April the 1st (yes, I know April fool’s day and was made one of them by Microglobe) I ordered a strap for my Cannon Camera. I waited, no strap. So, I phoned them only to be told all of their computers... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Be aware if ordering from abroad. I ordered a Canon lens hood, initially the delivery charge of 8 pounds was included in the PayPal transaction, a day later they make me pay 26 pounds more for deliver... See more
Ordered items on the 6th November. Says it’s shipped after 3 emails to get an answer. Royal Mail says otherwise Avoid at all costs. PayPal refund requested. Disaster of a company for customer service... See more
Received 20x80 Visionary binoculars within 2 days. They were packed very well indeed, no way could they have been damaged in transit. They are real quality binoculars and were far cheaper than anyw... See more
Company details
Information provided by various external sources
Shop Digital Cameras, Camera Equipment, Binoculars, Monoculars, Night Visions, Filters, Tripods, Range finders, Scopes, Flash, Camcorders, Lenses and many other types of product and accessories, Authorised Dealer Canon, Nikon, Sony, Olympus, Panasonic, Kodak, Fujifilm, Nissan, Bushnell, Celestron
Contact info
3 Galen Place (off Bury Place), WC1A 2JR, London, United Kingdom
- 020 7240 6774
- sales@microglobe.co.uk
- www.microglobe.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Poor
I just want to let everyone know who is looking into buying microglobe a few things..
I am not trying to put them down in any way, and go ahead do not take my advice but I feel as though it is only right to give this information out there to the people who are looking into buying items from this store.
I have a Nikon d40x and was looking into buying a Sigma 105mm Macro F 2.8 lens today. I popped into the shop on Galen Place in London feeling as though I would prefer to buy the lens in the shop, meet the owner, just in case I had any problems I could bring the lens back to the shop directly, not have to deal with the whole Nikon Company, even though there brillant just would be easier. After entering the shop you could tell that it was an online selling mostly, boxes everywhere, and it had me thinking a little bit. I then asked for the lens and one man behind the counter, totally oblivious to the seen just nodded and walked away looking for it. It took him 10 minutes till he returned and said that there were none left. Even though he searched the computer database saying there were two available. (You can imagine how many boxes and everything all over the place now right..?) So as I waited checking prices at other stores in London on my trusty iPhone a father and son stumbled into the store. They took out the receipt to there bought binoculars. The man behind the desk, (two men that work there) just looked at the recept and said here let me give you the number to the company. Precisly why I came to the store to buy it! Having seen this I feel a little uneasy to buy a lens, and reluctanly they couldn't find it i stumpled out of the shop and around the corner to a few of the others. After talking to a few other shop owners about why there prices to this same lens were higher by £30-40 He told me the following. (Which is the whole reason to the post).. but please read it will help you make a good choice.
He said this company (Microglobe) had no affiliation with any of the companies they sold produc
good sales, extremely poor aftersales
good sale and prompt delivery of item. however when item became faulty, it took a long time, and many emails and phonecalls to get it sorted out. there was also quite an accusatory attitude from the staff, i did not feel comfortable or reassured when speaking to them. i think microglobe would be good for purchasing items which are not hugely expensive or likely develop a fault, rather than items such as lenses which are a big investment.
i certainly will not be purchasing from microglobe again.
Excellent service.
After reading the reviews on Microglobe, was a bit nervous with ordering from them. But then again who reviews a company when they've had good service!
Ordered a Tamron 90 macro lens for the cheapest price seen on the internet and it arrived two working days later.
Can't say fairer than that.
verry bad
For two weeks they are not able to despatch my order, even though they have my money (payment in advance). So, microglobe, no, thanks
Very poor aftersale service/attitude
See previous post regarding questionable Canon lens, then new problem regarding a warranty repair on my Hota Filter
Great deal - good service
Looking for a Nissin flashgun Microglobe offered the best price anywhere. Ordered between Christmas and New Year delivery of well packaged item was just two working days later. Good communication too. I would certainly recommend this comapny
Very vague delivery times
Website still quotes 3-5 days delivery, I have been waiting over 2 months despite being quoted a delivery date after a week.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






