again and won. Not only did they steal my winnings but they won't even allow me to get my deposit back. Don't waste your time with this joke of a sports book. Odds are terrible, customer service is terrible and most of all they are thieves.

September 2, 2025
Unprompted review
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Reply from Melbet

Dear Customer,

We are sorry to hear about your experience.

To investigate this matter further, please provide the following details:

Your account ID,
The email address used to register your Melbet account

Alternatively, you may send this information directly to our Support team at complaints@melbet.team.

Best regards,
Melbet team

Rated 1 out of 5 stars

It's a scam

It's a scam, don't play this site. They won't allow you to withdraw, always shows you can't able to withdraw, use same method as you depposited. Scammer, scammer, best to ho 1xbet or 22 bet.

September 2, 2025
Unprompted review
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Reply from Melbet

Hello Muhammed,

We’re sorry to hear about the issue you’ve encountered.

To assist you further and carry out a thorough investigation, please provide the following details:

player's ID
email address you used to create a Melbet account
date and time of withdrawal request, 
amount, 
payment system that you used.

Alternatively, you are welcome to send this information directly to our Support team at complaints@melbet.team.

Best regards,
Melbet team

Rated 1 out of 5 stars

Scammers deposit not credited almost…

Scammers deposit not credited almost 2000 gone they never deposit or refund

Gaming id 169485527

August 9, 2025
Unprompted review
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Reply from Melbet

Hello Sriraj S,

We’re truly sorry to hear that you’ve encountered an issue with your deposit. Please rest assured that we are here to assist you and will do our best to resolve this matter promptly.

To proceed with a detailed investigation, kindly provide the following information:

Your Player ID
The email address associated with your Melbet account
Date and time of the deposit
Amount
The payment method used for the transaction.

You may alternatively send these details directly to our Support team at complaints@melbet.team.

Kind regards,
Melbet team

Rated 1 out of 5 stars

Scammer website

Scammer website, when I lose they kept my account running and when I win they started limiting my account. I sent several emails no reply. They changed my account password and I cant access it anymore. Pure scam. Stay away.

September 1, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Yousef,

We're sorry to hear that you're experiencing an authorization issue.

To regain access to your account, please contact our Support team at info-en@melbet.com. They will assist you with renewing access and resolving the issue as quickly as possible.

Best regards,
Melbet team

Rated 1 out of 5 stars

Melbet is a scam

Melbet is a scam
Never put your money here

August 31, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Tienuka,

In order to assist you more effectively, we kindly ask that you provide additional details regarding the issue you are experiencing.

Alternatively, you may contact our Support Team directly at complaints@melbet.team.

We look forward to resolving this matter promptly.

Melbet team

Rated 1 out of 5 stars

WITHDRAWAL OPTION IS NOT WORKING IN MELBET SINCE 6 DAYS …

i was new to melbet site i deposited 20k with match winning i turns it into 3.7L but while withdrawal no option was working. I called up cust care agn n agn .... mail to melbet at license. pls do the need ful for withdrawal.... since 5 days no withdrawal option working. At last i loss all my money in casino... i took every SS ..... Really it broken me deeply

August 23, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Vinay,

We are sorry to hear that you experienced an issue with a withdrawal. We understand how frustrating it must have been.

To ensure we can look into this thoroughly, we kindly ask you to share the following details:

Your Player ID
Email address linked to your Melbet account.

Alternatively, you may share this information directly with our Support team at complaints@melbet.team.

Kind regards,
Melbet team

Rated 1 out of 5 stars

Never trust melbet they don't values their customers

My Melbet ID: 162816565

I’ve been a Melbet user for the past 6 years, and during this time, I’ve faced many problems with their service. I deposited around ₹15,000 on their website and managed to turn it into ₹29,000. However, when I tried to withdraw the money, there were no valid Indian withdrawal methods available.

One day, the IMPS fast withdrawal option appeared, and I successfully withdrew ₹10,000 using it. But soon after, all withdrawal options disappeared again for several days. Out of frustration, I ended up placing more bets and lost the rest of my money. I believe they deliberately made it difficult to withdraw, which pushed me toward making those bets. Still there is no valid withdrawal methods

Now, I’m facing another issue: I can’t access my account because of a two-factor authentication code problem. I sent them an email with my ID card for verification, but they haven’t responded to any of my emails.

If you’re looking for a reliable betting site, I strongly advise against using Melbet. They do not value their customers.

August 27, 2025
Unprompted review
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Reply from Melbet

Hello Alan,

We’re truly sorry to hear about the issue you’ve encountered.

Please note that all withdrawal methods available in your country are displayed within your account. We kindly recommend checking the available options there and proceeding with one that suits you best.

To assist you further with the verification process, please contact our Support team at info-ind@melbet.com.

Best regards,
Melbet team

Rated 1 out of 5 stars

Verified Account but Withdrawal Option Missing

Hello Trust pilot Team,

I am facing a serious issue with Melbet regarding my withdrawal.

gaming id:- 1316982015

- My Melbet account is fully verified (KYC completed and approved).
- I made a deposit of [8000 by UPI Direct on 18/08/2025
- I placed bets according to the rules and did not violate any terms.

The problem is that the **withdrawal option is completely missing from my account**.
I cannot even request a withdrawal because the option is not available in the app/website.

I contacted Melbet support multiple times, but they only gave me generic responses and did not solve the problem.

I kindly request trust pilot to assist me in resolving this issue and help me receive my funds from Melbet.
Thank you for your support.

August 26, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Dear Praveen,

Kindly be informed that the API methods are temporarily unavailable at the moment.
We recommend using alternative methods or trying again later.

Thank you for your understanding and patience.

Best regards,
Melbet team.

Rated 5 out of 5 stars

easy debut

Registration on melbet took 2 minutes no fuss. Wallet deposit landed instantly. Bet on tennis and got a bonus. Love this platform

August 22, 2025
Melbet  logo

Reply from Melbet

Hello, Seneb!

Thank you for your review!

We're glad to hear that your experience with us has been satisfactory. Our goal is to offer a smooth process and a wide variety of options so you can enjoy the platform to the fullest.

If you ever need additional assistance, you can contact us at complaints@melbet.team. Our customer service team is available to help you with any questions.

Thank you for choosing us and being part of our community.

Best regards,
Melbet team.

Rated 1 out of 5 stars

Run from this company they are scamming…

Run from this company they are scamming for deposit only. Now after the whole issue from 4th I have finally provided all they asked and security department said I should withdraw my balnace now MelBet has brought their trick they would make all payments method you used unavailable and won’t approve you to withdraw by others means. I have noticed that The payment method has been unavailable since over 3 weeks and till locked imagine and they are taking money from it. Now they said I should use Jeton which I deposited through also now Jeton is telling me payment method not available at the moment and just like that and now they won’t approve my withdrawals to Mtn momo when the Airtel momo is not available.
Then they told me to wait they have asked the specialist to check that Jeton should work ! Would you believe they asked for 3 hours 6 times in a day asking me to check back that no reply from payment specialist for a while 18 hours. And this is a trick not to pay out. This company is totally a scam l. Pay out my money via Jeton manually by filling my Jeton details they refuse then open other means so I take my money they refuse . I would be postin on Facebook and instagram and Snapchat and all other place and group on telegram for betting people have to run from this company
My gaming id is 1340825895

August 21, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Dolapo,

Your account verification was successfully completed, and your winnings have been paid out.

However, please be informed that, by the decision of the company, further participation in games on our platform is not permitted for your account.

Thank you for understanding.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Melbet is big time scammers

Melbet is big time scammers. They take deposits in seconds without issue but when it come to withdraw there are 1000s of issues. They will just take your money they wont give u money if u win. Dont use this scamming trash app switch to something safer

August 21, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Dear Uthkarsh S,

Unfortunately, we have not yet received the requested information needed to proceed with your case.

To continue our investigation, please provide the following details at your earliest convenience:

Your Player ID,
The email address used to create your account,
The withdrawal amount,
The date and time of the withdrawal

Alternatively, you may send this information directly to our Support team at complaints@melbet.team.

Best regards,
Melbet Team

Rated 1 out of 5 stars

I am from Nigeria I deposit through…

I am from Nigeria I deposit through bank transfer and i couldn’t withdraw my money then I deposit again through tron cryptocurrency and again I couldn’t withdraw my money melbet please why are you doing me like this ?

August 20, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Dear Fearons,

We would like to inform you that your withdrawal to your cryptocurrency wallet has been successfully processed.

If you have any further questions or require assistance, please don’t hesitate to contact us.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Melbet Won’t Let Me Withdraw My Balance…

Melbet Won’t Let Me Withdraw My Balance Using the Same Method I Deposited With its been a week why its is still unavaible to withdraw bank transfer ? costumer support cannot help me pls fix it as fast as you can

August 18, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Ijilmoron M,

We are truly sorry to hear that you’ve experienced an issue with your withdrawal.

To help us investigate the matter thoroughly, we kindly ask you to provide the following details:

email address used to create your account,
your account ID,
bank account number,
a screenshot of the withdrawal request from your Melbet account,
date and time of the withdrawal request,
amount,
payment system used.

Alternatively, you may share the requested information by reaching out directly to our Support Team at complaints@melbet.team.

We appreciate your cooperation and look forward to resolving this for you as soon as possible.

Best regards,
Melbet team

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