Micro Dream Limited Reviews 

6,816
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 317 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise products, often describing them as looking and performing like new, even for refurbished items, appreciating the competitive pricing and excellent value. Delivery service is frequently highlighted for its speed and secure packaging, with overall service, including communication and setup ease, receiving positive feedback. However, some customers experienced occasional delivery delays or issues with courier services. A few reviewers also noted that product condition was not always perfect, citing minor defects like screen pressure marks or damaged keys. Additionally, some people expressed dissatisfaction with after-sales support for faulty items, encountering difficulties with repairs or liability.

What people talk about most

Product

Customers had positive experiences with product, frequently noting that items, especially refurbished... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Quality

Consumers find quality to be positive, with many reviewers stating that products, such as laptops and PCs,... See more

Service

Customers consistently note positive experiences with service, describing it as efficient, excellent, and... See more

Price

People report positive experiences with price, finding products to be an absolute bargain and making what... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Lenovo 390x I bought for myself was so good I bought this second one for my wife. Using them basically as juke boxes plus with a couple of edifier powered shelf speakers thro' a dac. Proving more... See more

Rated 5 out of 5 stars

Early days yet but the product was easy to set up, the features are all as advertised and the condition is nearly as new, so the price paid was very competitive and justified. The purchasing procedu... See more

Rated 5 out of 5 stars

What made my experience great? Well, everything. From the ordering to communication, to delivery. To unpacking the well packed refurbished computer, that looked brand new. To getting info from th... See more

Rated 5 out of 5 stars

I required a cheap but good everyday lightweight laptop for browsing, emails watching YouTube, etc. I find my own business laptop cumbersome. I chose a refurbished Microsoft Surface Laptop 3 from Micr... See more


Company details

  1. Computer Store
  2. Software Company

About Micro Dream Limited

Written by the company

At MicroDream, we specialize in providing high-quality refurbished laptops and desktop computers at affordable prices.

Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.

Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.

With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.

Why is being a Microsoft Authorised Refurbisher (MAR) important?

Written by the company

Professionally Refurbished Computers
We specialize in providing the highest quality refurbished laptop and desktop computers at great prices! Like several other successful businesses, we have grown from our humble beginnings of being started in a basement to becoming one of the top companies in our field.
Genuine Software
As a Microsoft Authorised Refurbisher you will receive a legal Certificate of Authenticity (C.O.A.) attached to the computer, and a valid version of Microsoft Windows 10 operating system installed on every computer that is purchased through us.
Peace Of Mind With Great Quality & Value
After several years of hard work and dedication, we have become a Microsoft Authorised Refurbisher! There are only 5 MARs in the United Kingdom. As a Microsoft Authorized Refurbisher, we must follow strict requirements established for the MAR program by Microsoft. These requirements are designed to ensure that you receive a high quality and professionally refurbished computer.
Free Delivery
Free UK Delivery on all orders.
30 Day Money Back Guarantee
All our desktop computers and laptops are put through extensive testing as part of the refurbishing process by experienced technicians so we are able to offer our 30 day Money Back Guarantee with complete confidence.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(6,816)

295 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service.

This was my third purchase from Microdream.
Despite needing to return the computer, for no fault with the company, everything went far better than experience of other mail order companies lead me to expect. very good service. For completeness, the problems solely related to the way Dell made and configured the computer.

October 27, 2025
Rated 5 out of 5 stars

Great Stuff

Great level of service, great re-con of equipment to I feel a high standard. Wouldn't know that it wasn't new off the shelf. Great prices. Just fantastic all round.

October 14, 2025
Rated 5 out of 5 stars

MicroDream = 5*****

Needed a cheap PC for light duties in the office at home. (only so far you can go with an android smartphone!) And after searching all the big shall-remain-unnamed websites i eventually landed on MicroDream.
The prices are so unbelievably too good to be true, i was suspicious at first (probably just getting old), but it turns out MicroDream are one of the last of the 'proper' old school computer shops offering great services without requiring a 2nd mortgage. The team were responsive to any queries and very helpful, taking a lot more care than you'd get from the bigger companies or stores.
Once the PC got here it was all set up and ready to go, with 90 days of Eset antivirus included, just incase your kid decides to download more ram.

MicroDream is my new favourite place when im looking for computers, compared to the competition they are the clear choice when it comes to affordable high-quality IT. Couldn't recommend them enough.

-R

October 6, 2025
Rated 5 out of 5 stars

Top quality service and products

Ordered a refurbished laptop, when it arrived, it was immaculate,like brand new, also a new monitor. Both arrived the next day, also got a free upgrade on the monitor. Purchased Microsoft Office, the next day the authentication code arrived and everything is working perfectly. Have used this company before, so had huge trust with them, about what to expect. Even exceeded my expectations. Would definitely use them again. Perfect if you can't afford to buy brand new laptops, they are just as good refurbished, all fully tested and passed.Thank you Micro Dream for helping me upgrade, from my old Windows 10 to a Windows 11 Pro one.

October 6, 2025

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