microCloud bedding Reviews 

34
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the wonderful bedding products, such as hotel pillows and mattress toppers, successfully relieve neck pain and vastly improve overall sleep quality. People note that these items offer the ideal balance of softness and robust support for a restful night. Consumers managing short-stay accommodations and holiday rentals emphasize that the durable materials wash beautifully and maintain their luxurious appearance over time. Guests regularly leave wonderful feedback about the cozy beds, while visitors are inspired to purchase their own bedding. Furthermore, reviewers frequently highlight the exceptionally fast shipping and wonderful customer service team for providing outstanding post-purchase support.

What people talk about most

Product

Consumers find product to be positive, highlighting how the soft yet supportive bedding and mattress toppers... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the bedding products are... See more

Customer service

Clients share positive opinions on customer service, frequently expressing their satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I finally purchased a pillow that has stopped my neck from aching, is like a cloud to sleep on and it took several days for me to adjust but was so worth it. Thankyou for making a pillow that can take... See more

Company replied

Rated 5 out of 5 stars

Microcloud bedding and all their products are just incredible. The service is also amazing. I run the most booked out tiny house (the Tiny Mile) in Australia as well as manage other people’s airbnbs a... See more

Company replied

Rated 5 out of 5 stars

We bought the King Hotel Pillow for my daughter when she moved away for university. Originally, I thought she could just buy a pillow locally, but she specifically asked me to bring her the m... See more

Company replied

Rated 5 out of 5 stars

Several years ago I purchased a mattress topper from Microcloud and it magically transformed my way-too-firm mattress into a much more comfortable nights sleep. Recently I was on the hunt for pillows... See more

Company replied


Company details

  1. Bedding Store
  2. also in
  3. Bed Shop
  4. Bedroom Furniture Store
  5. Furniture Store
  6. Mattress Store

Written by the company

microCloud's range of luxury bedding is specially designed for the Australian 5-star boutique hotel market. Some of Australia's most luxurious properties such as the Shangri-La, Lyall Hotel, Saffire Freycinet & Beckons Luxury Lodges choose microCloud to provide their guests with a more comfortable sleep experience. You can now bring the hotel to your home by purchasing direct from microCloud bedding. microCloud's range of bedding designed to help you enjoy better quality sleep. Luxurious soft comfort, machine washable, no animal products and hypoallergenic.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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No recent history of asking for reviews

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4.7

All reviews

(34)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional

We currently host a 7 Bedroom guesthouse ~Honeysuckle Inn and purchased all our bedding doona's pillows, toppers, etc. from Jonathan and the team, our reviews speak for themselves🫶 we can't thank Jonathan enough for his assistance.

April 20, 2026
Unprompted review
microCloud bedding logo

Reply from microCloud bedding

Hi Leeonie, we're pleased to know your guests are sleeping comfortably. Thanks for sharing.

Rated 5 out of 5 stars

True Hotel Quality at Home

I have purchased MicroCloud pillows and quilts multiple times for my Airbnb properties and couldn’t be happier. The quality is excellent, they wash beautifully and still look great after repeated use. Jonathan is always a pleasure to deal with; responsive, efficient and genuinely lovely. Highly recommend!

April 12, 2026
Unprompted review
microCloud bedding logo

Reply from microCloud bedding

Hi Sarah, thank you for your review and recommendation. We're delighted to know that you and your guests sleep comfortably on our bedding range.

Rated 5 out of 5 stars

First Class Service and Products.

Jonathan from Microcloud has been an absolute pleasure to deal with! Prompt communication and follow of any questions and sorted a minor issue with our order immediately. The topper and pillows we ordered are of a high quality and very comfortable. Looking forward to many great nights sleep!

March 20, 2026
Unprompted review
microCloud bedding logo

Reply from microCloud bedding

Thank you for sharing your experience, Scott. We're pleased to know that you're impressed with both our service and products.

Rated 5 out of 5 stars

Customer service and shipping was fast

Customer service and shipping was fast. The topper is fluffy and like sleeping on top on a quilt and the topper protector fitted perfectly.
My joints feel so much better when I wake up in the morning.
The only thing that was a down side for me is that I am a hot sleeper so the warm nights I found myself quite hot. Hubby feels the cold so having a fan on isn’t possible but he doesn’t find the topper hot at all.

February 6, 2026
Unprompted review
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Reply from microCloud bedding

Hi Sandra, thank you for sharing your experience. We're pleased to know our hotel mattress topper has helped relieve pressure on your body. We designed the topper to allow air to circulate easily. Finding the ideal sleep temperature can be a challenge at times, with various factors having influence. Especially during the warmer weather. Hopefully some cooler nights are on the horizon.

Rated 5 out of 5 stars

Outstanding post purchase customer…

Outstanding post purchase customer service. Jonathan went out of his way to help us out. Will recommend.

February 13, 2026
Unprompted review
microCloud bedding logo

Reply from microCloud bedding

Hi Tim, thanks for taking the time to share. We're pleased that you received helpful service.

Rated 5 out of 5 stars

Finally a Pillow That Truly Supports the Neck and Improves Sleep

We bought the King Hotel Pillow for my daughter when she moved away for university.

Originally, I thought she could just buy a pillow locally, but she specifically asked me to bring her the microCloud Hotel Pillow from home. She spends long hours programming and often has neck discomfort. Over the years, she has tried many “ergonomic” or heavily advertised pillows that claim to support the neck, but none of them felt as comfortable as this one.

This pillow provides the right balance of softness and support. It helps her neck relax properly, and she has noticed a clear improvement in her sleep quality.

After seeing the difference myself, I completely understand why she prefers it.

Highly recommended.

February 10, 2026
Unprompted review
microCloud bedding logo

Reply from microCloud bedding

Hi Stone, thank you for sharing your experience & recommending microCloud. So pleasing to know that our hotel quality pillow helps provide comfort and support for your daughter on the back of long university and work days.

Rated 5 out of 5 stars

Helpful staff

Helpful staff. Quick service and beautifully comfortable mattress toppers.

February 2, 2026
Unprompted review
microCloud bedding logo

Reply from microCloud bedding

Hi Prue, thanks so much for sharing your experience!

Rated 5 out of 5 stars

Seriously nice quality products

Seriously nice quality products. Our guests expect luxury and they received it! So many reviews mention how comfortable the beds are. Their service is fast and professional. Highly recommended.

February 5, 2026
Unprompted review
microCloud bedding logo

Reply from microCloud bedding

Thank you for your review & recommendation! We're delighted to know your guests are sleeping comfortably on our of our luxury hotel bedding range.

Rated 5 out of 5 stars

Best products and service

Recently purchased a queen mattress topper which has been amazing! It has made my bed so much more comfortable, vastly improving the quality of my sleep. Service from Tim was also fantastic. You need to try this product!

January 16, 2026
Unprompted review
microCloud bedding logo

Reply from microCloud bedding

Thanks for your review, James. We're pleased to know you're enjoying more comfortable sleep -- great result!

Rated 5 out of 5 stars

I purchased many of these pillows for…

I purchased many of these pillows for my air
BnB and am Really happy with them. They look and feel great. Very comfortable and a great all rounder. I wouldn’t hesitate to recommend them and will continue to use for my property/s as I move forward.

January 1, 2026
Unprompted review
microCloud bedding logo

Reply from microCloud bedding

We're delighted to know you and your guests are sleeping comfortably. Our Hotel Pillow is ideal for all sleep positions. Thank you for sharing your review.

Rated 5 out of 5 stars

Best pillows by far!

Several years ago I purchased a mattress topper from Microcloud and it magically transformed my way-too-firm mattress into a much more comfortable nights sleep. Recently I was on the hunt for pillows to relieve neck pain and after buying several more expensive brands I tried the Hotel Pillows from Microcloud. Again, they are by far the nicest pillows I have ever slept on and definitely helped my neck! In fact, they are so good I am buying more for our guest bedroom. Thank you Microcloud!

December 15, 2025
Unprompted review
microCloud bedding logo

Reply from microCloud bedding

Hi Jan, that's terrific to know that both our Mattress Topper and Pillows have improved your sleep comfort. We look forward to welcoming you back again. Thanks for taking the time to share your microCloud journey!

Rated 5 out of 5 stars

The mattress toppers are the best

The mattress toppers are the best! I have been using them for over a year now and cannot fault them!

January 14, 2026
Unprompted review
microCloud bedding logo

Reply from microCloud bedding

We're delighted to know you love our Mattress Topper! Thank you for sharing your experience, Sarah.

Rated 5 out of 5 stars

New Mattress and mattress topper

I had incidentally trialled MicroCloud mattresses and mattress topper at a boutique hotel in Melbourne. I liked it so much that I hunted down the company. For a number of years I’ve had the mattress topper on my mattress and it worked really well.

So when it came to getting a new mattress (which comes with a mattress protector and mattress topper as part of the package) I looked to MicroCloud. It met all my additional criteria such as good pressure care and being very soft.

An accidental mistake was made in ordering the mattress by the company (they are made to order) but the MicroCloud Bedding sorted this out very quickly for me which I was extremely appreciative of as my body causes me a lot if pain due to a severe medical condition.

The company was willing to answer my questions (some which I asked multiple times) and work with the company who pays various bills I have and as I said, sorted out the mistake very quickly which I was very thankful for.

I definitely recommend checking out this company if you’re interested in a new mattress and similarly if you’re not ready to replace your mattress but you do want some additional support or softness, I also recommend the mattress topper on its own.

I am always honest but not always the easiest person to deal with, and this company was understanding and didn’t make me feel guilty and apologised and was good. I highly recommend.

November 10, 2022
Unprompted review
microCloud bedding logo

Reply from microCloud bedding

Hi Ms Meredith, thank you so much for your helpful review of your experience in 2022. It makes us happy to know that you received a great service and product experience. We look forward to welcoming you back again for future bedding needs.

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