Ordered a bike on the 11th of september. On the 21st I've mailed to ask when the bike was scheduled for preparation because I've read there were some delays possible. I've got a quick response... See more
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Excellent service. New CUBE e-bike arrived on time and pre-assembly correctly done. Good pricing also and only €10 packing and courier charge across Europe.
MHW Bike works well and the response time of their customer service is exceptionally quick during your decision process and before the payment is made. Unfortunately, the response time rapidly slows d... See more
I'm satisfied with the quality of the shipment and the very kind service. What holds me from giving 5 stars is the fact that the range of body length given on every Cube website in practice is correc... See more
Company details
Written by the company
Competence and many years of experience are the prerequisite for a long-term successful company. Our well-trained team ensures that your order runs smoothly. Whether telephone advice, friendly e-mail correspondence or complete invoice and logistics management - with us you are always on the safe side.
MHW Bike-House GmbH
Written by the company
- Bicycle online shipping
- After we have received your order, your desired bike will be individually assembled by a specialist, tested and, after a final inspection, packed safely and professionally so that it can go on its long journey. You will receive your bike fully assembled and adjusted. Just straighten the handlebars and tighten the pedals - and the fun can begin.
- Huge stock and fast shipping
- We have extremely short delivery times, because we have almost every bike model from our store in our main warehouse. So there is almost no loss of time, and already a few days after your order you have the parcel service with your bike standing in front of your door.
Free shipping for bikes and e-bikes
Many products even with immediate shipping
Shipping to almost all of Europe is free from 50€ order value!
Contact info
Schmollerstr. 43, 74523, Schwäbisch Hall, Germany
- 0049 791 9566 8950
- info@mhw-bike.com
- www.mhw-bike.com
3.7
Average
796 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Everything was correct.
February 1, 2024
+ postage super
+ postage - 0euro, super.
+ Good proces.
+ Postage 5*****
-unassembled purchase of the component (stand, bottle stand)
- email kontakt = wrong size design.
January 31, 2024
Excellent service and quick.
Excellent service and quick. Shipping took only few days and everything was well packed.
January 15, 2024
It's easy and straightforward
January 16, 2024
Everything is fine, thank you.
December 18, 2023
Dents and scratches that’s why so cheep!!!!
Bikes have good price not without specific reason. When I was reciving bike it cames with scratches and dents, looks like it was after preshowing condition. BE AWeRE of this!!!!!!!!
You will not recive perfect condition bike for discount price..
December 26, 2023
Unprompted review
Easy procedure - strange price check out
The whole procedure was easy.
It was also helping that, along with the bike, there were suggested items that were compatible with the bike, for example luggage carriers, which is sometimes crucial.
Nevertheless, I still don't get the price change with all the taxes etc.
For example I bought a bike that was price tagged at 687€, but at the check-out it was 730€.
Still ok, but I don't know the logic behind it.
December 14, 2023
Trustful company
Perfect and professional approach in bike industry. This bike was the second one from mhw since 2011, this time for my kid.
December 14, 2023
A warranty
I purchased an e-bike for myself and one for my wife in a month: each time it arrived from Germany to Portugal in less than a week, almost completely assembled. Great choice of models and brands, and really interesting prices. Unfortunately, both times the attached manual was not for the models purchased, but with a minimum of practice everything went well. I suggest reinforcing the packaging because unfortunately it is damaged during transport. However, I recommend MHW: for me it is very reliable, a warranty.
December 12, 2023
quick delivery and nicely prepared for…
quick delivery and nicely prepared for assembly at a reasonable price
It's my second CUBE i get here
December 6, 2023
Greatly surprised by their thoughtfulness
What positively surprised me was that I ordered a Bosch smartphone mount with my Cube E-MTB, and without asking, MHW mounted and connected it to my bike. I love that kind of thoughtful touch. Otherwise: reasonably fast delivery to Sweden, the bike was well packaged and easy to assemble. Without a doubt great people to buy a bike from!
December 4, 2023
Very good service.
November 30, 2023
My parcel was not delivered(it was…
My parcel was not delivered(it was delivered empty without the actual item) and noone has bothered to answer my email. I am still waiting for the reply. I am very unsatisfied with the customer service.
November 13, 2023
Good prices. Excellent customer support
November 23, 2023
Thumbs up!
Superb consultation through email about the bicycle, the recommended size and shipping. They even fixed a problem with the shipping charges (to Greece) immediately. My order was shipped (way) ahead of the expected date and received in perfect condition (and preassembled) in Greece. Very happy! Really recommend it!
November 20, 2023
They are selling second quality bikes.
November 2, 2023
Unprompted review
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