Melbet  

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Rated 1 out of 5 stars

Id 797596421 I m an active player on this site and seldom had problems except for the one time I did, it exposed the customer support entirely. I deposited 1540 inr via UPI intent method which they... See more

Company replied

Rated 1 out of 5 stars

I advise bettors to avoid the Melbet site. Since February, Melbet has stolen $25 from me, and they refuse to reimburse me. Now they don't even reply to my emails. It's been five months today. They are... See more

Company replied

Rated 1 out of 5 stars

I will not recommend anyone to use Melbet for anything, let alone depositing their money on them, is a one way road, you deposit but when is time to withdraw your funds it's impossible they wi... See more

Company replied

Rated 5 out of 5 stars

I love betting on various sports, with basketball, hockey, and esports as my top picks. Already claimed bonuses for NBA and NHL—can’t go without them! No major complaints, though a few winning bets we... See more

Company replied

Company details

  1. Bookmaker
  2. Online Casino or Bookmaker

Written by the company

Live bets on sports. MelBet Betting Company represents your opportunity to use your knowledge to earn a profit. After making a deposit you can place bets on football, tennis or horse racing with no restrictions. To learn more about our rules and policies, check https://melbet.com/en/information/rules


Contact info

Breach of guidelines

All reviews

(1,525)

349 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

★☆☆☆☆

★☆☆☆☆
I deposited 3 times 200 TND, but I only got 100 TND back.
I sent all proofs and screenshots, but they keep ignoring my case and giving the same answers.

I believe Melbet are scammers — they took my money and never solved the issue.
Be very careful and do not trust this site.

November 3, 2025
Unprompted review
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Reply from Melbet

Dear Ben,

We’re truly sorry to hear that you’ve encountered this issue.

We’d like to look into the situation and help you resolve it as quickly as possible.

Please contact our payments department at processing@ar.melbet.com, providing a detailed description of the issue along with your account ID and any screenshots that may help us investigate the problem.

Our team will do everything possible to assist you and ensure the matter is resolved promptly.

Best regards,
Melbet Team.

Rated 2 out of 5 stars

Unsettled bet

I have placed the bet and the match has settled around 12 hrs ago but my winnings is not credited as of now my bet slip number is :72259105497

November 3, 2025
Unprompted review
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Reply from Melbet

Dear Anup,

We’re very sorry to hear that you’ve encountered this issue.

Please contact us at complaints@melbet.team, providing a detailed description of the problem along with your account ID, bet slip number, and screenshots.

Our team will carefully review your case and do everything possible to resolve the situation and assist you as quickly as we can.

Best regards,
Melbet Team.

Rated 1 out of 5 stars

Good odds and high limits

Good odds and high limits, I deposit 2k and all the odds change to be worse and they lower limits so i can barely play. Unless they fix this issue DO NOT USE FOR ANY REASON SINCE THEY ARE SCAMMERS

October 31, 2025
Unprompted review
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Reply from Melbet

Hello Henry,

We’re sorry to hear that you’ve experienced a decrease in the odds.

Please note that the company reserves the right to adjust odds when necessary. However, these limits and odds may be reviewed again if you continue to place bets and remain active on the platform.

If you have any further questions, please don’t hesitate to contact us at complaints@melbet.team — we’ll do our best to assist you.

Best regards,
Melbet Team.

Rated 1 out of 5 stars

They are scammer I send money

They are scammer I send money
they reject the request and don't answer my emails

October 31, 2025
Unprompted review
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Reply from Melbet

Hello hawre,

We’re very sorry to hear that you’re experiencing difficulties making a deposit.

Please note that a payment can be declined either by the payment system or by your bank. We recommend checking with your bank to ensure there are no restrictions on online payments.

Additionally, please contact our payments department at processing@ar.melbet.com, providing your account ID and a detailed description of the issue so that we can look into it further.

Our team will do everything possible to help you resolve this situation.

Best regards,
Melbet Team.

Rated 1 out of 5 stars

Sir my bet not settled since 24 hours…

Sir my bet not settled since 24 hours and the match is alredy finsh this is froud company melbet is froud company
Game I'd 1405757021
Bet slip number..72072665021

October 30, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Dear Fani,

We are very sorry to hear about the issue you’ve encountered.

Please note that all bets are settled based on official match results, immediately after they are confirmed and published.

If your bet has still not been settled, kindly contact us at complaints@melbet.team, providing a detailed description of your issue, including your account ID, bet slip number, and a screenshot of the bet.

We will certainly do everything possible to resolve this situation.

Best regards,
Melbet team.

Rated 1 out of 5 stars

Total fraud

Total fraud hai ye maine deposit kiye the 10000 or mere se payment screenshot ke baad bank statement bhi mangi ....maine provide ki or 1 weel ke baad mera deposit dene se inkaar kar diya....stay away from them

October 25, 2025
Unprompted review
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Reply from Melbet

Dear ANAY,

We’re sorry to hear that you’ve formed this impression about Melbet.

Please tell us more about what led to your experience or the specific issues you’ve encountered — we’d really like to understand what happened.

You can share all the details by emailing us at complaints@melbet.team.

Our team will carefully review your case and do everything possible to assist you.

Best regards,
Melbet Team

Rated 5 out of 5 stars

Bonuses fueled full speed ahead

I love betting on various sports, with basketball, hockey, and esports as my top picks. Already claimed bonuses for NBA and NHL—can’t go without them! No major complaints, though a few winning bets were unexpectedly refunded.

October 10, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Dear Rungchaeng,

Thank you for sharing your feedback! We're glad to hear you’re enjoying betting on your favorite sports and taking advantage of our bonuses. Regarding the refunded bets, please note that such cases may occur due to event cancellations or technical adjustments.

We appreciate your understanding and wish you continued success!

Best regards,
Melbet Team

Rated 5 out of 5 stars

Good odds

They have good odds, that's all I look for.

October 10, 2025
Unprompted review
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Reply from Melbet

Dear Sanjay,

Thank you for your feedback! We’re glad to hear you appreciate our competitive odds — we work hard to keep them among the best on the market.

We hope you continue enjoying your experience with Melbet, and we’re always here if you have any suggestions or questions.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Agents are stealing money marking the…

Agents are stealing money marking the withdrawal succesful and completed but never sending it don't use this platform even if you win someone will steal your money don't be fooled and scammed likeme

October 17, 2025
Unprompted review
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Reply from Melbet

Dear Lal Aqa,

We’re sorry to hear that you experienced difficulties with your withdrawal through an agent.

To help us investigate this issue further, please contact our Payment Department at processing@ar.melbet.com
.
Make sure to include your account ID, detailed information about the withdrawal, and any supporting screenshots or agent details.

Our team will do everything possible to resolve this matter as quickly as possible.

Kind regards,
Melbet Team

Rated 1 out of 5 stars

Very poor and bad experience about…

Very poor and bad experience about melbet
I am melbet agent and when my commission time come melbet security department block me
Totally waste my money and time
Please don't install this application

October 17, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Dear Majid,

We’re truly sorry to hear about the issue you’ve experienced. Please note that our security department only blocks accounts in cases where there has been a violation of our rules and policies.

If you are confident that you haven’t breached any of them, we kindly ask you to contact us at complaints@melbet.team
. Please include a detailed description of your situation along with your account ID.

Our team will do everything possible to carefully review your case and help resolve the issue.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Avoid this platform totally fraud

This platform totally fraud, customer service & agent work together.agent fraud with you customer service asking questions.one time you loss your money after you don't recover.you give full about what happened with you customer service not help you please avoid this game . Any people need proof contact me

October 16, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Dear SANDHU,

We’re very sorry to hear that you’ve encountered these issues.

We’d really like to investigate this situation further and would greatly appreciate it if you could contact us at complaints@melbet.team
, providing more details about your case along with any relevant information that could help us resolve it.

Please rest assured that we’ll do everything possible to assist you.

Best regards,
Melbet Team

Rated 1 out of 5 stars

melbet scam

id 246330013
Melbet scam… the payment agents are scammers! My withdrawal hasn't arrived. I contacted customer service and they asked for my transaction history during this period. I sent them the history. I've been waiting for my money for two months now and, to this day, still no money and still no response!

October 16, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Dear Salem,

We’re very sorry to hear that you’ve encountered an issue with your withdrawal.

It’s important for us to look into this situation carefully, so please contact our payment department at processing@ar.melbet.com
. Provide them with all the details of your withdrawal request and wait for their instructions on the next steps.

We truly hope your issue will be resolved as soon as possible.

Best regards,
Melbet team.

Rated 1 out of 5 stars

MelBet Refuses to Provide My Transaction History

After depositing many thousands of euros over several months, I requested from MelBet a complete review of my account activity - including deposits, wagers, and bonuses - to better understand how my loyalty rewards were being calculated.

Shockingly, their response was:

“Unfortunately, we cannot provide you with any specific data for security reasons.”

That means they refused to show me MY OWN transaction history. Any legitimate, licensed betting operator should be able to provide this information instantly - it’s the most basic form of transparency.

Instead, MelBet hides behind vague “security” excuses and provides no way for players to verify what they’ve actually spent or received. This is not how a trustworthy platform operates.

If a company can’t even show you your own account data, you should seriously question what’s happening behind the scenes.

STAY AWAY FROM THIS SITE - there are many many better options available.

October 15, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Dear Steve,

Thank you for sharing your experience with us.

We truly appreciate your feedback and will take your comments into consideration.

We’re also incredibly grateful that, among so many companies, you continue to choose and trust Melbet. Your loyalty means a lot to us.

Best regards,
Melbet team.

Rated 1 out of 5 stars

The problem is if you mail them only…

The problem is if you mail them only reply coming under process visa application better come fast days before I send complaint in your mail I’d no one give response yet when I loss before no any drama of verification but after when I start winning they say you need to do first documents verification I send it them all every week every documents belong to me

October 11, 2025
Unprompted review
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Reply from Melbet

Dear Hemant,

We’re sorry to hear that the verification process has caused you frustration.

However, please note that verification is a mandatory procedure for all users and is required for security reasons.

Our team is doing everything possible to ensure this process doesn’t take longer than necessary. If you have already submitted all the requested documents, we kindly ask for your patience while the final review is completed.

If you have any further questions, please don’t hesitate to contact us at complaints@melbet.team — we’ll do our best to assist you as soon as possible.

Update: We’ve received your message and will respond as soon as possible. We apologize for the delay in getting back to you.

We also provided an explanation under your previous review regarding the reason for the delay in your verification, and we’d like to repeat that information here.

At the moment, your account is undergoing a review by the payment system. This is a standard procedure designed to prevent fraudulent payment activities. Once the verification process is completed, you will receive a notification from our security team at your registered email address.

Thank you for your understanding and patience.

Best regards,
Melbet team.

Rated 1 out of 5 stars

I won around 6.5 lacs but the customer…

I won around 6.5 lacs but the customer support is asking me to deposit extra money to be able to withdraw funds, which seems fishy. Don’t play on melbet . Totally fraud

October 7, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Dear Kamal,

We’re very sorry to hear that you’ve encountered this issue.

Please note that withdrawals can only be made using the same payment method that was used to make your deposit.
If you wish to use a different method for withdrawal, you’ll first need to make a small deposit using that new method. This requirement is not part of any fraudulent activity — it’s simply a security measure to verify ownership of the payment method you intend to withdraw to.

However, if you are attempting to withdraw using the same method you deposited with, and you’re still being asked to make an additional payment, that does seem unusual. We’d like to look into this further.

Please contact us at complaints@melbet.team
, providing detailed information about the issue, your player ID, and screenshots showing where support requested the extra deposit.

We will thoroughly investigate the matter and do everything possible to assist you.

Best regards,
Melbet team.

Rated 1 out of 5 stars

Bhai is app me bilkul Mt khelo maine is…

Bhai is app me bilkul Mt khelo maine is app me 10k se 60k jita lekin jb mai withdrawal krne gya to isne Mera withdrawal ka option ko hi blok kr diya taki mai pura jita paisa har jayu bhai is app me bilkul Mt khelna mai dhoka kha chuka hu aap log mt fanchna is game me .bahut bra trap hai ye .

October 1, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello, Satish!

We apologize for the inconvenience you're experiencing with your withdrawal.

In order to investigate this situation, please send us your account ID, registered email address, and let us know if you've already completed the verification process.

Alternatively, you can also send this information directly to our support team at complaints@melbet.team.

Best regards,
Melbet team.

Rated 1 out of 5 stars

Very bad

Very bad
I didn't get my actual promo points.
They are seamless

October 1, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Sakib!

We're sorry that your promotional points were not credited correctly. Please provide us with more details about the issue.

Alternatively, you can write to our support team at complaints@melbet.team with more details about this situation.

We help you to resolve this as soon as possible.

Best regards,
Melbet team.

Rated 1 out of 5 stars

Withdrawal is not working it's only…

Withdrawal is not working it's only showing processing but not reached in the account it's fake guys don't trust them they all about to take our money When I asked for help they are not replying

September 23, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Sujit,

We’re sorry to hear about the issue you’ve encountered.

To help us investigate and resolve the matter efficiently, kindly provide the following details:

The email address used to create your Melbet account,
Your account ID,
Your bank account number,
A screenshot of the withdrawal request from your Melbet account,
The date and time of the withdrawal request,
The amount withdrawn,
The payment system used.

You may also forward this information directly to our Support team at complaints@melbet.team.

Kind regards,
Melbet Team

Rated 1 out of 5 stars

Keep on asking screenshot and video or…

Keep on asking screenshot and video or other details but don't know how to check

September 20, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Jo Jo,

Please be informed that according to our Terms and Conditions, the Сompany’s management reserves the right to conduct a video conference as a part of the identity verification process (or by requesting a video of the documents), and/or request for the documents to be sent by post.

If you need more assistance, please contact our Support team at complaints@melbet.team.

Kind regards,
Melbet team

Rated 1 out of 5 stars

I recently tried using the Melbet app…

I recently tried using the Melbet app and had a very disappointing experience. Yesterday, I attempted to deposit 215 DH into my account, but until now the money has not been credited. The payment was deducted from my balance, yet the app still shows nothing in my account
This is frustrating because I expected a fast and reliable process, especially since depositing funds is a basic feature. I tried waiting, but there has been no update, no refund, and no clear customer support response.
At this point, I cannot recommend this app, as trust is the most important factor when dealing with money. Until they fix these issues and provide faster, more reliable service, I would advise others to be careful before depositing their funds here.

September 20, 2025
Unprompted review
Melbet  logo

Reply from Melbet

Hello Noa,

We’re sorry to hear about the issue you’ve experienced with your deposit, and we appreciate you bringing it to our attention.

Please contact our Support team at processing@ar.melbet.com. In the email, please provide:

The email address linked to your account,
Your account ID,
Your bank account number,
A copy of the relevant bank statement,
The exact date and time of the deposit,
The deposited amount,
The payment method used.

Best regards,
Melbet Team

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