The outfits I received were absolutely stunning in terms of the designs, the quality and the price. I decided to return the items that did not fit and the returns portal only updates after 24 hours so... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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I write this with disappointment, as I've bought countless items from Memsaab, and have always had great service. This time, however the item is ordered was an obvious copy. They state that they ame... See more
Stunning outfit, the work was quite heavy and well executed. Colour differed slightly but something to be expected with desi outfits as professional pictures are edited, other than that I’m really hap... See more
Memsaab is an absolute gem for anyone who loves elegant, high-quality ethnic wear. From the moment you step in, you’re greeted with a stunning collection that blends traditional craftsmanship with mo... See more
Company details
Information provided by various external sources
Memsaab Boutique is one of the UK's largest independent Asian fashion retailer since 1997. We strive to provide our customers with quality goods and a quality service at an affordable price.
Contact info
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 53% of negative reviews
Typically replies within 1 week
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Sizing is way off
Sizing is way off. Too small.
Clothes quality is Ok.
3.50 to deliver items
£6 to return.
Nearly £10 with nothing to show for it. Needs reviewing
March 11, 2026
Unprompted review
AVOID
I wouldn’t even give them 1 star. Poor customer service. I ordered my Eid dress from them and it was damaged. It was ripped at the front and back. Ive informed memsaab via multiple avenues including WhatsApp, email and I’ve tried calling them but I’m being ignored. Even requested a returns on their portal, no response. I’m requesting a charge back via my bank. I will never order from them again. AVOID!!!
March 9, 2026
Unprompted review
Amazing buy
Amazing buy. Very very beautiful dress. Well worth the price. Memsaab is my go to website for Eid shopping. Easy delivery and quick returns. Well done Memsaab!!
March 12, 2026
Unprompted review
100% recommend
Ordered online and such an easy process. Collected all items from the warehouse, so easily. No faffing around. The quality of the clothes are lovey and the sizes are immaculate. My new go to. Thanks
March 8, 2026
Unprompted review
Had an amazing experience today with…
Had an amazing experience today with their appointment based shopping. The guy was really helpful and found amazing clothes at great prices.
Thank you memsaab
March 8, 2026
Unprompted review
First time I shopped with…
First time I shopped with Memsaab..Sizing off and quality too… loose threads, poor quality stitching and material even though on the website the designs look quite enticing. In addition, customer is charged for the re-stocking so overall no I would not recommend.
February 19, 2026
Unprompted review
Great experience with Soban today very…
Great experience with Soban today very helpful gentlemen and ran around to accommodate us and very friendly. We enjoyed our shopping experience a lot.
March 2, 2026
Unprompted review
I love their clothes
I love their clothes. Always buying through them. Return is very easy and never had problems to get a refund.
February 27, 2026
Unprompted review
Unfriendly staff!
I have just recently placed an order with this company on their website checked out and a day later was informed one of my items were not in stock a decent auto populated message on what’s app showing empathy in how sorry they were and what steps I was able to take to resolve this. This was all understandable until I then tried to get a hold of someone on the other side to let them know what steps I wanted to take - no response and the most unfriendliest response after sometime. I think they really need to go ahead and improve themselves on their customer service skills! Avoid if you want a pleasant experience when something goes wrong on their side and needs correcting.
February 26, 2026
Unprompted review
Great staff very helpful and kind
Great staff very helpful and kind; special thanks to samina,Ehsan and serish for helping me out with all outfits and customising to my needs.
February 25, 2026
Unprompted review
Good variety of clothes
Smena showed us many clothes and was very nice and professional. Would highly recommend a visit here for anyone looking for asian clothes
February 24, 2026
Unprompted review
Had a really good experience with… Sobhan
Had a really good experience with sobhan , he treated us so kind and helped us find the right suit for the event and was very patient would definitely recommend and definitely would come again thank you so much Sobhan for all the help
February 23, 2026
Unprompted review
It was a great experience
It was a great experience! Soban was a great help and we were able to find what we needed.
February 20, 2026
Unprompted review
Sobhan was really helpful and patient
Sobhan was really helpful and patient. Really good customer service skills.
February 14, 2026
Unprompted review
I picked up a beautiful outfit from…
I picked up a beautiful outfit from here, Usman and soban was very helpful and couldn’t help us enough.
Highly recommended.
February 10, 2026
Unprompted review
Item not as dedcribed
Item not as dedcribed. Awful customer service
Avoid at all costs
January 30, 2026
Unprompted review
Stunning outfits for wedding ,eid…
Stunning outfits for wedding ,eid celebrations good price .
February 4, 2026
Unprompted review
Thanks to Usma
Thanks to Usma,
Friendly very helpful & found us beautiful outfits!
Thankyou
February 2, 2026
Unprompted review
Reply from Memsaab
Hi Customer,
Thanks for taking the time to share your experience with MemsaabOnline - we really appreciate the review.
We're pleased to hear that you've found Memsaab to be helpful and that you're happy with the service received thus far.
Remember if you need to reach a member of the team in the future, please don't hesitate to get in touch. We'll be with you every step of the way.
Regards,
Memsaab Team
___________________
Every review that we receive is valued, because good or bad, your review will help us to improve the service we provide to our customers.
Staff was so rude
Staff was so rude, disgustingly rude do not eat here
February 1, 2026
Unprompted review
Reply from Memsaab
Hi i believe you have got the wrong business, we are a clothing business
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