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4.0

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Prompt shipping. The Christmas Elf hat I ordered is super cute, and very professionally done, and embroidered with the name. I will order anytime and recommend to my friends!!! Thank you👍💖

October 22, 2021
Unprompted review
Rated 1 out of 5 stars

Awful Experience, Don’t waste your money …

I ordered the seersucker bow tie onesie/hat combo along with another hat. When I received my order (finally), the hats were there but the bow tie onesie was missing. I reviewed my order just to make sure and it said it was shipped in the same package. I sent an email on 9/19/20 and received an auto reply and now 5 days later, no one will respond to me. The phone number doesn’t work either.

Definitely don’t recommend this business as now I’ve paid for an item that I didn’t receive.

September 23, 2020
Unprompted review
Rated 2 out of 5 stars

Customer service extremely …

Customer service extremely disappointing. Communication poor and paid extra for shipping that never came on time and they would not back. Phone calls made with no return call back. Emails sent with no return back.

April 26, 2017
Unprompted review
Melondipity logo

Reply from Melondipity

We have had many emails and phone calls with this customer. We have the emails and call logs to prove this fact. We are unsure of why this customer left this review. Her package was shipped on time with the service she requested and paid for. These items were sent from 2 different locations and one of them was slightly delayed due to the USPS - which is out of our control, but we promptly addressed with this customer. Both items have been delivered to customer so not sure why she left this review. Please let us know how to submit emails, tracking information and call log information about this matter. Thank you.

Rated 1 out of 5 stars

Reviews are not true

I bought one hat recently from this company and the hat looked wonderful and I did write a review. Their review team removed all the bad comments and have modified my review with good ones. When I enquired about this they have not responded but just removed my review. WORST CUSTOMER SERVICE EVER! and do not trust their reviews ever. They modify it so that people will buy more. HORRIBLE

May 30, 2014
Unprompted review
Rated 5 out of 5 stars

Baby Hats

If you are looking for adorable and unique baby hats, toddler hats and kids hats, melondipity.com is right place for you. They offers a variety of styles, hand picked by our Melondipity Moms.

October 18, 2011
Unprompted review

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