While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 316 reviews, most reviewers were let down by their experience overall. Consumers find the newly updated app layout extremely cluttered and difficult to navigate, noting that poor color choices make text very hard to read. People frequently complain that the software constantly displays incorrect current locations and provides completely inaccurate weather predictions. Some reviewers were not happy with the sluggish rain radar and the complete removal of previously useful surface pressure maps. Users also mentioned having continuous trouble accessing saved locations and deeply missing the overall simplicity of the previous version. Many individuals expressed great frustration over the missing long-range forecasts and the lack of essential customization options.

What people talk about most

User experience

Customers had negative experiences with user_experience, frequently describing the updated design as... See more

Application

People report negative experiences with app updates, describing the new version as dreadful and hard to use... See more

Website

Customers consistently note negative experiences with website, describing the new update as a poorly designed... See more

Location

Consumers express deep dissatisfaction with location accuracy, consistently reporting that the software... See more

Product

Reviewers express strong dissatisfaction and frustration with the product following recent updates. Consumers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Previous version app was excellent, new version is massively inferior. Long range forecast disappeared, rain radar won't load. Tried to find old version to reload but it's not available. Used to us... See more

Rated 1 out of 5 stars

App Forced a wrong location on me that can't be deleted. Most useful feature of previous app was 5 day moving isobar mapping. With that we were able to be self sufficient and get a sense of changing p... See more

Rated 1 out of 5 stars

Dreadful app. Whilst I don't have issues in usability, like others seem to complain about, I DO have issues with the weather forecast being totally inaccurate half the time and constantly changi... See more

Rated 1 out of 5 stars

I used to love the Met Office app, using it most days. The link to mountain forecasts was really useful as was the link to longer term forecasts. The new app is terrible. It has lost so much functi... See more


Company details

  1. Weather Forecast Service

Information provided by various external sources

Met Office weather forecasts for the UK. World leading weather services for the public.


Contact info

1.1

Bad

TrustScore 1 out of 5

715 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(715)

320 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

So bad!

So bad!! Can not put my overseas locations which have all been lost. The daily overview is rubbish. I wonder how much they were charged for this truly awful “update”.

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

This has to be the worst app refresh ever!

The refreshed app is so bad, I find it hard to believe that somebody approved it's release. Saved locations are not easily accessed and the rain radar is so slow I just give up and switch the TV on. I have used the previous version every day for many years. Now I am looking for a replacement app. Sorry Met Office but it is time to say goodbye.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Dreadful app

Wow! This apps dire. Clunky, gloomy looking, impossible to determine which days weather your looking at when you scroll across, due to the dreadful background colour scheme. Who ever designed this app needs to find a new job. Who ever signed this off needs to find a new job. Not only is the redesign dreadful, the weather predictions are still wide of the mark. Mind you, the BBC weather apps predictions are even worse!

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

The new app is hideous

The new app is hideous. It has decided I live in another area and will NOT let me default to where I actually live. Harder to read the information too. I can’t think what possessed them to do this. Will be deleting this rubbish and finding a more user friendly weather app

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

From being the best to being the worst

From the best to the worst.
The Met Office have taken a simple, easy to use app interface and converted it into an appalling mess. Whoever signed this off needs to give his head a shake.
I've tried since it came out but have now given up, as with many others I've now deleted the Met Office and app and gone to the BBC.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

I am sorry to do this but I agree with…

I am sorry to do this but I agree with most of the other reviews about the new app. It is a shame to see a large organisation make such a strategic mistake in the update to the new app. It's a big step backwards and does not bode well for the future of such a large and valuable organisation. And don't get me started on accuracy. The forecast for the village of Strathdon (at 1000ft), Aberdeenshire is the same for that at the top of Morven (2800 foot mountain nearby)! Their local forecast in the NE of Scotland is very poor, probably due to lack of a local office with forecasters who understand how national weather presents locally. I dare say it's the same throughout more remote parts of the UK. Its such a shame.
And the BBC are no longer using them which suggests there is an issue there?

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Newer Isn't Always Better

The old app was clear, easy to navigate, intuitive. The new monstrosity is not user friendly, the colours are dark and hard to see/read. It is extremely clunky to use. It keeps showing a neighbouring town despite me saving my area. No tide times anymore. The designer and whoever decided to bring the new app in should be sacked. If it ain't broke, don't fix it

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

What a dreadful new version

What a dreadful new version. You had clearly not asked people what they liked, just got some spotty work experience kid to make it look flash. They probably too daft to understand pressure maps so got rid of them. Crazy. Lucky to get one star.

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

New app is appalling

The old app was great, clear and simple. The new app, well, its simply appalling, it's a mess of unnecessary graphics and 'information'. Unusable, had to delete it. Another load of taxpayers money wasted.

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

New upgrade

New upgrade. Awful. Darkness, complicated. Map is horrendous now, all cluttered with a huge box on the bottom, half the map is missing, trying to zoom in. Why would you do this to a perfectly good app. I'm very disappointed. Whoever designed this needs talking too, sack them. Useless app now.

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

The update for the MET Office is…

The update for the MET Office is terrible, it doesn't even give you the right location for where you are now. It now tells me I am in a different Valley, and I have to keep changing it back to the correct location. The old app was much better, this update is total rubbish

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

If I could leave no stars I would 🫤

If I could leave no stars I would .. the new app is so grim, dark & gloomy, cluttered & hard to read & frankly just a depressing experience .. I cannot believe someone was paid money for this 'upgrade' I wish I could revert to the old app it was cheery, informative & easy to use .. I find myself putting off checking it as I find it so unpleasant to use .. at least provide a light mode for us living in daylight! .. appalling 😐

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Used to be so good. Now awful. Such a shame. Couldn’t use it now absolutely awful. Go back please!!!

January 22, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look