It's been a couple weeks and the PC has worked just fine, while unboxing it I felt the love and care that was put into it and it was leagues above my experience with Alienware/Dell. Everything packed... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love how efficient you guys are whether it’s custom or prebuilt. You always have just what a customer needs and the knowledge you show in your craft.
Company replied
Plenty of options for payment plans, and amazing responsive and friendly customer service! It actually felt like talking with people in person rather than a robot just trying to sell me something.
Company replied
If you are going to trust anyone with pc customization, trust these people. The quality of service and results are genuinely outstanding. This business is run by people who actually get it. They gave... See more
Company replied
Company details
- Computer Store
- also in
- Computer and Accessories Store
- Computer Hardware Manufacturer
- Computer Service
- Computer Wholesaler
Written by the company
META PCs is an award-winning PC building company and your top choice for custom-built gaming computers. We meticulously craft each PC with the highest quality components, ensuring unmatched performance and reliability. Our commitment to customer satisfaction is unparalleled, backed by lifetime support. Explore our range of unique services, including personalized pricing for custom PCs and comprehensive support to meet all your gaming and computing needs.
Contact info
United States
- www.metapcs.com
4.6
Excellent
128 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought a PC
Bought a PC
Really good but will be good THAT THEY WILL GIVE ME A DAMN MOUSE MONITOR AND OTHERS
February 24, 2024
Unprompted review
Reply from META PCs
Appreciate the feedback. If you're missing any items or have questions about accessories, feel free to reach out to support@metapcs.com and we’ll get you taken care of.
The computer I purchased keeps freezing…
The computer I purchased keeps freezing up and I have to re-boot. This happens several times a day.
1 week later...
I must admit, that it's not so much the problem with the computer, but the follow-up service afterward that makes the difference. Which has been excellent-plus! It is hard for me to think of a time or company that can compete with their customer service!
They have definitely captured my business and word of mouth. I change this review to 6 stars!!
November 7, 2024
Reply from META PCs
Thanks for the honest review and for sticking with us through the troubleshooting. We're glad the service team could step up and make it right.
High quality hardware
High quality hardware, knowledgeable staff, and a smooth expedient delivery. I've been in IT for a very long time and have acquired a lot of hardware through the years. This was my best experience, and I hope to repeat it on my next software purchase.
September 23, 2024
Reply from META PCs
Hi Mark, thank you for the amazing feedback! We’re thrilled to hear that our high-quality hardware and knowledgeable team made this your best experience. It means a lot coming from someone with your background in IT. We look forward to being here for your next purchase—let us know if there’s anything we can help with in the future!
Customer service was excellent
Customer service was excellent, quality of the install was also
November 2, 2024
Reply from META PCs
Hi Steven, thanks so much for the great review! We’re glad you were pleased with both our customer service and the quality of the install. We’re here whenever you need us, and we hope you enjoy your setup!
Amazing experience
These guys were extremely professional, worked super fast, and helped me get my computer back and running so fast at a very affordable price. They totally could have took advantage of my wallet with me not knowing anything about computers, but they helped me more than they know! I explained to them I’m a nursing student and use my computer for all my school work and they took care of me! Great group!
October 31, 2024
Reply from META PCs
Hi Aaron, thank you for sharing your experience! We’re so happy we could get you back up and running quickly and affordably, especially with how important your computer is for your nursing studies. Our goal is always to go above and beyond for our customers. If you ever need anything else, don’t hesitate to reach out. Good luck with your studies!
I bought a MADDOX V4 as a new tower…
I bought a MADDOX V4 as a new tower this month. The PC arrived in perfect condition as well as being all set to go! It runs great and looks amazing. I base this review on my owning a PC from this company and not on personal feelings. EX-I won't fault them for things their sponsors may or may not think. That is unprofessional. The PC was a bit expensive but worth it to me!
November 6, 2024
Unprompted review
Reply from META PCs
Thank you for choosing META PCs and for sharing such a thoughtful review! We’re thrilled to hear that your MADDOX V4 arrived in perfect condition and is running great. We put a lot of effort into making sure each PC not only performs well but looks amazing, so it’s awesome to know it met your expectations. We also appreciate your fair approach to judging us based on the product and experience. Your satisfaction means a lot to us, and we’re here with our lifetime support guarantee if you ever need anything. Enjoy your new gaming experience!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.