Mewthemovers Reviews 

174
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

First rate service. Estimate given very quickly. Van turned up on the dot - two very cheerful operators supplied tailor-made wardrobe boxes. Loaded up very quickly and efficiently and were waiting... See more

Company replied

Rated 5 out of 5 stars

Exceptional service from start to finish. Very fair, competitive price. Kept their promises on timelines. Great, personable customer service from a range of team members. Lee and Dan were the best... See more

Rated 5 out of 5 stars

All stages were super friendly and professional. Getting an accurate quote with a survey was really quick with good honest advise. We had to change date at late notice which was handled without is... See more

Rated 5 out of 5 stars

Mew the Movers were wonderful – extremely hard-working, polite and in constant good humour in spite of a difficult situation with narrow, busy road. They even whipped the front door off to accommoda... See more

Company replied

Company details

  1. Shipping Company

Written by the company

Professional Removal Service based on the Isle of Wight. From your first contact with Mew the Movers you will realise you are dealing with friendly and knowledgeable staff. You can ask for a free quotation, if you live locally and would like it we can send a Surveyor to your property and carry out a pre removal survey and answer any questions or concerns you may have. We have an online Quotation form on our website or you can give a list of items to be moved over the telephone. Video Surveys are also available. Accredited Member of the British Association of Removers (BAR)


Contact info

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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4.9

All reviews

(174)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Move with Mew

I am so glad that I chose Mew the Movers as my removal company. From the cheerful courteous lady who answered the phone to the men who packed and moved me. The men came at the beginning of the Coronavirus outbreak and were prepared to wash their hands each day before starting work.
They were hard working, well organised, careful and friendly. Thanks to them moving was less stressful and nothing was damaged I can’t thank them enough and would highly recommend them.

April 1, 2020
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, full packing service. The team were very respectful of our worldly goods in both our sold home and our new home.

Would highly recommend. Honesty and integrity goes a long way!

March 8, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The job was done quickly and carefully and the couple of narrow doorways and stairways were no problem for their expertise. Fantastic, would thoroughly recommend!

March 8, 2020
Unprompted review
Rated 5 out of 5 stars

As usual a really good service with the…

As usual a really good service with the stars of the move, Dan and Gary making it seem really easy, which, of course, it wasn't with all my hoard of stuff ! Also, many thanks to John for bringing our moving date forward by 2 months to 2 weeks.

March 8, 2020
Unprompted review
Rated 5 out of 5 stars

We have uesd Mew the Movers twice now

We have uesd Mew the Movers twice now. We are very happy with the service they provided. We would have no problems in recomending them or using them again. 😁😁😁😁😁😁 ps big thank you to the hard working guys who packed us and unpacked us 😁😁😁😁😉😉

March 8, 2020
Unprompted review
Rated 5 out of 5 stars

Could not fault ...From the first visit…

Could not fault ...From the first visit to give us a quote, the excellent service of delivering us packing boxes, and the 2 guys who moved us on the day. Everything about Mew the Movers is first class. We would highly recommend anyone who is moving to use them.

March 8, 2020
Unprompted review
Rated 5 out of 5 stars

We had satisfaction from start to…

We had satisfaction from start to finish.
On removal day the ‘lads ‘ were prompt ,professional and very obliging
Thank you John for being so patient and understanding with our somewhat long conveyancing.
An excellent job thank you🏡🏠s

January 29, 2020
Unprompted review
Rated 4 out of 5 stars

just the best removal specialists that never let you down

We needed some help dismantling a heavy oversized table and reassembling it in a different room . I called and the following day at 9.00 Mew’s sent their two main Men who effortlessly did the move of the furniture - professional and thoughtful service

You can not go wrong using Mews the Movers there the finest removal specialists we have ever used and the most competitive & efficient - Outstanding Service Guys

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

We used Mews as they had moved my…

We used Mews as they had moved my sister the year before and she was very pleased with their service. They are prompt, polite and friendly when you communicate with them, nothing seems to be too much trouble, including 'oh my god, can you move us next week?' They arrived on time, and the two young chaps who actually shifted all our belongings were also polite, friendly and funny which made us feel so much more relaxed on what could have been a very stressful day. They worked hard and fast, bless them, and we couldn't believe how quickly, and carefully our mountain of boxes, furniture and bags disappeared into their lorry! As our sale and purchase are split, we are really looking forward to seeing them again for round two! Thank you, Mews, you truly are the Gentleman movers! :)

January 23, 2020
Unprompted review
Rated 1 out of 5 stars

Reply to Mews

Oh John what a lot of lies you tell. You said it was first floor that was my original move, you really ought to listen, I had to find another apartment and what I said to you was that I didn’t know it was the top floor, it was three floors. I didn’t have one piece of flat pack furniture, there were three boxes, each with one piece of furniture in each, I gave your lovely men £20 for that. They did get me a box of Paracetamol which was very kind and at the most they are 32p. You shouldn’t tell lies £4.50p is exorbitant. I told you I had an invalid bed you replied no problem. I also wrote to the suppliers of the bed for instructions for you which were not used.That large tv was new, but I had two other small tv and never worked after they had been shoved into very small boxes with lots of other unsuitable packing accoutrements, Most removal firms wrap televisions in blankets. I didn’t have any white goods, my removals was reduced by two large fridges, a washer, and at least three sideboards and three large cupboards plus many boxes, and you hardly reduced the cost at all. I would have thought you would like to tell your young man that he had a personal problem to save an uncomfortable situation with your customers. I have proof of all this, you really should treat people with more respect. Your staff were very nice but should be trained better by you. Then to tell me that I was a trouble maker when I wrote to tell you of the things that were broken, you really ought to get some training in customer relations.

January 18, 2020
Unprompted review
Mewthemovers logo

Reply from Mewthemovers

Unbelievable
Checking the reviews on this site you will see 4 & mainly 5 Star Reviews. We obtain these reviews by supplying a first class service. To supply this service we rely on the integrity of our customers providing correct information. In this case we were told delivery was to a first floor flat, NOT a 3rd floor Penthouse Apartment, (when asked the customer said she hadn’t noticed!). An extra member of staff should have been sent.
For the extra help, understanding and assistance we gave this customer, the same as given to all our customers, our staff have received criticism and comments of a personal nature.

Rated 5 out of 5 stars

Excellent service

In December we moved from Bedfordshire to the Isle of Wight, due to a number of changes in the dates contracts were exchanged we lost our mainland removals and at short notice engaged Mew.
They did the packing for us and were waiting for us on the island while we waited for keys. Everyone was really helpful and worked hard, almost totally unpacked now and no breakages. Thank you and apologies for forgetting to pack the kettle....

January 18, 2020
Unprompted review

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