Merrehill Ltd Reviews 

436
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

This company sends unsolicited emails to business email addresses which mine is one. Stop spamming my F--king email address.

Rated 5 out of 5 stars

Part of Your Team. Lee and his team take the time to truly understand your business. If something isn't hitting the spot to their standard, they make a positive change. They are happy to have an op... See more

Company replied

Rated 5 out of 5 stars

After 2 very successful email campaigns with Merrehill, we're about to start our 3rd. They are very professional and are more than happy to provide advice on what will and will not work. The lead... See more

Company replied

Rated 5 out of 5 stars

Having known of Merrehill for some time, I thought I'd pull the trigger and give them ago. Both Andrew & Lee listened to my aims and objectives, and advised accordingly. I took onboard their... See more

Company details

  1. Marketing Agency
  2. Business Development Service
  3. Internet Marketing Service
  4. Online Marketing Agency

Written by the company

Generating leads for businesses is what we do, and what we’ve been doing since 2005. With over 2 million records in our email database, we can identify your target audience by area, industry, size and many other criteria.


Contact info

3.6

Average

TrustScore 3.5 out of 5

436 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

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3.6

All reviews

(436)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

The only email marketing company to use!!

The process was easy, the team at Merrehill, walked me through from start to end, designed the emails, and the campaign was a complete success, easy, cost effective and very professional.

May 8, 2025
Unprompted review
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Reply from Merrehill Ltd

Great to hear! We're glad we could help.

Rated 5 out of 5 stars

A professional agency that deliver…

A professional agency that deliver tangible results

My company has been using Merrehill for over 17 years. We have a long standing relationship that has always delivered results, so I am more than happy to recommend them.

Merrehill looks after our B2B email marketing. Their courteous and professional service means that our campaigns run seamlessly, without me or my team having to get directly involved. Merrehill are always on hand to suggest improvements to our campaigns and always listen carefully to my own ideas.

I am very happy with this company and the results speak for themselves.

Thanks guys, for all your hard work and dedication!

May 23, 2025
Unprompted review
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Reply from Merrehill Ltd

Thanks for the feedback, it made our day!

Rated 5 out of 5 stars

Great to do business with Lee & Andrew

Great to do business with Lee & Andrew, from day one our expectations have been met and they haven't over promised results. We have been a customer now for over 2 years (proven results) and if anyone would like further feedback before considering just ask them for our contact details.

May 1, 2025
Unprompted review
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Reply from Merrehill Ltd

You’ve put a big smile on our faces, thank you for such lovely feedback.

Rated 5 out of 5 stars

Honest and reliable

I've always found Lee and the rest of the team to be very helpful, knowledgeable, honest and reliable. They've been great at helping to get us new enquiries.

April 28, 2025
Unprompted review
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Reply from Merrehill Ltd

That’s exactly what we aim for! Thanks for letting us know.

Rated 5 out of 5 stars

I can't thank the team at Merrehill enough.

After 2 very successful email campaigns with Merrehill, we're about to start our 3rd.
They are very professional and are more than happy to provide advice on what will and will not work.
The leads generated have all been high quality and honestly, I'm looking forward to seeing the results from my next campaign.
Highly recommended!

May 9, 2025
Unprompted review
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Reply from Merrehill Ltd

Hearing that makes it all worth it, thank you so much.

Rated 5 out of 5 stars

I've been very happy with the service…

I've been very happy with the service I've received, and the leads I've received have started to convert, so it's only going to get better from now.
My requirements were slightly different to most, but they were handled well so everything fell into place.

April 3, 2025
Unprompted review
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Reply from Merrehill Ltd

We're absolutely chuffed to hear this, appreciate you sharing it.

Rated 5 out of 5 stars

Lee and the team delivered on their…

Lee and the team delivered on their promise, listened to my needs and drafted an excellent design based on my requirements, I received a steady flow of leads that I have successfully converted! Would definitely recommend if you wish to expand your client base!

February 13, 2025
Unprompted review
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Reply from Merrehill Ltd

Thanks again!

Rated 5 out of 5 stars

Excellent service

Excellent service, really listened to my ideas and the brief of what I needed and delivered strong leads for the business. Would highly recommend. Staff are friendly and helpful.

April 30, 2025
Unprompted review
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Reply from Merrehill Ltd

Thanks James

Rated 5 out of 5 stars

Professional service

I was impressed with the professional, rapid service and honesty in dealing with them. Got a good result too!

May 2, 2025
Unprompted review
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Reply from Merrehill Ltd

Thanks Ian, glad to hear it!

Rated 1 out of 5 stars

Spammers

Spammers. Have now filtered 'Merrehill' out of my email headers to block these irritants. And for those thinking of buying their email list or using their services: they sent many spam emails to non-existent email addresses which were picked up by our server email filters, so you're wasting your money in more ways than one.

April 8, 2025
Unprompted review
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Reply from Merrehill Ltd

Thanks for your "review" Jim.

As always, this will tarnish our online rep somewhat, but is not a representation of our services or how actual clients feel about us.

Unfortunately, Trustpilot hasn't removed this, despite it containing false information.

Rated 1 out of 5 stars

This company sold my personal details

This company sold my details to businesses that started spamming my personal email with my name included in the address. This is against the law. The email address is not published anywhere and it includes my name.

I am reporting Merrehill and the offending companies to the ICO. If you are a business wanting to send unsolicited emails, then avoid this company and they do not have proper controls in place to validate the authenticity of their database.

I did get a reply from Merrrehill saying they were removing my domain name from their database. But I have sent them a subject access request to find out who leaked my email address to them. I suggest everyone who gets spammed by this shower does the same and report them.

Edit. Further to Merrehill's reply, the Information Commissioner's Office say this:

"If the work email address belongs to a sole trader or unincorporated partnership, your work email address is treated the same as your home email address, and you can follow the advice above."

I am a sole trader. So, what does the ICO say "above"?

"Spam emails are emails sent to you without your knowledge or consent, which often contain marketing. It is email that you don’t want and didn’t ask for, and its content can cause annoyance, embarrassment and even distress...

The Privacy and Electronic Communications Regulations 2003 (PECR) cover the sending of marketing emails. This legislation says that organisations must only send marketing emails to individuals if they have agreed to receive them, except where there is a clearly defined customer relationship."

None of the clientss that tell me that you have provided them with my personal data (confirmed through subject access requests) have any defined customer relationship with me. Neither have I with you.

Furthermore, I have not consented to you handling my personal data, and my name on my email address makes it my personal data.Therefore, you are probably in breach of the General Data Protection Regulations too.

If this has damaged your business's reputation, then instead of posting snidy, sarcastic replies, you could try apologising and improving your business practices.

Looking at the other reviews, I am not the only one who is annoyed with you and your dreadful business model. I have, of course, also reported you to the ICO along with your clients who are spamming me. I recommend anyone else who starts being spammed by businesses that have had their email address passed on by Merrehill do the same.

March 29, 2025
Unprompted review
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Reply from Merrehill Ltd

Thanks for your "review" Ivor.

As always, this will tarnish our online rep somewhat, but is not a representation of our services or how actual clients feel about us. But if it makes you feel better, well done you :-)

We don't sell data to anyone, nor do we email any personal email accounts.

A business email address with your name in is a corporate address and not subject to the same rules as B2c emailing.

Unfortunately, Trustpilot hasn't removed this, despite it containing false information.

That said, we do treat all unsubscribes seriously and honour them all. We're also very open with all complaints, and have a dedicated DPO to deal with anything of this nature. You don't need a SAR to get the info you need, we can happily share this with you.

Rated 1 out of 5 stars

Atrocious spammer.

Atrocious spammer.

Having read many of the poor reviews and Merrehill's responses, I have now changed this review twice.

In the last week, I have started getting irrelevant emails that go straight to spam.

When I move them from spam and open them, they all link back to Merrehill.

I have issued an SAR and am waiting for a response, which I suspect I won't get. It's now been over 24 hours and I've not had so much as an acknowledgement or 'we'll get back to you'.

I am now reporting every email to the ICO.

To give more context, I've read the combative way Merrehill responds to people like me complaining about receiving lots of unsolicited emails. Apparently, Merrehill feels disgruntled that these reviews are not about their service and they feel they cause reputational damage.

Why should I not promote on here that you've sent an email offering business healthcare policies to me that are unsolicited and irrelevant - given I have extensive complex health needs that are pre-existing conditions that will not be covered?

Or vehicle leasing opportunities when I am a sole trader.

Or business management courses, when I'm 67 and semi-retired, having been appointed to a Board at the age of 29 and ran my own business for about 20 years?

The point of these reviews is to precisely highlight the untargeted, unsolicited, unfiltered, unhelpful, scatter-gun nature of what you are doing.

Frankly, I don't care what Merrehill thinks of me putting this on a public review site.

Asking me to opt-in would have more integrity.

I suspect I've fallen foul of a tick box on a form. That's such a cheap way to get leads. And I'm still waiting for you to tell me how you got my details.

Merrehill states clearly that they are running a legitimate business. From the emails I've received in a very short period of time, none of which are relevant, I don't see how this serves their clients well.

To me the company lacks morality. Yes, it is legal, GDPR compliant, PECR compliant ... but that doesn't make it right if the emails sent have no relevance to the receiver.

Every email I get is being sent back to the DPO email address at Merrehill ... and so far I've not had one single reply. Not one.

Thank you for your response. I have two ultimate aims. You have satisfied one. As per my SAR to your DPO, I want to know the source of your acquiring my data. I want to know what box I didn't tick that provided you with the opportunity to send me irrelevant emails. And yes, I will then take this up with that source.

May 30, 2024
Unprompted review
Merrehill Ltd logo

Reply from Merrehill Ltd

Hi Ian,

We were made aware of this review yesterday and first action was to 'request more info'. This was so we could get your email address and supress it from our database, which we assume would be your ultimate aim.

If you have issued a SAR, you can rest assured we won't ignore this. We have a DPO in place for these instances.

Rated 5 out of 5 stars

An amazing company that do exactly what…

An amazing company that do exactly what they say, get you in front of potential clients.
I've used Lee and his colleague for over 10 years and they've always performed to an exemplary level.
Would highly recommend!!

May 14, 2024
Unprompted review
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Reply from Merrehill Ltd

Kind words and great vibes, we’ll take that! Thanks a million.

Rated 5 out of 5 stars

This email campaign company excels in…

This email campaign company excels in creating highly targeted, engaging content that effectively drives customer interaction and conversions. Their innovative strategies, backed by advanced analytics, ensure measurable results and improved ROI for businesses across various industries.

January 19, 2024
Unprompted review
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Reply from Merrehill Ltd

The kind of client that makes us love what we do.

Rated 5 out of 5 stars

Would highly recommend

I would highly recommend Merrehill. They create our campaigns based on the information we provide and distribute email marketing campaigns to their email list. We have seen a good number of new enquiries and leads as a result. Thank you, Merrehill.

May 1, 2024
Unprompted review
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Reply from Merrehill Ltd

Thanks for shouting about us, we really appreciate the support.

Rated 5 out of 5 stars

Lee and the Merrehil team were great…

Lee and the Merrehil team were great communicated the whole process in a way i understood and created genuine leads, would highly recommend them.

May 10, 2024
Unprompted review
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Reply from Merrehill Ltd

Word of mouth means everything, thank you for spreading the good word!

Rated 5 out of 5 stars

Very professional and great results.

The team at Merrehill have been nothing but professional for the many years I've used their services. All communication in quick time and some very good results from the email marketing we've completed with them.

May 10, 2024
Unprompted review
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Reply from Merrehill Ltd

Thanks for being part of our journey, we won’t forget it.

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