Melbet  

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Id 797596421 I m an active player on this site and seldom had problems except for the one time I did, it exposed the customer support entirely. I deposited 1540 inr via UPI intent method which they... See more

Rated 1 out of 5 stars

I am writing this review because Melbet's support is failing to clear my payment issues. I have a total of ₹6,000 stuck across three separate UPI Direct transactions from May 30th and 31st. The mone... See more

Company replied

Rated 1 out of 5 stars

Save yourself and your money and don't use this app because you will lost everything After i deposit by bank transfert and then contact them by email why funds did not arrive in the app they questio... See more

Company replied

Rated 5 out of 5 stars

I love betting on various sports, with basketball, hockey, and esports as my top picks. Already claimed bonuses for NBA and NHL—can’t go without them! No major complaints, though a few winning bets we... See more

Company replied

Company details

  1. Bookmaker
  2. Online Casino or Bookmaker

Written by the company

Live bets on sports. MelBet Betting Company represents your opportunity to use your knowledge to earn a profit. After making a deposit you can place bets on football, tennis or horse racing with no restrictions. To learn more about our rules and policies, check https://melbet.com/en/information/rules


Contact info

Breach of guidelines

All reviews

(1,525)

350 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Melbet Blocked My Account After Placing A Withdrawal (Account ID:6577382)

Melbet Account ID:6577382

After placing a bet on Melbet and winning, I requested a withdrawal from my account. Usually, withdrawals from their platform hit my bank account in under 10 minutes, so when this one started taking hours, it immediately seemed strange.

It was already late, so I went to sleep. When I woke up, I saw an email from Melbet saying I needed to complete a “video verification” because my account had been flagged.
When I tried to log in to check what was going on, I was met with a message saying my account had been blocked.
Honestly, this feels very unfair. It’s like the moment someone wins and tries to withdraw their money, their account suddenly becomes an issue. Instead of processing the withdrawal, they block the account.

For context, I currently have over ₦200,000 in that Melbet account, and now it’s suspended without any clear explanation. Even if they decide to permanently close my account, the least they could do is allow me to withdraw the money that belongs to me.

Right now it just feels like my funds are being held for no good reason, and that’s not how a legitimate platform should treat its users.
To anyone thinking about joining Melbet, just be careful.

My experience so far has been really frustrating and disappointing. I honestly wish I had seen the many negative reviews before putting my money on their platform.

(Edit: Adding more context)
this issue started on March 5th, 2026. Since then, I’ve been in contact with Melbet support. They asked me to send a live photo of myself holding my valid government-issued ID for verification.

I’ve done that multiple times and sent the photos through email as requested.

Despite this, they keep replying with the same scripted response claiming that the text on the ID is not clearly visible. That doesn’t make sense because the image is perfectly clear the details on the ID can easily be seen.

At this point, it feels like they are just making excuses instead of resolving the issue. I have submitted every document they asked for, yet my account is still blocked and my funds remain inaccessible.
It’s extremely frustrating and makes the situation look very questionable.

March 5, 2026
Unprompted review
Melbet  logo

Reply from Melbet

Dear Emmanuel,

We understand your concern.

After careful review, we would like to inform you that the account provided does not exist in our records.

Should you have any additional information or questions, please do not hesitate to contact our Support team.

Kind regards,
Melbet Team

Rated 1 out of 5 stars

Very Bad Experience

Very Bad Experience – Funds Not Credited
I am writing this review to warn others about my current situation.
I have made three separate deposits, all successfully deducted from my bank account. However, none of these deposits have been credited to my Melbet account.
I immediately created support tickets for all three transactions and contacted customer service via email. I provided all requested documents, including official bank confirmation, transaction IDs, dates, and proof of payment.
Despite fully cooperating and sending every required document, nothing has been resolved. It has now been more than a week with no clear answer, no timeline, and no solution — only repeated requests to “wait.”
This is completely unacceptable. Deposits should not take over a week to process, especially when verified proof of payment has been provided.
Holding customers’ money without resolution damages trust and raises serious concerns about reliability.
I expect immediate action to credit my account or refund my money. Until then, I cannot recommend this platform to anyone.
I sincerely hope this issue is resolved quickly

February 23, 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Gladiator Pro max,

We are deeply sorry to hear about the issue with your deposit.

In order for us to investigate this matter, please contact our Support team at processing@ar.melbet.com.

Thank you for your cooperation.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Worst experience ever

Worst experience ever
I made a deposit but when I am trying to withdraw its not showing any options to withdraw . Its all greyed out
How to withdraw my winnings now ?
If u call their customer care they just give reasons and cut the call
Issue not yet resolved
Worst betting app ever

March 1, 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Ajr,

We’re sorry to hear that you’re experiencing an issue with your withdrawal, and we understand how concerning this can be.

To investigate the matter thoroughly, please provide the following details:

The email address used to register your account
Your account ID
Your bank account number
A screenshot of the withdrawal request from your Melbet account
A copy of your bank statement
The date and time of the withdrawal request
Your country of residence
The withdrawal amount
The payment system used.

Alternatively, you may send all the requested information directly to our Support team at complaints@melbet.team.

Thank you for your understanding and cooperation.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Melbet is such a scam

Melbet is such a scam. My bets were winning based on the official box scores of the National Basketball Association (NBA). The over bets I placed should have won, but on their end they were marked as losses. They have their own reference for NBA stats. It feels like you’re not allowed to win two times in a row, or else something like this happens to you.

Their customer service is also useless. They don’t take any action and are completely worthless.

March 2, 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Novaro,

We’re sorry to hear about the issue with your bet.

To investigate this matter further, could you please provide the following details:

The email address used to register your account
Your account ID
Your country of residence
The coupon number
The source.

Alternatively, you may send the requested information directly to our Support Team at complaints@melbet.team for further assistance.

Best regards,
Melbet Team

Rated 1 out of 5 stars

I already sent an email to your…

I already sent an email to your security team. Awaiting your response

January 30, 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Egbe,

Please note that all queries are processed by our Security Team strictly according to the queue order in which they are received. We kindly ask for your patience while your request is being reviewed.

Additionally, we strongly recommend sending emails from the same email address that was used to create your Melbet account. This helps us verify your information faster and process your request more efficiently.

Best regards,
Melbet team

Rated 1 out of 5 stars

I cannot withdraw my money

I cannot withdraw my money. When I try to access the withdrawal page, a blank white page appears with no options and it says "Authorization failed".
Id :1285627715
I contacted them and they said that the problem goes back to the security department. I contacted the security department and they did not respond for 3 days.

February 18, 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Huda,

We’re sorry to learn about the issue you’ve encountered.

Please reach out to our Support Team at processing@eg.melbet.com and share all relevant details so they can assist you accordingly.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Scammers and Customer service is Trash here

Customer service is Trash here, did email, chat support and called me.
Nothing resolve, giving me alibi's and delay resolution. Until now still did not receive anything from my deposit.

I got all the documents, proof, screen shots and screen recordings and this melbet site and app with there customer services are bunch of Scammers after they receive my money.

Update it's already March 4, 2026
Until now they are still investigating, since month of February lol.
I have submitted everything with there response and documents needed still no answers. SCAMMERS AND FRAUDSTERS!!
BE CAREFUL OF MELBET DON'T BET ON THIS SITE.

February 20, 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Livan,

We confirm that we have received all the requested details via email. Your case is currently under investigation.

Thank you for your patience and cooperation.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Fraud Company

Fraud Company
This company worker Fraud
Mere sath 15500 ka fraud kar gyi company

February 19, 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello B. Tech Expert,

We’re sorry to hear about the issue you’ve experienced.

To investigate this matter as quickly as possible, could you please provide the following details:

Your account ID,
The email address used to register your account,
Your country of residence.

Alternatively, you may send these details directly to our Support team at complaints@melbet.team.

Best regards,
Melbet Team

Rated 1 out of 5 stars

My second game Winning was carried out…

My second game Winning was carried out to the 3rd game result without my consent and it turns out that I lost the second game even the team I bet on won, chat support is totally unreaible it went offline without fixing the issue and I did my money back, TOTALLY SCAMM and Untrustworthy, don't use this App

February 19, 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Kristopher,

We are deeply sorry to hear about your experience.

To investigate your case thoroughly, could you please provide the following details:

Your account ID,
The email address used to register your account,
The coupon number.

You may also send all the requested details directly to our Support team at complaints@melbet.team.

Best regards,
Melbet Team

Rated 1 out of 5 stars

They are just worried about stealing…

They are just worried about stealing from customers, I've even lost more than I've won on your site but somehow, you don't want to pay what you owe. I submitted every document you asked for and since there's nothing left to ask, you just steal the money. Focus on actually being a good sports book and not wanting people to think that you are

February 12, 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Mar,

We understand your frustration.

Please be informed that the account with the provided ID does not exist in our system.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Withdrawal Held for Over a Week – Endless Verification Requests

Country is NIGERIA
GMAIL IS Muizgbadebo324@gmail
I am writing this review to share my frustrating experience with MELBET.
My Bet ID is 1550885353, and my withdrawal has been on hold for over a week due to repeated verification requests. Each time I submit the required document, I have to wait about 72 hours for a response, only to be asked for a different document. The process keeps repeating without resolution.
I provided my bank statement generated directly from the official app of PALMPAY, but it was rejected as “fake.” I was then asked to provide an electricity bill. In my area, we use prepaid meters, so I generated the bill from the official app of Ibadan Electricity Distribution Company (IBEDC). This was also rejected as “not original.”
To further prove its authenticity, I even recorded a video showing the document being generated from the official platform, which was acknowledged by their team. Despite this, my withdrawal is still being withheld.
I have cooperated fully and submitted genuine documents from official sources. The long response intervals and repeated document requests have caused unnecessary stress and delay.
I hope this issue is resolved promptly and that the company improves its verification process to avoid putting other customers through similar frustration.
— Muiz Gbadebo
Bet ID: 1550885353

February 11, 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Muiz,

We understand you concern regarding the verification procees.

Please be assured that the security and confidentiality of our customers’ data are our top priorities. As part of our standard verification procedures, the Security Service may request certain documents or information necessary to confirm a customer’s identity and to verify the accuracy of the details previously provided. This may include, but is not limited to, identification documents and proof of personal information.

Please be informed that our Security Team is currently awaiting the original payment statement clearly showing the transactions made to our side.

Kindly forward this document directly to the Security Team’s email address for further review and verification.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Melbet Canada & 1xBet Canada – A Predator Masquerading as a Casino

Let’s call this what it really is: Melbet and 1xBet are not casinos. They’re digital predators dressed up as entertainment platforms, designed to suck money out of players and make sure it never comes back.

Deposits? Oh, they’ll take your money instantly—no questions, no friction, no checks. But the moment you try to withdraw? Suddenly, all the payment methods you used are “not available.” Convenient, right? It’s like a one-way trapdoor. Money goes in, but it never comes out.

These brands are owned by the same shady company, so don’t be fooled by the different names. It’s the same scam wearing two different masks. There’s a reason they can’t operate freely in their own countries—because real regulators would shut them down instantly. So instead, they roam other countries like parasites, targeting players who just want entertainment and fair play.

And how are these predators allowed to operate in Canada? Do they pay taxes? Highly doubtful. Everything about them screams offshore shell operations and regulatory dodging. If any serious authority actually looked closely, they’d probably be chased out faster than they can print another fake promo banner.

Their “cashback” promotion is another joke. It’s engineered to keep you losing and thinking you’re getting something back. Try withdrawing that cashback and see how fast the system turns into a brick wall. Good luck even getting to that point.

This isn’t gambling. This is exploitation.
This isn’t a casino. This is a wallet-draining machine.
And the people behind these platforms? They are the kind of opportunists who profit from other people’s hope and entertainment.

The best thing anyone can do is stay away, spread awareness, and expose these platforms. Companies like this should never have existed in the first place.

--Feedback : They asked for my details, provided them all. They want me to send email to complaints @ melbet.com instead of posting a review. Lol.
I think I hurt their chest with these facts about their site.
If this review gets taken down, that clearly means, TRUSTPILOT received their offer to delete this review. This will be posted all over the internet. Reddit, Google, Quora, Instagram, Facebook, Twitter.

February 11, 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Ariel,

We are sorry to hear about your experience.

Please note that Melbet has no affiliation whatsoever with 1xBet.

Unfortunately, the information provided in your claim is not sufficient for us to fully understand the issue you are experiencing. To assist you effectively, we kindly ask you to provide a more detailed description of your concern.

Please reach out to our Support Team at complaints@melbet.team with complete details of the matter so we can review and resolve it as quickly as possible.

We look forward to your response.

Best regards,
Melbet Team

Rated 1 out of 5 stars

SCAM online site.

SCAM online site.
been trying to withdraw my winnings for days thru interac,they keep refusing the withrdawal and telling me to try again later, they reasoning keeps going round and round for days now, no answers they just keep telling you to try later or technical issue. its been days nothing happen, they just scamming people. avoid this betting site at all cost.

February 10, 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Jomel,

We’re sorry to hear that you’ve experienced an issue with your withdrawal.

Please be informed that withdrawals via this method are currently unavailable due to technical reasons.

We recommend using an alternative payment method. To withdraw funds using a different method, you will need to make a new deposit through that method first and then submit a withdrawal request using the same method.

Alternatively, you may wait until the issue is resolved.

Thank you for your understanding.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Melbet company is a scam, AVOID THEM

This company is a scam.

Account ID: 8136731734

My account was blocked for Identity verification. I sent an email to the team on 27th January regarding that.

I was asked to provide my Identity card, picture holding same identity card and phone containing our email exchange, then a transaction history of my bank where I made deposits into my melbet account.

I provided everything requested for. Next the team said I should hold on for video verification before I can access my account.

This back and forth has been going on for 15 good days, that is half a month, I keep asking for either the video verification, access to my account or a refund of my money, but they keep saying I should wait, they will get back to me.

For 15 days you can reply my mail saying I should wait, but can’t allow me access to my account, am I had running games as at the timey account was restricted

They are scams who just want to take my money, and it is sad

**Update:
I have sent a mail to the complaints team as requested. Cannot share my email here due to T&C.

My account ID is visibly up there if truly Melbet wants to resolve my issue.

Country: Nigeria

Till then, please stay away from them, they are terrible scammers.

Update: 13-Feb-26
Melbet is claiming in trustpilot that my profile does not exist

How every two days ago they acknowledged my mail and documents which I provided still on trust pilot. Shame on you guys

Meanwhile, I have been communicating with the verification team and also copied the complaints team in the mail regarding this issue and was told by the verification team that I should wait between 90 days to 1 year for resolution is this issues.

This simply means you have scammed me of my money and do not plan to repay me

Check mail correspondence from sabgyy@gmail and tell me you did not get my mail nor have my account

Bunch of scammers.

EVERYONE SHOUKD STAY AWAY FROM THEN PLS

January 27, 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Nzube,

We understand your concern.

Please be informed that after carefully checking our records, we were unable to find any account associated with the number you provided.

Kind regards,
Melbet Team

Rated 1 out of 5 stars

Scam bookmaker

Scam bookmaker. Avoid at all cost. All of them betwinner , 1xbet , malbet is exactly the same and the have many other. But all is same company. I create account on malbet I didnt even claim bonus etc. I deposit usdt and I won and when I try to withdraw deposit they suddenly as for document which I have no problem of providing. But they keep repeating same message even after i sent the document exactly the way they asked. Careful its a scam. Dont take my words. Try yourself and see for sure. Fraudulent and scam bookmaker. Scammers. They now ignore my emails. Dont ever use their services. Its biggest scam

February 8, 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Fernando,

We’re sorry to hear about the difficulties you’re experiencing.

Pease note that Melbet has no affiliation whatsoever with 1xBet.

We previously sent you an email requesting the necessary information to proceed with a further investigation. Unfortunately, we have not yet received a response containing all the required details.

To initiate the investigation, we kindly ask that you provide the requested information at your earliest convenience.

Kind regards,
Melbet Team

Rated 1 out of 5 stars

Greedy website…

This website has kept me away from withdrawal over two weeks on their verification only because I won money here. They are scammers and they don't play fairly

January 18, 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Morris,

We understand the concern regarding your account.

As part of our standard security procedures and in line with our Terms and Conditions, our Security Team may require verification documents, including information related to account deposits, to ensure the safety of your account.

To help us proceed, please provide the following information:

The email address linked to your account
Your account ID
Your country of residence.

Alternatively, you may send all the requested information directly to our Support team at complaints@melbet.team.

We appreciate your cooperation.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Another fruad happened in Melbet with…

Another fruad happened in Melbet with me .and i have noticed every fraud that happened is on friday only first payment of 10000 twice in December and than 30000 in January and 9800 on 6th feb .. i have provided every details .. but they don't get satisfied . When i ask them for proof they say they don't provide proof . So it's a request to the government as well as people of all over the world . Stop using this fake and fraud site . They are just fraud nothing else ...

February 6, 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Naveen,

We’re sorry to hear about the difficulties you experienced with your deposit.

Please be advised that our team is actively reviewing your case and working to resolve the issue.

If you have encountered any problems with another deposit, kindly provide the following details:

Time of the deposit
Bank statement
Payment method used.

Alternatively, you may send all details directly to our Support team at complaints@melbet.team.

Thank you for your patience and cooperation.

Kind regards,
Melbet Team

Rated 1 out of 5 stars

Scam

Scam
Don't use this scam app. I still haven't received the deposit i made on 21st of January. When I contacted support they just brushed it off by saying it’s “system error” there is nothing they can do. They didn't even refund. I am actually filing official report.

January 21, 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Bluesky,

We’re sorry to learn that you encountered an issue with your deposit.

To help us review this matter, please kindly share the following details with us:

the email address associated with your account,
your account ID,
your bank account number,
a copy of your bank statement,
the date and time the deposit was made,
your country of residence,
the deposit amount,
the payment method used.

You may also forward this information directly to our Support team at complaints@melbet.team.

Kind regards,
Melbet Team

Rated 1 out of 5 stars

Title: 14 Days of Theft & Deception - Legal Actions Initiated Against Melbet

It has been over 14 days since Melbet withheld 500 USD from my account following a technical bug in their "Fast Keno" game. Despite their polite "PR" response here on Trustpilot, the reality is a total scam.
​I have officially initiated legal and administrative procedures with the relevant gambling authorities and international mediation platforms to recover my funds. I will no longer accept their automated excuses.
​Here is why Melbet is a fraudulent platform:
​Zero Transparency: For 14 days, they have refused to provide a case number or any concrete tracking. They use "shuffling" tactics, moving my file between random departments (Promo Experts, Slot Experts) just to waste time.
​Hiding Evidence: Immediately after I reported the issue, they removed the game from their site to erase traces of the bug. They then had the nerve to ask me for screenshots of a game THEY deleted!
​Broken Promises: Their support explicitly promised a resolution within 24 hours. Once the deadline passed, they shamelessly claimed it was just an "expectation," not a promise. This is pure bad faith.
​Exhaustion Strategy: They are deliberately delaying the process, hoping that I will give up on my money.
​Player ID: 273101735. I will not stop until I recover my money and expose these fraudulent practices on every gambling forum. A site that hides its own technical failures to steal from its customers does not deserve to operate.
​Players, stay away: your funds are NOT safe with Melbet.

February 2, 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello Mohammed,

We understand your concern.

We confirm that we have received all the information you provided via email and are currently reviewing your case. Please rest assured that our team is working on it, and we will update you as soon as possible.

Thank you for your patience and cooperation.

Best regards,
Melbet Team

Rated 1 out of 5 stars

Worst app I ever seen …withdraw method…

Worst app I ever seen …withdraw method disable since one month ..complete cheaters ..please don’t use Melbet …customer support no 1 bakwas people …alredy iOS me se nikal diya app mostly 1 week or 10 days chaltha a app rich 11 jaise a app be close hone wala hay withdraw your amount stay safe ..am alredy loss all the money in this app …

February 2, 2026
Unprompted review
Melbet  logo

Reply from Melbet

Hello,

We are sorry to hear about the issue you have experienced.

To investigate the matter, please provide the following details:

The email address used to create your account,
Your account ID,
Bank account number,
Screenshot of the withdrawal request from your Melbet account,
Bank statement,
Date and time of the withdrawal request,
Country of residence,
Withdrawal amount,
Payment system used.

Alternatively, you may send all the requested information directly to our Support team at complaints@melbet.team.

Best regards,
Melbet Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look