The console table arrived well-packed, although some of the packaging appears to be plastic foam, which cannot be recycled, as far as I know, so is difficult to get rid of. The table itself is just... See more
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Review summary
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Reviews shaping this summary
The tables I ordered are exquisite- exactly the French shabby chic look I was going for. Well packaged for transit of tables which arrived undamaged. So glad I chose these. I have purchased a good few... See more
Purchased a large wall mirror which had a fault with the staples on the back board. This was dealt with promptly and efficiently by customer services who organised collection and replacement on a pref... See more
Recently ordered a pretty metal butterfly bench for garden. Really delightful. Bonus that it was reduced greatly. Has made a great addition to our courtyard garden. Very pleased. Melody Maison ha... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Home Goods Store
- Mirror Shop
Written by the company
Melody Maison is an interiors business, specialising in furniture, mirrors and home decor. Founded in 2006, Melody Maison is based in Doncaster, South Yorkshire and has a showroom open on weekdays, where you can view products in person or click & collect your order. Melody Maison offer Free Delivery on orders over £100 & 200 Day free returns. Melody Maison's friendly customer service team are available to contact via phone, email or live chat and are available to answer any questions you may have. With 20 years of experience, Melody Maison strives to offer quality products at affordable prices and provide customers the best shopping experience possible.
Melody Maison Limited
Written by the company
- Customer Service is our number 1 priority.
- Our promise to you is to provide the smoothest and most stress-free purchase you have ever experienced over the internet, with fabulous customer service at every step of the way. You only have to read our reviews to realise we treat every customer with the upmost respect that they deserve.
Contact info
Melody Maison, Lords Wood Road, Harworth, DN11 8BZ, Doncaster, United Kingdom
- 01302 741000
- customerservices@melodymaison.co.uk
- www.melodymaison.co.uk
4.6
Excellent
26K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 48 hours
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Beautiful dressing table set very easy…
Beautiful dressing table set very easy to assemble. Good quality. Looks absolutely stunning. Was packaged very well. Delivered on schedule. Would recommend.
July 29, 2026
Unprompted review
Ended up cancelling my order and going…
Ended up cancelling my order and going elsewhere.
Confusion as to whether the order was with the delivery company or not.
Couldn’t get answers and very annoyingly no one answering the telephone.
July 23, 2026
Reply from MelodyMaison
Good Morning I am sorry to hear of the issues that you have had with the delivery. I can confrim that your order was dispatched and our courier company continue to search for this within their network. I can see that as agreed your order was cancelled and refunded to avoid any further inconvenience to you, Our phone lines are manned and answered during the office opening times stated on the website. During busy periods there can be a call wait period, I am sorry that you were unable to get through to us.
If I can be of further assistance please let me know.
Best Wishes
Emma
I would order from this company again
I would order from this company again! Fantastic service, quick delivery and really excellent value! I ordered the dark wood scalloped mirror on the sale, reduced from £95 to £27. It's fantastic! I wish I could post a photo to show it in my new room!
August 10, 2026
Unprompted review
Great furniture really well built
Great furniture really well built. Delivery was not great
July 27, 2026
The order was a bundle and it did not…
The order was a bundle and it did not arrive in one shipment. I had to chase the order a number of times. APC lost part of the order. I had to ask to have part of the order shipped out again. This caused a 2 week delay.
July 27, 2026
Reply from MelodyMaison
Good Morning
Thank you for placing your order with us and taking the time to leave your review. I understand that this was frustrating for you. I can see that as soon as we were made aware that you had not received the second part of your order we dispatched these straight out to you. Despite the delay I hope everything is ok with your order. If I can be of further assistane please do not hesitate to contact me,
Best Wishes
Emma
Great selection of goods and they…
Great selection of goods and they arrived well packaged
August 3, 2026
Unprompted review
My parcel was delivered in no time at…
My parcel was delivered in no time at all. Very good service. 😊
July 27, 2026
Lovely little drawers
Lovely little drawers, good instructions too. Great colour and look perfect beside the bed 😄
July 22, 2026
Brilliant service and quality items
Item arrived very quickly, packaged really well. The mirror itself is gorgeous, brought for my daughter's tattoo studio, and it is perfect. Proper statement piece. Thank you. Always impressed with the service and quality.
July 22, 2026
Absolutely fantastic
Absolutely fantastic! The furniture is absolutely stunning. It is also beautifully made. I am extremely happy with my purchase.
It was also delivered very quickly. Communication was also great!
July 22, 2026
item arrived within a few days and was…
item arrived within a few days and was even nicer than the photo ( not just as brass ) love them in my new home
July 21, 2026
The product is good but arrived damaged
July 20, 2026
Reply from MelodyMaison
Good Morning I am sorry to hear this. I cannot see where you have been intouch with us to advise that your cabinet arrived damaged. Are you able to send us an image to customerservices@melodymaison.co.uk, we would appreciate the oportunity to look into this further for you,
Best Wishes
Emma
Wonderful furniture,really good…
Wonderful furniture,really good quality. The delivery lady was helpful and pleasant. Didn't place large items into the bungalow,but that's company policy at the moment.
July 23, 2026
Great product
Great product
Sent on time
Well wrapped
Product better than picture
Very happy
July 20, 2026
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