80% on my merch was perfect, though the bat mobile had a torn heart that will need repairing before I can give it as a gift. Perhaps unpackaging the items and inspecting the manufacturers quality a bi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've ordered twice from midnight emporium. The items were stunning well worth the money .They are also packed in the loveliest way the attention to detail from ordering to sending to receiving is seco... See more
Company replied
Every time i've bought things , i've never been dissapointed. Love my little Incense Burner Dragon. So cute. Smaller than I imagined but still very adorable! packaging was really well done, so my litt... See more
Company replied
Great store for alternative items. Has a wide range of alchemy England items as well as other quirky things. All the thing I bought were very well packaged and contained a thankyou note for supportin... See more
Company replied
Company details
Written by the company
Gothic & Witchy homewares, gifts, jewellery and accessories. Online only Gothic store.
Contact info
183 West street, Sa4 4aq, Swansea, United Kingdom
- Support@midnightrose-emporium.com
- www.midnightrose-emporium.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fab product
Fab product, good delivery time and also good contact when I enquired about my order
The quality of the item I received was excellent …
The quality of the item I received was as expected and I was kept up to date as to when the order was being processed then despatched. Alternative items for the self and as gifts. I am impressed by the choice they have.
Nice and proffessional
Although the products took longer to be released than expected and I had to wait for several months, Kaileigh was always nice and proffessional answering my inquiries and keeping me updated. The items were very well packaged and arrived safely. I highly recommend Midnight Rose Emporium!!!
Complete set of gargoyles
As a Returning Customer I Have Nothing But Praise For Midnight Rose , I Have Ordered Cult Cuties And The Complete Gargoyles set and the Arrive within a week of shipping ( I am in Canada ) and beautifully packaged so they are always in tack when they arrive .
Cult cuties
These figures are beautiful and well worth the wait. They were all preorders so that's why the wait. Was very responsive to emails and seemed appreciative of my sale.
The sculpture is beautiful!!!
Replied to my emails really quickly…
Replied to my emails really quickly plus the items received are gorgeous
Fantastic company
Fantastic company
Unusual gifts ,speedy delivery excellent prices
Love the Christmas range
I bought the 3 wise witches
I bought the 3 wise witches, and I have to say I love them and so reasonably priced with quick delivery ☺️👍
My order arrived promptly
My order arrived promptly, exactly how was described. Very unique and beautiful pieces ❤️
Absolutely brilliant service
Absolutely brilliant service. Kept me up to date with postage. Arrived very well packaged. Would definitely recommend buying from here.
Wonderful service
Wonderful service, got some of my money back because the statue wasn't sent. It was send a bit later and I'm very happy with it! Thank you! Will shop again.
Definitely recommend midnight rose…
Definitely recommend midnight rose emporium I brought a gift which unfortunately arrived damaged I contacted through Facebook and had a swift response ‘please send the item back we will refund postage and I’ll have another sent Monday’ I asked if possible if I could have express delivery as a gift on the Wednesday we’ll that was pulled out of the bag as arrived Wednesday late afternoon I was so pleased
Thank you for a good service and great…
Thank you for a good service and great communication 😊
As of today ( two weeks after placing…
As of today ( two weeks after placing the order) I have still not received my order , so I have had to find an alternative gift option for my friend who has been left without a gift for her birthday . I have no idea what the quality of your product is . It was my first order and I’m sad to say it will be my last order placed
Beautiful products
Ordered 2 green men and a cauldron soup pot!!! Arrived nicely packaged. Beautiful products and exactly as pictured. Really pleased and will be ordering again 🥰
Lovely, Unusual Item.
Really like the 3 Wise Ravens. Very unusual, nicely made. Arrived well packed and great communication for tracking delivery.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








