The console table arrived well-packed, although some of the packaging appears to be plastic foam, which cannot be recycled, as far as I know, so is difficult to get rid of. The table itself is just... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The tables I ordered are exquisite- exactly the French shabby chic look I was going for. Well packaged for transit of tables which arrived undamaged. So glad I chose these. I have purchased a good few... See more
Purchased a large wall mirror which had a fault with the staples on the back board. This was dealt with promptly and efficiently by customer services who organised collection and replacement on a pref... See more
Recently ordered a pretty metal butterfly bench for garden. Really delightful. Bonus that it was reduced greatly. Has made a great addition to our courtyard garden. Very pleased. Melody Maison ha... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Home Goods Store
- Mirror Shop
Written by the company
Melody Maison is an interiors business, specialising in furniture, mirrors and home decor. Founded in 2006, Melody Maison is based in Doncaster, South Yorkshire and has a showroom open on weekdays, where you can view products in person or click & collect your order. Melody Maison offer Free Delivery on orders over £100 & 200 Day free returns. Melody Maison's friendly customer service team are available to contact via phone, email or live chat and are available to answer any questions you may have. With 20 years of experience, Melody Maison strives to offer quality products at affordable prices and provide customers the best shopping experience possible.
Melody Maison Limited
Written by the company
- Customer Service is our number 1 priority.
- Our promise to you is to provide the smoothest and most stress-free purchase you have ever experienced over the internet, with fabulous customer service at every step of the way. You only have to read our reviews to realise we treat every customer with the upmost respect that they deserve.
Contact info
Melody Maison, Lords Wood Road, Harworth, DN11 8BZ, Doncaster, United Kingdom
- 01302 741000
- customerservices@melodymaison.co.uk
- www.melodymaison.co.uk
4.6
Excellent
26K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delighted!
Very quick delivery. Really pleasant delivery team.
The furniture is lovely. Very impressed that it is ready built and came well packed so there was no hassle at all. My husband’s face when he unpacked it and there wasn’t a million screws and confusing instructions was well worth it!!
Great value for money too.
July 2, 2026
Unprompted review
Really pleased with the furniture
Really pleased with the furniture, nice quality and came complete so no DIY skills needed ***** Felt sorry for the driver as access to our house is difficult and he was alone but he trollyed the items to our lounge. Only moan would be to Melody Maison in that you expect a lot from your delivery guy on his own and having to lift and manoeuvre items by himself
July 3, 2026
Unprompted review
Beautiful mirror
I ordered a beautiful mirror - is very good quality for the price and looks beautiful in my dining room. Great communication from Melody Maison , sturdy packaging and it arrived in perfect condition also due to the careful handling of the delivery service.
June 25, 2026
Great product fantastic delivery and…
Great product fantastic delivery and great value for money
July 1, 2026
Love these!
Love these!! Love the colour, perfect size and very sturdy as ready assembled. Good communication from delivery company, arrived as promised and sensibly wrapped so no damage. Very happy with them.
T Green
June 23, 2026
Reply from MelodyMaison
Update: thank you for confirming that the original review was left for us in error and thank you so much for updating. I am glad we resolved your issue quickly for you.
Good Morning Thank you for leaving your review. I can confirm that we replied to your email dated 2nd July on the 3rd July and a collection was arranged. The mirror has arrived back at our warehouse and your refund is now with our accounts team to process for you.
Best Wishes
Emma
Poor Quality Products
I am very disappointed with the quality of the product. The dressing table arrived and has already started to chip, despite only being used for a short period of time. The material feels poor quality and not durable, especially considering it is meant to be a piece of furniture used regularly. I expected much better quality and finish, and I would not recommend any melody maison products due to how quickly it has deteriorated.
June 4, 2026
Reply from MelodyMaison
Good morning,
I'm sorry to read your review and that you're disappointed with your dressing table.
I note that we haven't been contacted about this issue previously, and we would always welcome the opportunity to investigate and resolve any concerns our customers may have.
Please could you send us some photographs of the areas that have chipped? Once we've received these, I'll be happy to review the issue and work with you to find a suitable resolution.
I look forward to hearing from you.
Best Wishes
Emma
Well packed wasnt for myself but the…
Well packed wasnt for myself but the owner of it was over the moon with it and delivery was excellant.
June 29, 2026
Great product and fantastic customer…
Great product and fantastic customer service. I would definitely reccomend.
June 30, 2026
Lovely customer service
Lovely customer service. Very pleased with our furniture. Will always look at shopping with Melody Maison in the future.
June 24, 2026
Great quality
Easy to order. Swift delivery and well made quality furniture. I ordered the Ashwell range and I'm very pleased with the pieces. Great value.
June 24, 2026
Ordered a large mirror but couldn’t add…
Ordered a large mirror but couldn’t add discount code . I sent an email to query this . The reply came very swiftly and my discount was in my bank very quickly.
Great service my mirror arrived quickly and was very well packaged.
Very pleased with quality and service.
July 8, 2026
Unprompted review
Very happy with the products I…
Very happy with the products I purchased from this store. Lovely quality
June 29, 2026
This was a first time order with Melody…
This was a first time order with Melody Maison. Everything went smoothly with delivery of the furniture that I'd ordered and the item was of good quality for the price paid too.
July 1, 2026
Unprompted review
Large Wall Mirror
Purchased a large wall mirror which had a fault with the staples on the back board. This was dealt with promptly and efficiently by customer services who organised collection and replacement on a preferred date. The replacement mirror looks fantastic and was easily attached to the wall. I feel I can buy with upmost confidence from this company. Thank you Melody Maison!
June 23, 2026
Unfortunately Melody used Evri
Unfortunately Melody used Evri. Evri got very bad reputation. Also there is no customer support staff all weekend.
3rd telephones are named after 11am.
June 29, 2026
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