Well done Team Michenaud! You can’t beat them so you might as well join them.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
On top of Christmas my order was delayed due to "rupture of stock". A desperate exchange of telephone calls and Chez Michenaud proposed a better and more expensive Guitar at no extra cost! What... See more
Sorry this review isn't in French; I'm from England. I ordered two guitars from Michenaud and had them shipped to the UK. I was very happy with their service. Their staff were extremely helpful on the... See more
Excellente produit, seul bémol, pas de guide d’installation ou liste de chose à faire attention pour un bon montage. Sinon, excellent emballage, livraison et communication. J’achèterais de nouveau... See more
Company details
About Michenaud
Written by the company
Contact info
18 allée Baco, 44000, Nantes, France
- 0240358933
- www.michenaud.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great seller
Great instrument, great seller, a pleasure to deal with!!!
5 star transaction! ;)
RAS perfect !!!!!!!!!!!!!!!!!!!!!!!!!!!!
Excellent service !
Well done
It was easy to search what I wanted and easy to buy it as well. The shipment was ok too: I recieved the item in time and in perfect condition.
Thank you very much
Michenaud = very good customer experience
Product arrived exactly when the web and transport service said it would -i was informed by email and sms at all times- and in perfect condition. I'm very happy with my new guitar and the service provided by Michenaud.
without manual
j ai bien reçu le produit et il m'a donné satisfactio
ras ras ras ras ok
Nice service. Recommended.
Shipment to Italy was free. The guitar was perfectly packed and delivered in short.
I would defenitely buy again at this store.
Completely satisfied
On top of Christmas my order was delayed due to "rupture of stock".
A desperate exchange of telephone calls and Chez Michenaud proposed a better and more expensive Guitar at no extra cost!
What more do you need?
Not only was my niece delighted with her Christmas present, I was saved at the last minute and at no extra cost.
Bravo Michenaud.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








