Merakilo Reviews 

442
TrustScore 2.5 out of 5

2.5

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Rated 3 out of 5 stars

Clothes 5/5 Support 1/5 Clothes looks good quality. No regrets about that. If you wear M size then consider buying S. Because sizes are little increased. Support is tragic. No communication.... See more

Company replied

Rated 1 out of 5 stars

Placed two orders paying next day delivery weeks ago. Still haven't turned up sent emails, messages on Instagram been ignored every time. Will be reporting this company as I am down £100 and no items.... See more

Company replied

Rated 1 out of 5 stars

I recently ordered 2 pairs of leggings it has now been 3 weeks and I still have not received them.I have sent emails,left messages on their Instagram and I am being ignored.After being a loyal custome... See more

Rated 1 out of 5 stars

Still waiting for parcel to arrive after six weeks. Clearly haven’t been able to cope with the COVID-19 issues but should not take customers money and allow them to buy online without a warning of how... See more

Company replied

Company details

  1. Activewear Store

Information provided by various external sources

Merakilo is a superior gymwear brand shipping a wide range of apparel worldwide, including high-waist leggings, gym tops, hoodies and jackets. Shop Merakilo now


Contact info

2.5

Poor

TrustScore 2.5 out of 5

442 reviews

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2.5

All reviews

(442)

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Rated 1 out of 5 stars

a joke of a company

What a joke of a company, 3 years later and my refund still has not been processed! Useless customer service - they just laugh at you and ignore you, this is the only company out there I remember with utter resentment. Would one million percent say stay as far as possible from them!

January 23, 2021
Unprompted review
Rated 5 out of 5 stars

Once again fantastic service

Once again fantastic service from the guys at Merakilo. Absolutely love the taped sweater and joggers set got all sets now! The fit and quality is spot on. Ordered two Gilet's last week, one for me and my son. Ordered Saturday and both had arrived on Monday. Can't fault that level of service!

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

Five star quality and service

Fab, quick service! Quality of the gym bag I received is impressive - lightweight, breathable but so strong and deceptively big! Already looking at what I can order from them as I am definitely going to be ordering again soon and will certainly recommend to anyone! Five star ⭐️

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered some loungewear from here

Ordered some loungewear from here, and to be honest never read the reviews as I wouldn’t have ordered due to the negative reviews but my order came within days and it was all correct so well done... the hoodie is soo comfy by the way!!

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Good quality

Hoodies, tops and leggins ordered and personalised. They were delivered very quickly, the quality is brilliant. would definitely recommend

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing gym and lounge wear!!

Best quality gym clothes I have ever bought!! Clothes are true to size, amazing fit, reasonable price and the leggings are squat proof, their new fleece crop jumper is honestly the most comfiest item of clothing I have ever bought. Not one negative thing to say about my order will definitely be ordering more from Merakilo.

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Great service, quality clothing

The service provided from start to finish was seamless. The items that I ordered where processed quickly and efficiently. I particularly like the feel and fit of the leggings as buying the right leggings for workouts has been an issue for me in the past, not anymore. I cant wait for new lines and products.

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

We use merakilo for our business…

We use merakilo for our business uniform and I couldn’t fault the service or quality! Our uniforms are constantly in the washing machine and they never fade pluck or shrink! All queries dealt with immediately and orders are delivered within days! Definitely highly recommend!

January 12, 2021
Unprompted review
Rated 1 out of 5 stars

I honestly wished I checked the reviews…

I honestly wished I checked the reviews before I ordered..

I ordered on the 28th of December 2020. I knew that there was likely to be some delay due to covid however I thought it was best to contact them just to get some sort of idea as to when I was likely to receive my order. I emailed them which I had nothing back, so I instagram messaged them, to which they ignored. Next I tried facebook, nothing. I then commented on one of their posts, that they had to cheek to delete. So now I have sent them another email where they have had three options; 1 they answer my enquiry and I receive my parcel, 2 they give me a full refund or 3 they ignore me and I seek legal advise. At this rate I've got a feeling its going to option three which is a real shame as a family member of mine has actually featured on the instagram page in the past...

*UPDATE*
So, finally I did receive my order however I haven't even worn the leggings I bought a handful of times and the seam on the inner leg has already started coming apart. No point in returning them though and I doubt I'd get a refund. Also I think its very cheeky for a company to direct message and say as an apology they would like to add a free gift in you next order..to then straight after ask to delete my honest review. I can assure you I will not be shopping with them again. I think their management team needs to have a serious think about this company.

January 4, 2021
Unprompted review

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