Being new to the website, I copied and pasted two discount codes for new customers. Both codes received a RED lettered response stating those codes had expired! I contacted the company and they don't... See more
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Review summary
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Reviews shaping this summary
A great selection. The figures and accessories are of good quality, even though some were made in China. The paint job isn't always perfect, so some areas may need to be reworked. Shipping to Germ... See more
Company replied
I have purchased from Melody Jane for sometime now. The response time is amazing and goods are delivered almost before I expect them. Even the pre-Christmas (panic) buy arrived in time! The items I... See more
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All items we have ordered from Melody Jane Dolls Houses have arrived very promptly and well packed. We have no hesitation in recommending this company and will definitely be purchasing from them again... See more
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Company details
About Melody Jane Dolls Houses
Written by the company
Melody Jane Dolls Houses
With over 20 years of experience, we are proud to be suppliers of miniatures from all over the world, we strive to give an exceptional shopping experience and work tirelessly to pick, pack, and ship your orders to you promptly.
Reward ClubThe Reward Club is for all members, past, present, and future. If you register for an account with us at Melody Jane, you'll instantly be in the club and you can start earning points immediately.
5 Points for every £1 you spend!Special coupon code to celebrate your birthday!
Exclusive Double & Triple Reward Club Points plus 500 Reward Club Fridays are offered frequently.
Free UK & International Delivery* Tracked delivery to give you peace of mind. Order over a certain amount and you will receive this service free!
28-day Returns
We understand that sometimes things can change. That's why we're happy to offer a hassle-free return policy for all online orders. If for any reason you're not completely satisfied with your purchase, you can return the items to us within 28 days.Dolls Houses New Stock Accessories Furniture Reward Club
Contact info
Bryn Road, LL22 9HN, Towyn, United Kingdom
- +441745330072
- support@melodyjane.com
- www.melodyjane.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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I received my package in just two days
I received my package in just two days, on time to bring them in my flight to Mexico. The items are exactly as in the photos.
November 15, 2025
Reply from Melody Jane Dolls Houses
Thank you for leaving us a 5-star review. We are glad you are happy with your order.
fast delivery and good quality
November 17, 2025
Reply from Melody Jane Dolls Houses
We are glad you are happy with your order and the quick delivery. Thank you for leaving a positive review.
quick post and the most gorgeous settees
November 16, 2025
Reply from Melody Jane Dolls Houses
Thank you for leaving us a 5-star review. We are glad you are happy with your items and the quick delivery.
Spoke to a very friendly and…
Spoke to a very friendly and knowledgeable representative on the phone .
Received my goods next day .
November 12, 2025
Reply from Melody Jane Dolls Houses
We are glad we were able to help you and that you received your order quickly. Thank you for taking the time to leave us a review. We look forward to speaking to you again soon.
They have really special dollhouse…
They have really special dollhouse items that you can't get anywhere else.
November 5, 2025
Reply from Melody Jane Dolls Houses
Thank you for leaving us a 5-star review. We are glad that you ike our things. Hope to deal with you again soon.
Excellent experience
Thorough and detailed presentation with photos. Impeccable service. Thank you.
November 3, 2025
Reply from Melody Jane Dolls Houses
Thank you, Jane, for leaving us a 5-star review. We are glad you were happy with your order and the service provided.
Good site.
While expensive the items are good and arrive quickly. You can also collect loyalty points which help to future purchases although sometimes you have to email for these to be acknowledged.
January 22, 2025
Reply from Melody Jane Dolls Houses
Thank you for the 5-star review. Our reward club is very popular, so sometimes it can take a day or two for your points to be added to your account.
Clear description of goods
Clear description of goods. Well packaged and delivered as promised.
November 2, 2025
Reply from Melody Jane Dolls Houses
Thank you for leaving us a 5-star review. We look forward to dealing with you again soon.
Reply from Melody Jane Dolls Houses
Thank you for leaving us a review Susanne. We are glad you liked your items.
I am delighted with Melody Jane
I am delighted with Melody Jane. Their service is excellent, delivery on time and products are exquisite. Unfortunately one of my items was received broken but Zoe dealt with it and I received a refund the next day. Exceptional customer service.
October 30, 2025
Reply from Melody Jane Dolls Houses
Hi Paul, thank you for leaving us a 5-star review. We apologise again for the broken item. I am glad Zoe dealt with this quickly for you. We hope to see you again soon.
Paper quality was great and looks…
Paper quality was great and looks brilliant in dolls house.
November 5, 2025
Reply from Melody Jane Dolls Houses
We are glad you liked your items. Thank you for leaving us a review.
Very nice product exactly what I…
Very nice product exactly what I ordered
Will shop again
October 28, 2025
Reply from Melody Jane Dolls Houses
Hi Andrew, Thank you for your order and for leaving us a 5-star review. We look forward to dealing with you again soon!
Mixed experience
Having problems with placing an order
First with postage offer this was sorted by email
Then placing my order was a problem as it kept taking off an item when I checked out.
I placed the order over the phone and the goods were delivered very quickly. Products all good quality
October 25, 2025
Unprompted review
Reply from Melody Jane Dolls Houses
Hi Helen,
Thank you for taking the time to leave us a review. I am glad we were able to help you place your order over the phone.
Many thanks for your order, and we hope to liaise with you again soon.
Fantastic products and quick delivery.
October 20, 2025
Reply from Melody Jane Dolls Houses
Your continued custom is appreciated. Thank you for taking the time to leave us a review.
Reply from Melody Jane Dolls Houses
As it should be :) Thank you for taking the time to leave us a review. Hope to deal with you again.
Excellent service
They had quality items that arrived the next day, i will be using again in future for my new hobby!
October 24, 2025
Reply from Melody Jane Dolls Houses
Thank you for the review, we appreciate you taking the time away from your new hobby:) We look forward to your next visit.
Melody Jane items are brilliant,the…
Melody Jane items are brilliant,the service is excellent,I had a problem with one order but the representative sorted it out,great company
October 24, 2025
Reply from Melody Jane Dolls Houses
Thank you for the review, I'm glad we were able to sort out the problem. I hope to see you again soon.
Reply from Melody Jane Dolls Houses
Thank you for taking the time to leave us a review. I'm glad your order got to you quickly. Please call again.
Perfect go to for dolls house accessories
Items as described. Prompt delivery. Comprehensive catalogue of pieces well set out on website.
October 15, 2025
Reply from Melody Jane Dolls Houses
Thank you for your comments. We appreciate you taking the time.
Google confusion
I googled doll's drawer handles screws but these aren't screws. However, they look good and hopefully can be glued on.
October 4, 2025
Reply from Melody Jane Dolls Houses
Thank you for taking the time to leave us a review. I hope your handles look lovely.
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