Being new to the website, I copied and pasted two discount codes for new customers. Both codes received a RED lettered response stating those codes had expired! I contacted the company and they don't... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A great selection. The figures and accessories are of good quality, even though some were made in China. The paint job isn't always perfect, so some areas may need to be reworked. Shipping to Germ... See more
Company replied
I have purchased from Melody Jane for sometime now. The response time is amazing and goods are delivered almost before I expect them. Even the pre-Christmas (panic) buy arrived in time! The items I... See more
Company replied
All items we have ordered from Melody Jane Dolls Houses have arrived very promptly and well packed. We have no hesitation in recommending this company and will definitely be purchasing from them again... See more
Company replied
Company details
About Melody Jane Dolls Houses
Written by the company
Melody Jane Dolls Houses
With over 20 years of experience, we are proud to be suppliers of miniatures from all over the world, we strive to give an exceptional shopping experience and work tirelessly to pick, pack, and ship your orders to you promptly.
Reward ClubThe Reward Club is for all members, past, present, and future. If you register for an account with us at Melody Jane, you'll instantly be in the club and you can start earning points immediately.
5 Points for every £1 you spend!Special coupon code to celebrate your birthday!
Exclusive Double & Triple Reward Club Points plus 500 Reward Club Fridays are offered frequently.
Free UK & International Delivery* Tracked delivery to give you peace of mind. Order over a certain amount and you will receive this service free!
28-day Returns
We understand that sometimes things can change. That's why we're happy to offer a hassle-free return policy for all online orders. If for any reason you're not completely satisfied with your purchase, you can return the items to us within 28 days.Dolls Houses New Stock Accessories Furniture Reward Club
Contact info
Bryn Road, LL22 9HN, Towyn, United Kingdom
- +441745330072
- support@melodyjane.com
- www.melodyjane.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Melody Jane Dolls Houses
Thank you, Christine, for taking the time to leave us a review. I am glad you enjoy shopping with us. Thank you for your order.
My order came quickly and was in…
My order came quickly and was in perfect condition! Thank you!
May 5, 2025
Reply from Melody Jane Dolls Houses
Thank you, Kate, for taking the time to leave us a review. I am glad you enjoy shopping with us. Thank you for your order.
Everything was perfect
May 10, 2025
Reply from Melody Jane Dolls Houses
Thank you, Jayne, for taking the time to leave us a review. I am glad you enjoy shopping with us. Thank you for your order.
Great plans looking forward to starting…
Great plans looking forward to starting the project
May 7, 2025
Reply from Melody Jane Dolls Houses
Thank you, Martin, for taking the time to leave us a review. I am glad you enjoy shopping with us. Thank you for your order.
Great product and service
May 6, 2025
Reply from Melody Jane Dolls Houses
Thank you for taking the time to leave us a review. I am glad you enjoy shopping with us. Thank you for your order.
Great service.
Easy to use website. Good products. Super fast delivery.
Great service thank you.
May 3, 2025
Reply from Melody Jane Dolls Houses
Thank you for taking the time to leave us a review. I am glad you enjoy shopping with us. Thank you for your order.
Items exactly as described
Items exactly as described.
Company kept me informed re order and delivery status.
Quick delivery
May 2, 2025
Reply from Melody Jane Dolls Houses
Thank you, Julie, for taking the time to leave us a review. I am glad you enjoy shopping with us. Thank you for your order.
Always a pleasure to buy from
Always a pleasure to buy from maybe that's why I keep coming back and super fast postage.
April 30, 2025
Reply from Melody Jane Dolls Houses
Thank you, Antony, for taking the time to leave us a review. I am glad you enjoy shopping with us. Thank you for your order.
Easy to order
Easy to order
Fast delivery.
Good quality products as described.
Shall order again.
April 22, 2025
Reply from Melody Jane Dolls Houses
Thank you, Jackie, for taking the time to leave us a review. I am glad you enjoy shopping with us. Thank you for your order.
Melody Jane
Melody Jane, the receptionist who answered the phone, was very thoughtful and helpful. The fireplace I received was just as expected.
Everything was fine.
April 19, 2025
Reply from Melody Jane Dolls Houses
Thank you for taking the time to leave us a review. I am glad you enjoy shopping with us. Thank you for your order.
Excellent rapid service
April 16, 2025
Reply from Melody Jane Dolls Houses
Thank you, Allan, for taking the time to leave us a review. I am glad you enjoy shopping with us. Thank you for your order.
Ordering process easy and deliver…
Ordering process easy and deliver quickly. Very happy with the product and packaging.
April 13, 2025
Reply from Melody Jane Dolls Houses
Thank you, Clare, for taking the time to leave us a review. I am glad you enjoy shopping with us. Thank you for your order.
Wonderful service fantastic range
I find the website easy to navigate, the service from the Melody Jane team is very professional and the range of products outstanding. I live in Australia and this is always my first port of call when looking for items for the Georgian Mansion I have designed and am building. And all at a reasonable price.
April 13, 2025
Reply from Melody Jane Dolls Houses
Thank you, Ruth, for taking the time to leave us a review. I am glad you enjoy shopping with us. Thank you for your order.
Don't know yet
I haven't received my purchase yet. Tracking said it was delivered but I haven't seen it.
April 25, 2025
Unprompted review
Good picture of the product
Good picture of the product
Really fast postage
And good communication
April 16, 2025
Reply from Melody Jane Dolls Houses
Thank you, Philip, for taking the time to leave us a review. I am glad you enjoy shopping with us. Thank you for your order.
I am happy with your service and enjoy…
I am happy with your service and enjoy shopping with you will be ordering items in future.Thank you.
March 31, 2025
Reply from Melody Jane Dolls Houses
Thank you, Henry, for taking the time to leave us a review. I am glad you enjoy shopping with us. Thank you for your order.
Haven't tried the product yet but it…
Haven't tried the product yet but it was very quickly delivered following a simple order process.
March 4, 2025
Reply from Melody Jane Dolls Houses
Thanks so much for taking the time to leave us a review, much appreciated.
Bought an item that I couldn't find for…
Bought an item that I couldn't find for sale anywhere else in the UK and received it very quickly.
March 31, 2025
Reply from Melody Jane Dolls Houses
Thanks so much for taking the time to leave us a review, much appreciated Jane.
Reply from Melody Jane Dolls Houses
Thanks so much for taking the time to leave us a review, much appreciated Susan.
Quick delivery of goods and just what I…
Quick delivery of goods and just what I needed for dolls house
March 17, 2025
Reply from Melody Jane Dolls Houses
Thanks so much for taking the time to leave us a review, much appreciated Christine.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.