Melbet  

Dear Team!

I want to believe the competent team will look into my query as soon as possible. As a regular customer on your platform, it is very disheartening to rely on unfulfilled rules set by you!

I met all the required requirements to avail a bonus that was generated by your system, but disappointingly, is it over a year now waiting for the amount to be credited. I tried to encage customer care, but nothing came out of that and I simply wasted my time.

This is my account ID : 718749751

I am writing this to warn others. It has been one week since I deposited 100 MAD to my account (ID: 1628278643). I sent all the proof of payment, and I even received an official email from Melbet support confirming they received the money, yet they refuse to credit my account.
Every time I create a request, they reject it. I have sent multiple emails with screenshots of their own confirmation, but they are ignoring me. This is pure theft and unprofessionalism.
Account ID: 1628278643
Transaction Date: April 10, 2026
Status: Money stolen and not credited for 7 days.
Do NOT trust this site unless they resolve this issue immediately.

I am extremely disappointed with MelBet and how they treat loyal customers.

My account number is 850407237.

I have been an active user for a long time, making frequent and significant deposits. However, I later discovered that my account was set to receive cashback based on balance instead of placed bets — something that was never clearly explained to me.

Because of this, I received very few promo points despite my high level of activity and continuous deposits. When I contacted support and requested a fair review or compensation, my request was completely rejected without any flexibility or consideration.

They keep saying the system is “automated” and “final,” but this does not justify the lack of transparency or fairness. A serious platform should value loyal customers instead of hiding behind system limitations.

This experience has been very frustrating and disappointing. I expected much better treatment.

Based on my experience, I do not recommend MelBet.

UPDATE:

MelBet has responded asking me to contact their support via email again.

However, I have already contacted their support multiple times without any solution. Redirecting me again does not solve the issue and only delays it.

I am still waiting for a fair and transparent resolution regarding my account and cashback settings.

Imagine this.

You deposit money into your account. The funds never reach your gaming balance.

You contact support. You send countless emails. Replies are rare. When they do respond, they promise a refund. It never comes.

You post your experience on Trustpilot. They reply and ask you to email complaints @ melbet.team. You do it immediately. Still no resolution.

How would you rate this experience?

Misleading. Unreliable. Crooked.

Account: 1429404517

My 35K is stuck with the company for no reason I have provided them with all the required need still they are not allowing me to access my account I really want to take them to highest court of the world

.......

That is all excuse you have not to give my money

I will make sure i will sue you guys to the highest court

Tell me here what do you need i am ready to provide whatever documents you need

Melbet account id - 1617720233
I deposited 200 riyal using barq app to the provided account details.
The transection was successful and money debited from my account.
But money didn't credited on my melbet wallet.
I raised a complaint.
I sent many mails.
Provided all the documents.
It's been 3 days already
Still my issue not resolved.
I don't know where the hell is my money.
Either credit it on my account or refund it to my bank.
But i feel like fraud. They scammed my 200 riyal. Maybe the agent. Or the company is theft.
I used to love this website. Easy game play, good odds, easy diposit and withdrawal.
I suggested it to many my friends.
But after this case i no longer trust this website.
And i say this to all. I'm a youtuber. I'll make a complete video about this metter.
200 is not a big amount. But the thing is. Trust matters.

I had a very bad experience with Melbet.

I requested a withdrawal of 14000 DZD, but the money has not been received for more than 20 days.

They kept asking for multiple verifications. I provided everything, including a video from my BaridiMob bank app, which contains sensitive personal information.

Despite this, they continue to delay and ask for more unnecessary proofs.

This behavior looks like intentional delay to avoid paying users.

If my withdrawal is not processed immediately, I will escalate this case further and publish all evidence publicly.

I do not recommend this platform.

Hello, the problem persists and I am still waiting. Please help me get my money back and hold this fraudulent agent and anyone who assists him accountable.

scammer. i pay already 7 days ago they don't give my deposit amount on my gaming account. no one reply me

I am from Morocco and I want to share my experience with Melbet.

My account (ID: 1468348711) was suddenly closed after I contacted the Security Department, without any clear reason. I did NOT withdraw my funds, and there is still a remaining balance of 3997 MAD in my account, which is only my deposited money.

I provided all the requested documents, including a selfie with my ID and the security email visible, as well as my bank statement, but my account was still blocked.

After the account was closed, I lost access to my balance and was unable to withdraw it.

I kindly ask Melbet to review my case, provide proof if any withdrawal was made, and allow me to withdraw my deposited funds.

Account ID: 1468348711

I have been trying to verify my account (ID: 1607794175) for days. I provided all the requested documents, including the selfie with my ID and the security email visible, yet I am only receiving automated responses. My funds are being held without a valid reason despite my full compliance with their security requirements. I need an immediate manual review and my account to be unlocked. This is very unprofessional."
Update: It's Monday and still no response or resolution for my account 1607794175. My money is still held. This is unacceptable

I am Akash Deore, using MELBET since 2020 (ID: 200825587). My account was blocked on 4 September 2022.

I have always played using my own deposited money and never used any bonus. I have not violated any terms and conditions.

I referred my tenant, Mr. Ravindra Baburao Patil (ID: 227272675), and only helped him with registration and basic usage as he is not familiar with English. He used his own mobile, bank account, and played independently. We are two different individuals, though we share the same residential address.

I never used his account nor allowed him to use mine. He stopped playing in January 2022.

I have already submitted all required documents and can provide any additional proof. I kindly request you to review my case and unblock my account, as I have funds in it.

Your security team has blocked my mail id. So they are not getting my mails.

Title: Unjust Account Closure, Withheld Funds, and No Response from Support – MelBet Partners

I am submitting this complaint against MelBet Partners due to unfair account closure, blocked access to my player account, withholding of my legitimately earned affiliate funds, and lack of response from their support team.

Affiliate ID: 3296219
Player Account ID: 1312679945

I was promoting MelBet in good faith and in full compliance with their terms and conditions. I successfully generated legitimate affiliate earnings and transferred these profits to my player account, as allowed by the platform.

I did not withdraw the funds and left them in my player account. Shortly after, I received a message stating that my affiliate account could not be confirmed, and it was closed without any clear explanation or evidence of violation.

After this, I attempted to log in to my player account, but I was unable to access it. The system indicated that my password was incorrect. I tried multiple times to reset my password using the "Forgot Password" option, but I did not receive any reset email.

Additionally, I contacted their support team via email () to resolve the issue, but I have not received any response so far.

This situation raises serious concerns:

- My earnings were generated legitimately.
- Funds were transferred but never withdrawn.
- My affiliate account was closed without justification.
- My player account access was blocked immediately after.
- Password recovery is not working.
- Support team is unresponsive.

I request the following:

- A clear and detailed explanation for the account closure.
- Immediate restoration of access to my player account.
- The ability to withdraw my funds without restrictions.

If this issue is not resolved promptly, I will continue escalating this matter through multiple complaint platforms and relevant authorities.

I hope this issue will be handled fairly and transparently.

Sincerely,
Hassan

I have been unable to withdraw my money from MelBet for over 30 days, and this situation is extremely frustrating.

The only withdrawal method available to me (POS agent) has completely disappeared from my account. The agent I previously used is not responding at all, and his phone is switched off.

I contacted customer support many times, provided all requested documents and screenshots, and fully followed their instructions, including account verification and account merging. Despite this, I keep receiving the same repeated responses that the issue is “under investigation” with no real progress or solution.

At this point, I am completely unable to access my funds, which is unacceptable.

This experience has seriously affected my trust in the platform. I strongly advise others to be very careful.

I still hope MelBet resolves this issue immediately so I can update this review accordingly.Update: MelBet asked me to contact their processing email, which seems to be a standard response. I am waiting for a real solution to my withdrawal issue.Additional details:

My withdrawal issue started more than 30 days ago. I attempted to withdraw my funds using the only available method (POS agent), but suddenly the option disappeared from my account.

The agent I used before is not responding on WhatsApp, and his phone is switched off.

I contacted MelBet support many times and received only repeated responses saying the issue is under investigation without any real solution.

After posting this review, I was asked to contact the processing team. However, they informed me that this issue is not their responsibility and redirected me back to support.

This has created a continuous loop with no resolution, and I am still unable to access my funds.

All screenshots and evidence are available.

You blocked my account for security reasons and I cannot withdraw money. Why did you do this, and I expect proof of this. Otherwise, I will file complaints with all legal licensing authorities regarding your company, if that's the license you are registered with.

Updat
SCAM WARNING: Circular Deception & Refusal to Close Account
​Review Update: > After my initial review, the "Customer Support" replied here telling me to contact the "Security Department". I did exactly that, and the Security Department's response was: "Go back to Customer Support".
​This is a clear and intentional "Ping-Pong" tactic to avoid closing my account and to ignore Responsible Gambling rules. They are publicly lying in their responses to look professional, while privately dragging me into an endless loop.
​I have screenshots of this circus. If my account is not closed immediately, my next step is a formal complaint to the Curacao eGaming licensing board with all the evidence of this manipulation.
​Don't trust their "helpful" replies here; it’s just a show.
​I strongly warn everyone to stay away from this site. I created an account , I immediately requested to delete my account and personal data.
​Despite providing my Government ID and Phone Verification, the support team is intentionally stalling and refusing to close the account. They claim that "gaming accounts cannot be permanently deleted," which is a blatant lie and a direct violation of the Curacao Gaming License (No. 8048/JAZ2020-060) and Responsible Gaming standards.
​They are holding my personal data hostage and ignoring my legal right to Permanent Self-Exclusion. This is a serious privacy breach and unprofessional conduct.
​My Account ID: [679182163]
​I will not remove this review until I receive official confirmation that my account is permanently deleted and my data is wiped from their servers. I am also filing a formal complaint with the Curacao Gaming Control Board........

​Update: I have already followed your instructions and contacted your Security Team via email as requested. I provided my Account ID: 679182163. I am now waiting for official confirmation of the permanent account closure and data erasure. I will only update this review once my request is fully processed.

Withdrawal Issue & False Information - ID 1577147901 - Unprofessional Support
writing this to warn others about Melbet. I have a major issue with a deposit of 160,000 DZD and winnings that were illegally voided on March 5th/6th.
Even though agent Qasim admitted there was a technical error (Inquiry #14205112), the support team is now stalling and providing false information, claiming my email is not linked to my account—which is a complete lie as my account is fully verified.
I have all the screenshots, chat transcripts, and proofs. They are withholding my money without any legal reason. If this is not resolved immediately, I will escalate this to the Curacao Gaming Authority.
Account ID: 1577147901
Status: Unresolved - Avoid this site!

I made a deposit of 500 EGP on March 12, 2026, at 5:27 AM, and the transfer went through. I contacted the all supports ( mail.phone) and sent them a screenshot of the transaction and a video from the Vodafone Cash app showing the process and the transaction ID. I also sent a screen recording of my conversation with support, where they confirmed the transfer was successful and that the issue is with the company's agent number. Despite all this, they are asking for a stamped account statement, which is impossible since it requires a prosecution warrant and a company letter. It feels like they are setting a trap so I would give up on my money .
my ip : 1477993063

Absolute scam banned my account for absolutely no reason with active bets in it

One of the worst apps to work with as depositing is oky but when it comes to withdrawing you cannot as they keep sending withdrawing codes that are rejected coz they are a scum in totality.