Merrehill Ltd Reviews 

436
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

This company sends unsolicited emails to business email addresses which mine is one. Stop spamming my F--king email address.

Rated 5 out of 5 stars

Part of Your Team. Lee and his team take the time to truly understand your business. If something isn't hitting the spot to their standard, they make a positive change. They are happy to have an op... See more

Company replied

Rated 5 out of 5 stars

After 2 very successful email campaigns with Merrehill, we're about to start our 3rd. They are very professional and are more than happy to provide advice on what will and will not work. The lead... See more

Company replied

Rated 5 out of 5 stars

Having known of Merrehill for some time, I thought I'd pull the trigger and give them ago. Both Andrew & Lee listened to my aims and objectives, and advised accordingly. I took onboard their... See more

Company details

  1. Marketing Agency
  2. Business Development Service
  3. Internet Marketing Service
  4. Online Marketing Agency

Written by the company

Generating leads for businesses is what we do, and what we’ve been doing since 2005. With over 2 million records in our email database, we can identify your target audience by area, industry, size and many other criteria.


Contact info

3.6

Average

TrustScore 3.5 out of 5

436 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

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3.6

All reviews

(436)

23 reviews in the last 12 months

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Rated 1 out of 5 stars

Unscrupulous and untargetted marketing.

Unscrupulous and untargeted marketing.
I haven't signed up for a single one of these emails and multiple of my business's email accounts are getting irrelevant emails every day.
I've tried contacting them to request they remove my addresses from their systems but I've had no response.
Based on their responses to other reviews, I am not a customer, but I am the target of their business dealings which makes my review entirely valid as a commentary on their business practice.

Rather than address the issue, including fixing their website so that automatic unsubscription works, or responding to requests made via their web form they have instead chosen to spend their time trying to find ways to have this review removed.
The quickest way is to fix your webpage and stop my business from receiving inbox-filling junk mail, then I'll consider removing the review.

May 7, 2024
Unprompted review
Merrehill Ltd logo

Reply from Merrehill Ltd

Thanks for your "review" John.

We always try and remove reviews that aren't entirely truthful, and those that aren't a fair reflection of the service we provide.

We've never had any interest in keeping people on our database that want removing - that would be damaging.

The email address you've supplied is one we don't hold, or send to, as we do not sent to Gmail (etc) addresses, only business.

You mention you've tried to contact us, but haven't backed that up with anything. We can't remove an address we don't hold.

You've added a slight dent to our reputation, so you've accomplished that. If you do have a genuine interest in removing your details, please forward the latest email you received to lee@merrehill.uk and I can then find the actual address we hold for you.

Rated 1 out of 5 stars

Unsolicited emails

We have started to receive unsolicited emails as per Chris. We have not signed up for any of these emails so not that ethical to send them,.

May 1, 2024
Unprompted review
Merrehill Ltd logo

Reply from Merrehill Ltd

Hi Alistair,

Sorry to hear of the experience you've had receiving these emails.

I only wish you'd given us chance to rectify the situation with you first, before resorting to leaving a negative review.

The review isn't of the actual service we provide for our clients. You'd be hard pressed to find a negative review from an actual client of ours.

We do provide a link on every single email that goes out that allows recipients to be removed from our entire database, and as such all of our clients.

We are fully GDPR compliant, and more importantly in our field PECR compliant.

We understand that a lot of people don't like or appreciate the work we do for our clients, but do feel a negative review on a public platform isn't there to educate potential clients of ours, but just cause us direct reputational harm, where we make no secret of what we do.

Rated 5 out of 5 stars

A wonderful and powerful experience that highlights that email marketing still has a key role to play

A wonderful and powerful experience it has turned out to be working with Merrehill. Never explored email outreach to this scale before and the support, patience and ultimately, expertise shown by Lee, Laura and Ryan helped guide me and my Big Knows to navigate these new waters. And, several new conversations to look forward to justified the investment of budget and time 👍
I will be back for more I'm sure 😊

April 17, 2024
Unprompted review
Rated 1 out of 5 stars

Sending us unsolicited emails from their 'customers'.

Similar to others reviews, we have recently been receiving all sorts of emails from different companies from insurance through to debt collection. All of which were unsolicited and sent through these guys. Just for scale, they have sent me three in the last two hours alone.

The profiling and targeting is so broad and aggressive that the companies whose advances we have received through this service are never going to get any business from us.

Every time we unsubscribe, we just get more emails from different companies they are trying to tell their customers we are interested in.

Their response to the other reviews saying it was like complaining to the royal mail for delivering a letter is far fetched! They have harvested the target emails. They are the source of the list of prospects. They do the matching. You decide if this is a relevant review.

Their disclaimer claims we are a 'corporate subscriber' so clearly how they are getting around GDPR. Where they got our details from I will never know.

I have blocked them at the mail server as I don't trust them with any more of our details than they already have.

April 23, 2024
Unprompted review
Merrehill Ltd logo

Reply from Merrehill Ltd

Hi Chris,

Sorry to hear of the experience you've had receiving these emails, and more concerned that they were ultimately not relevant.

I only wish you'd given us chance to rectify the situation with you first, before resorting to leaving a negative review.

Our responses on the occasional negative review you refer to are simply because we sometimes feel disgruntled that the reviews aren't of the actual service we provide for our clients. You'd be hard pressed to find a negative review from an actual client of ours.

We do provide a link on every single email that goes out that allows recipients to be removed from our entire database, and as such all of our clients.

We don't "get around" GDPR as you say, we just are GDPR compliant, and more importantly in our field PECR compliant.

We understand that a lot of people don't like or appreciate the work we do for our clients, but do feel a negative review on a public platform isn't there to educate potential clients of ours, but just cause us direct
reputational harm, where we make no secret of what we do.

If you can send me the emails you've received to "lee@merrehill.uk" please so I can investigate the frequency issue and of course the relevance issue.

Thank you.

Rated 1 out of 5 stars

Multiple irrelevant emails every day

They are flooding businesses with emails that are not relevant. We got around 5 emails a day that were totally inappropriate to us. I was unsubscribing from lists, but they kept sending more. I have just unsubscribed from the company as a whole and hope they stop within the next week after unsubscribing from the main list. The emails are not of any relevance or interest to us.

March 20, 2024
Unprompted review
Merrehill Ltd logo

Reply from Merrehill Ltd

This is not a genuine review of the service we provide. Alison is a recipient of our client's campaigns and was unsubscribed from every client she unsubscribed from.
On contacting us directly, the address was removed from our entire database, as we always do.
• They have not used our service
• They have been allowed to leave a review of OUR SERVICE that will have a negative effect on our reputation, despite not being a client.

It's similar to leaving a negative review for Royal Mail for delivering a letter that a seller has sent.

Rated 5 out of 5 stars

Simply exceptional service

Simply exceptional service and a great delivery of new leads for our business.
We have used Merrehill a number of time now and this last time around has far exceeded expectations on what has already been a very positive experience. The lead generation is well targeted geographically and in business type too. The facility to remove previous clients or exceptions is also very valuable too.
I would absolutely recommend the team at Merrehill and look forwards to working with them going forwards.

February 8, 2024
Unprompted review
Rated 1 out of 5 stars

Unsolicited emails

I started to receive multiple emails from different businesses to my work email address, all unsolicited. I could unsubscribe to each individual company, but every couple of days, an email from a new company would appear. I have traced them back to Merrehill.

Please do not use a 'marketing' company that sends multiple unsolicited spam emails to people - all you'll do is annoy potential customers.

December 11, 2023
Merrehill Ltd logo

Reply from Merrehill Ltd

This is not a genuine review of the service we provide. Jon is a recipient of our client's campaigns and did not contact us for removal.
I have tried to contact Jon on the email address he supplied (that we do not hold on our database I should add) and he has not come back with any info.
• He’s not used our service
• He has provided an email address that we do not have or send emails to.
• He’s been allowed to leave a review of OUR SERVICE that will have a negative effect on our reputation, despite him not being a client.

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