MetalCasino Reviews 

44
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I managed to deposit 300 SEK but after that a message notified me that I have to register myself as a new user. But there is no possibility to do that. So they took my deposit and now I can't access... See more

Rated 1 out of 5 stars

This company is rogue reported to various licensing company's. Wants shutting down don't pay u your winnings but happy to take money constantly. Got so much proff for no reason to with hold money. Gam... See more

Rated 1 out of 5 stars

Unreal Scam Site. This is a scam site run by scammers. Strung out withdrawals, made up Stories and Excuses nothing but garbage here. L**s in particular at this casino is a complete con. Man... See more

Rated 1 out of 5 stars

I deposited 500 EUR almost a week ago but I cannot play and cannot withdraw my money. Whenever I try to open a game I get a message saying to contact customer serivce. I have contacted them via chat a... See more

Company details

  1. Casino
  2. Gambling Service
  3. Online Casino or Bookmaker

Information provided by various external sources

Plug into your stack and flick the switch at Metal Casino. Grab your MetCoins, deposit bonuses and enjoy all the best slots and games. Time to rock!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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1.4

All reviews

(44)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Whatever you do

Whatever you do, do not use this casino. The customer service is absolutely terrible. I messaged them yesterday morning, and I'm still waiting for them to get back to me over 36 hours later.

March 14, 2022
Unprompted review
Rated 5 out of 5 stars

I'm actually pleasantly surprised by…

I'm actually pleasantly surprised by this casino. deposited £10 and got the welcome bonus and after playing through the wagering requirements I managed to win £200, withdrew early hours this morning and straight away I was asked for documents...to which I complied and within minutes I was verified, my winnings were in my account dinner time today! also support very friendly and quick to respond when I asked about how to withdraw! a good fair casino in my opinion so thank you metal casino

September 24, 2021
Unprompted review
Rated 1 out of 5 stars

Metal casino stole my winnings …

I was playing metal casino when I got up on the feature and was winning some off my money back after loosing £800 they then paused my account and stopped me from winning on the feature and they said that the paused it due to responsible gambling basically they didnt want me to Win some Money back it was more like responsible daylight robbery they took my money I am very disappointed with there site they are ripped me off’s please avoid metal Casino guys worst online gambling site I have ever used

March 20, 2021
Unprompted review
Rated 1 out of 5 stars

Big scam casino

Big scam casino
Deposit 50 euro.
Didn't accept Any bonus OR whatever.
Won up to 800 and suddently i had a 50 euro bonus money, IT clearly showed that my balance was RAW and the bonus money was suddently 50.
I had to wager 3,000 euro before being able to pay out.
So i did this litterly played 20+ slots not 1 spin connecting all dead spins.
This was on 1 euro bet and 40 cents..
Then the wager was not compleeted they removed my RAW cash as well.
Dont play here never ever..

February 6, 2021
Unprompted review
Rated 1 out of 5 stars

FRAUD

I made a deposit after registration
After that can not play with real money contact support.
FRAUD... FRAUD...FRAUD

January 20, 2021
Unprompted review
Rated 1 out of 5 stars

Exactly the same happend to me

Exactly the same happend to me, I made a deposit, and after I had to fill in my registration information. When i click to accept it said contact customer support. I have not been able to play with a single penny off it. And after I ve been spoken to the support my bank ID got blocked. I ve had contact with the "support" multiple times and they will allways tell you that they will send it to the departement and they will send you a mail. In 2 weeks, not a single mail. Nothing at all, even contacting them many times, you wont hear a thing. People take my advice and dont play on this scamming casino, specially not reading all the other things that can go wrong according to the other revieuws.

December 28, 2020
Unprompted review
Rated 1 out of 5 stars

Unreal Scam Site.

Unreal Scam Site.

This is a scam site run by scammers.

Strung out withdrawals, made up Stories and Excuses nothing but garbage here.

L**s in particular at this casino is a complete con. Many others too, I just want my deposits back. They stole free spins, sizeable amount(s) of cash and they continue I suspect to do this to unsuspecting players'.

November 26, 2020
Unprompted review
Rated 1 out of 5 stars

Won't give my money back! Criminals?

They say they are back after a reconstruction? They must have failed big time. No help from them when I explains my problem, misunderstandings and "please let us know if your problem continues". My problems have not been fixed and they won't withdraw my money when I beg them to. They are quiet now. No answers at all.

Metal casino and Turbonino casino uses the same software, and on both sites I registered by using BankID, and I now I can't log into either site. I first made a deposit on the sites and logged in with my BankID. Was prompted to fill in time limits, okey. But when this was done the sites logged me out and I thought I could just log in again. Nope.

I logs in with my personal number and BankID, the page is progressing the login and suddenly a pop-up says that I have to be registered first before I can log in. The support can see that I am registered. But still I can't log in.

They have my deposited money and won't answer my emails since the November 9. I have told them to send back my money, I don't care about the login problems, I just want my money back.

They have no chat support. Turbonino have a chat when you are logged in. That is really a great idea of support if the customer want help with the login, rofl. They do not deserve customers.

Don't know what more I can do. Scam site.

The 3 trust pilot reviews from the September 25 2020 can only be fake reviews. The things they say is not even up-to-date what I can see on the metal casino site.

November 20, 2020
Unprompted review
Rated 5 out of 5 stars

Rock on!

I've been playing on different online casinos and they all seem so same. Now here! Not so same as all. Attitude, rock, metal, weekly twitch live streams, just to scrape the surface. Playing on Metal Casino is more than just the game experience, it's also entertainment and comfort and much more. Withdrawing money takes only two days and all. I approve this casino and recommend it to ya all!

September 25, 2020
Unprompted review
Rated 5 out of 5 stars

More than just an online casino!

The only online casino I found for metalheads! Rock slots, plenty of competitions for signed items from Ozzy and other rockstars, concert tickets, and other cool stuff on their social media channels too. And they have their own live stream /,,/

September 25, 2020
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling from start to finish

Absolutely appalling from start to finish.The site is not particularly easily navigated. KYC processes can be ponderous and they may refuse documents that have been accepted by other entities. Live Chat is often poor. Offers rarely if ever work before going to LC and then they will generally call you a liar unless you produce a screenshot of the offer that they sent. I have withdrawn and will close my account to save further inconvenience.

May 26, 2020
Unprompted review
Rated 1 out of 5 stars

Over 2 days still pending

Over 2 days still pending. Taken ages to with its a complete joke

Games dont load and when u achieve free spins its not given. People plz dont use this site

Youtube streamers that use this site and recommends it should be ashamed to promote such a poor site

Never answer questions

Cannot lock withdrawals

No bonus when ask they gave 10 free spins at 10p stake

Zero stars and avoid at all cost

October 9, 2019
Unprompted review
Rated 1 out of 5 stars

They don't pay winnings

They stole my four figure winnings and closed my account without explaining why. They are scammers as you can see from the other reviews. They deliberately strung out my verification by asking for ID one more piece at a time and inventing new hurdles, all of which I passed with flying colours. Having completed this verification process, they then just closed my account and pinched the winnings. I asked them multiple times to reverse this decision and they were deliberately belligerent and also refused to comment on the reasons behind it. I was using a bonus and shortly after they removed the sign up bonus, so I can only assume that not paying me was a cost cutting measure from a struggling casino.

July 30, 2019
Unprompted review

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